Cover Store Manager

Here at Deichmann we are looking to appoint a Cover Store Manager, based at our store in Lakeside, covering additional stores within the district such as East Ham, Stratford, Ilford and Walthamstow.

This is a full-time, permanent position, paying £32,000.

What is a Cover Manager?

Our Cover Managers are our fast track, high potential managerial talent!

• After initial training, Cover Managers build their understanding of how Deichmann stores operate, by providing managerial cover across a cluster of stores.
• For this particular role the stores you will cover/support after training include: Lakeside, East Ham, Stratford, Ilford and Walthamstow.
• It is therefore essential that you can travel within a defined geographical area.
• On successful completion of training, Cover Managers are in an ideal position to be given the opportunity for promotion to Store Manager.

Ideal Candidate:

Our ideal Cover Managers are likely to have previous experience at supervisor/management level within a retail store. If you are looking to progress your retail career into store management roles and beyond, it is the ideal opportunity.

• You must be fully flexible in terms of travel as you could be working in a number of different stores.
• You will have previous experience of working at management or supervisory level, in retail or a related sector.

Key Activities:

• Motivate and coach the team to deliver excellent customer service.
• Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service.
• Resourcing/drafting rotas, working within budget.
• Stock management.
• Analysing and interpreting sales performance data and reports.
• Making recommendations for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights.
• Ensure all company standards are implemented and maintained i.e. merchandising, admin.
• Delivery of all KPI’s, meeting all company standards.
• Recruitment and training of the team.

Personal Characteristics:

• A hands-on leader, with experience in retail or a related industry sector.
• Have a positive flexible approach with a can-do attitude.
• Energy and enthusiasm, with ability to work under pressure, in a demanding fast-paced environment.
• Have the confidence and ability to motivate, coach and inspire the team.
• Able to numerate.
• Attention to detail.
• Good communicator.
• Be methodical, organised and have a structured approach to work.
• Spatial awareness.
• Be fully flexible across the week.

Salary/Pay: £32,000

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