Syndicate Credit Controller

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We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

This role will be based in London, UK, and you are required to have the necessary right to work details prior to application.

The purpose of the Syndicate Credit Controller is to manage and facilitate aged debt for The Hartford companies and is responsible for the administration of cash receipts and credit control of the new Lloyd’s Singapore branch.

Reporting Relationships

Reports directly to the Syndicate Credit Control Manager.

Works in close cooperation with team colleagues.

Leads liaising with different individuals across London, Singapore, Hong Kong, and the US in a growing organization.

Job Responsibilities & Competencies

Collaborate with colleagues in Singapore, Hong Kong, and London to facilitate aged debt management.

Build and maintain good relationships with Brokers and colleagues.

Keep Underwriting teams and credit control managers informed about outstanding collections.

Attend weekly meetings with Underwriters.

Arrange meetings with problematic brokers.

Assist the Syndicate Credit Control Manager with ad hoc tasks as required.

Procedures

Ensure adherence to all policies and procedures.

Follow standards set across the company and ensure policies and procedures are well documented.

Engage in continuous professional development and comply with The Hartford procedures.

Other Duties

The job description describes main duties only. Flexibility is expected to perform all other reasonable duties related to the job as assigned by The Hartford.

Qualifications and Capabilities

Proven ability to learn quickly.

Willingness to develop knowledge of insurance and related issues through formal and informal learning.

Ability to develop and sustain relationships with internal and external customers.

Ability to prioritize and organize workload.

Team player capable of working independently.

Flexible, driven, and self-motivated.

Experience in identifying and implementing process improvements.

Experience

Credit control experience.

Experience with aged debtors/creditors reports.

Desired System Experience

Xchanging/Velonetic systems (Lloyds Account Enquiry, Tracker & IMR).

Intermediate Excel skills.

Experience with Subscribe and Image Rights systems.

Additional information about our culture, diversity, and employee insights is available on our website.

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