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- Tasks: Lead our IT department, driving digital transformation and managing tech projects.
- Company: Join Ambient Support, a forward-thinking organization focused on innovation and improvement.
- Benefits: Potential for a permanent role, dynamic work environment, and collaboration with senior leaders.
- Why this job: Make a significant impact on our technology landscape and embrace exciting challenges.
- Qualifications: Experience in IT management, cybersecurity, and proficiency in Microsoft products required.
- Other info: Enhanced DBS clearance needed; applications close early if we receive enough candidates.
The predicted salary is between 48000 - 72000 £ per year.
Head of IT – (Fixed Term – 12 Month Contract (with potential for permanent role)
Location: Head Office – Woodford Green
Reports to: Chief Executive (Amber Housing)
Join Our Team as Head of IT at Ambient Support!
Are you a passionate technology advocate eager to spearhead digital transformation? Ambient Support is seeking an energetic and experienced Head of IT to join our dynamic Senior Leadership Team.
About the Role:
As the Head of IT, you will be at the helm of our Technology department, orchestrating the daily operations and driving the delivery of innovative digital and tech-focused programs and projects. Your mission will be to guarantee that our infrastructure and systems are not only accessible and up to date but also fortified against any threats. Leading a talented team of technology experts, you will oversee our help desk operations, ensuring exceptional service, while nurturing valuable partnerships with our support providers and systems vendors.
Key Responsibilities:
- Champion the development and execution of our ambitious Technology and Digital strategy.
- Take charge of high-profile technology projects, ensuring they exceed expectations by being delivered on time and within budget.
- Supervise the IT helpdesk, instilling a culture of quality assurance and continuous enhancement.
- Strategically prepare and manage technology budgets, leading the procurement of cutting-edge hardware, software, and services.
- Safeguard the availability and security of critical systems while expertly managing our network communications.
- Provide exemplary technical support and guidance to staff, ensuring they have access to the right external support whenever needed.
Essential Skills and Experience:
- Proficient in Microsoft products (such as SharePoint and OneDrive), with an eye for maximizing their potential.
- In-depth knowledge of best practices in cybersecurity methodologies and products to protect our digital landscape.
- Proven experience in managing technology infrastructure, overseeing projects, and leading teams effectively.
- Exceptional operational planning, stakeholder management, and a relentless drive for continuous improvement.
Desirable Skills and Experience:
- Strong relationship management and influencing skills that foster collaboration and results.
- Experience navigating complex organizational structures and matrix environments with finesse.
Why Join Us?
At Ambient Support, you will immerse yourself in a forward-thinking organisation that values innovation and embraces continuous improvement. You will have the opportunity to collaborate closely with senior stakeholders and make a significant impact on our technology landscape as we embark on an exciting journey toward digital excellence.
Apply Now!
If you are ready to embrace this thrilling challenge and elevate our IT department to unprecedented heights, we would love to hear from you. Step into a pivotal role today and be part of our transformative journey toward digital success!
Applications should be made by submission of a comprehensive CV and a written statement of no more than 2 sides of A4 setting out why you want to work for Ambient, how you meet the criteria for the role and how you align to our values. This should be sent by email and by the closing date to Joanne Hatfield at
We are committed to Safeguarding. An Enhanced DBS clearance is required for this post. References will be obtained for all roles.
We reserve the right to close the vacancy before the closing date depending on numbers of applications.
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Head of IT employer: Ambient Support Limited
Contact Detail:
Ambient Support Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT
✨Tip Number 1
Familiarize yourself with Ambient Support's current technology landscape and digital strategy. Understanding their existing systems and challenges will help you articulate how your experience aligns with their needs during the interview.
✨Tip Number 2
Prepare to discuss specific high-profile technology projects you've managed in the past. Highlight your ability to deliver on time and within budget, as this is a key responsibility for the Head of IT role.
✨Tip Number 3
Showcase your leadership style and how you foster a culture of quality assurance and continuous improvement within your teams. Be ready to provide examples of how you've successfully led teams in previous roles.
✨Tip Number 4
Demonstrate your knowledge of cybersecurity best practices and how you've implemented them in past roles. This will be crucial in ensuring the security of Ambient Support's critical systems.
We think you need these skills to ace Head of IT
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of IT position. Understand the key responsibilities and essential skills required, so you can tailor your application accordingly.
Craft Your Statement: Prepare a compelling written statement of no more than 2 sides of A4. Clearly articulate why you want to work for Ambient Support, how you meet the criteria for the role, and how your values align with theirs.
Highlight Relevant Experience: In your CV and statement, emphasize your experience in managing technology infrastructure, leading teams, and overseeing projects. Use specific examples that demonstrate your proficiency in Microsoft products and cybersecurity best practices.
Proofread and Submit: Before sending your application, proofread your CV and statement for any errors or inconsistencies. Ensure that all documents are formatted correctly and submitted via email to Joanne Hatfield by the closing date.
How to prepare for a job interview at Ambient Support Limited
✨Show Your Passion for Technology
As a candidate for the Head of IT position, it's crucial to demonstrate your enthusiasm for technology and digital transformation. Share specific examples of how you've championed tech initiatives in previous roles and how you envision driving innovation at Ambient Support.
✨Highlight Your Leadership Experience
Since this role involves leading a talented team, be prepared to discuss your leadership style and experiences. Provide examples of how you've successfully managed teams, overseen projects, and fostered a culture of continuous improvement in your past positions.
✨Discuss Cybersecurity Knowledge
Given the emphasis on cybersecurity in the job description, make sure to articulate your understanding of best practices and methodologies. Be ready to discuss how you've implemented security measures in previous roles to protect digital landscapes.
✨Prepare for Budget Management Questions
The role requires strategic preparation and management of technology budgets. Prepare to discuss your experience with budget planning, procurement processes, and how you've ensured that projects are delivered on time and within budget.
