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- Tasks: Lead and motivate a team of property managers to deliver top-notch customer service.
- Company: Join a growing Property Management Group with a strong reputation in the industry.
- Benefits: Enjoy holiday, pension schemes, profit-sharing bonuses, and fun team outings.
- Why this job: Make a real impact on customer experience while developing your leadership skills.
- Qualifications: Experience in property factoring and a strong understanding of property management legislation required.
- Other info: Flexible location in Aberdeen or Inverness with a supportive and engaging work culture.
The predicted salary is between 36000 - 60000 £ per year.
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Our client, an established and growing Property Management Group, is currently seeking an Associate Director to join their team in either Aberdeen or Inverness. This position reports to the Head of Property Management and is responsible for leading and motivating a team of property managers to deliver a best-in-class customer service delivery model. You will hold a very important position within the team, and the package will reflect this.
It is envisaged that the ideal candidate has a background in factoring and strong property knowledge. The successful candidate can be based from either Aberdeen or Inverness, and this role does not involve managing a portfolio but is fully focused on driving customer experience in these offices, managing a team through coaching and development.
Key Duties:
- Act in an advisory capacity with the Head of Property Management on the creation and implementation of strategies.
- Attend owners’ meetings/AGMs with property managers.
- Provide a team of property managers with direction, advice, coaching, and feedback.
- Support recruitment for functional team members.
- Develop role profiles for each functional team member, in line with NPM HR policy.
- Develop and implement training plans to maximize team performance.
- Implement regular cross-departmental internal communications.
Associate Director Position Requirements
- Property factoring industry experience.
- Must be based within commuting distance of either Aberdeen or Inverness.
- Ability to demonstrate leadership potential.
- Ability to set and manage targets – both personally and for direct reports.
- Ability to demonstrate an analytical and solution-focused approach to business challenges.
- A comprehensive working understanding of property management legislative requirements.
- A sound commercial outlook, with the ability to interpret data and make fact-based decisions/recommendations.
- Full, clean UK driving license.
Salary and Benefits:
- Holiday and Pension scheme.
- Annual profit-sharing bonus.
- Employee loan scheme.
- Complimentary birthday off every year.
- Additional complimentary festive leave.
- 3 additional hour back leave vouchers per year.
- All expenses paid annual Summer & Christmas nights out.
- Early finish on a Friday.
- Extra 15 minutes for lunch when it’s warm & sunny.
- Monthly fully paid staff pizza and pasta lunch.
- Kitchen stocked with essentials to help yourself to.
- Free sanitary products.
- Group challenges with prizes up for grabs.
Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.
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Associate Director, Aberdeen City employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director, Aberdeen City
✨Tip Number 1
Make sure to highlight your experience in the property factoring industry during your conversations. This role requires a strong background in property management, so be prepared to discuss specific examples of how you've successfully led teams and improved customer service.
✨Tip Number 2
Demonstrate your leadership potential by sharing instances where you've motivated or coached team members. Think about how you can convey your ability to set and manage targets effectively, as this is crucial for the Associate Director position.
✨Tip Number 3
Familiarize yourself with the latest property management legislative requirements. Being knowledgeable in this area will not only help you in discussions but also show that you're proactive and well-prepared for the responsibilities of the role.
✨Tip Number 4
Network with professionals in the property management field, especially those based in Aberdeen or Inverness. Building connections can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
We think you need these skills to ace Associate Director, Aberdeen City
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Associate Director position. Understand the key responsibilities and requirements, especially the emphasis on leadership and customer service.
Highlight Relevant Experience: In your application, make sure to highlight your experience in the property factoring industry. Provide specific examples of how you've demonstrated leadership and managed teams effectively.
Showcase Your Skills: Emphasize your analytical and solution-focused approach to business challenges. Mention any relevant training or development initiatives you have led or participated in that align with the role's requirements.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the skills and experiences that are most relevant to the Associate Director position. Use keywords from the job description to ensure your application stands out.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Leadership Skills
As an Associate Director, you'll need to demonstrate your leadership potential. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and develop others.
✨Understand Property Management Legislation
Make sure you have a solid understanding of property management legislative requirements. Be ready to discuss how these regulations impact customer service and team performance.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your analytical and solution-focused approach. Think about challenges you've faced in property management and how you resolved them effectively.
✨Highlight Your Customer Service Focus
Since this role is centered around driving customer experience, be prepared to discuss your strategies for delivering best-in-class customer service and how you plan to implement these with your team.
