General Manager

General Manager

Helston Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in catering and facilities management at RNAS Culdrose.
  • Company: Join ESS, part of Compass Group, supporting UK military and government sites.
  • Benefits: Enjoy free meals, travel discounts, healthcare perks, and wellness classes.
  • Why this job: Make an impact with a supportive culture that values diversity and career growth.
  • Qualifications: Experience in managing teams in catering and soft FM is essential.
  • Other info: Work Monday to Friday with occasional weekends for events.

The predicted salary is between 36000 - 60000 £ per year.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Job Introduction

General Manager- RNAS Culdrose

  • Competitive Salary
  • 40 hours per week
  • Monday to Friday with occasional weekends for events

ESS are looking for a General Manager to run a large Contract Catering and Soft FM team at RNAS Culdrose. Working collaboratively with the client to deliver an outstanding service to the onsite customer.

More about the role:

  • Manage client and contractual relationships effectively in a highly commercial manner ensuring compliance with company, client, and customer policies, ensuring that safety is placed at the forefront of all activities.
  • Drive foodservice and support solutions that exceed customer requirements and are built around a commitment to continuous improvement, a drive for greater efficiency and operational excellence.
  • Ensure that the site implements all relevant HSE procedures, including HACCP, Risk Assessments, accident and incident reporting and HSE training.
  • Build collaborative and effective site level relationships with the client, DIO and MOD stakeholders.
  • Review contract performance, identify improvements, and ensure contract compliance to exceed client and customer expectations.
  • Deliver budgeted profit for the site by supporting departmental managers in delivery of their financial targets.

Essential Skills:

  • Proven experience in managing successful teams and operating in a highly commercial Soft FM and Catering environment.
  • Operational experience in a similar role with an understanding of delivering services to exacting specifications within quality and performance management regimes.
  • Track record of growing organic sales and retaining business
  • Previous budget management and Profit & Loss account responsibility
  • Ability to communicate effectively with senior stakeholders.
  • I.T & computer literate

We ensure you\’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • To help with the cost-of-living crisis, Compass will be providing a free meal or equivalent Subsidy while working
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury\’s, Morrisons and many more
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and over 500 Learning programmes

About Us

ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength!

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General Manager employer: Compass Group UK & Ireland

At ESS, we pride ourselves on being an exceptional employer, offering a dynamic work environment at RNAS Culdrose where collaboration and excellence are at the forefront of our operations. Our comprehensive benefits package, including free meals, exclusive travel discounts, and extensive career development opportunities, ensures that our employees feel valued and supported. Join us in a culture that celebrates diversity and empowers you to thrive while delivering outstanding service to our clients and customers.
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Contact Detail:

Compass Group UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Make sure to highlight your experience in managing teams within a catering and Soft FM environment. Use specific examples of how you've successfully led teams and improved service delivery in previous roles.

✨Tip Number 2

Demonstrate your understanding of budget management and P&L responsibilities. Be prepared to discuss how you've previously met or exceeded financial targets and what strategies you used to drive profitability.

✨Tip Number 3

Showcase your ability to build strong relationships with clients and stakeholders. Think of instances where you've effectively communicated with senior management and how that positively impacted service delivery.

✨Tip Number 4

Familiarize yourself with HSE procedures and compliance standards relevant to the role. Be ready to discuss how you've implemented safety protocols in past positions and the importance of these practices in catering operations.

We think you need these skills to ace General Manager

Team Management
Contract Management
Commercial Acumen
Operational Excellence
HSE Compliance
HACCP Knowledge
Risk Assessment
Budget Management
Profit & Loss Responsibility
Stakeholder Communication
Sales Growth
Customer Service Orientation
IT Proficiency
Continuous Improvement
Performance Management

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the General Manager position. Understand the key responsibilities and essential skills required, such as managing client relationships and ensuring compliance with safety procedures.

Tailor Your CV: Customize your CV to highlight relevant experience in managing teams within a Soft FM and Catering environment. Emphasize your operational experience, budget management skills, and any achievements related to growing sales or improving service delivery.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service and your ability to communicate effectively with senior stakeholders. Use specific examples from your past experiences to demonstrate how you meet the job requirements.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at Compass Group UK & Ireland

✨Understand the Role and Responsibilities

Make sure you have a clear understanding of the General Manager role, especially in managing client relationships and ensuring compliance with safety standards. Familiarize yourself with the specific requirements of the catering and Soft FM environment.

✨Showcase Your Leadership Experience

Prepare to discuss your proven experience in managing successful teams. Highlight specific examples where you drove operational excellence and improved service delivery in previous roles.

✨Demonstrate Financial Acumen

Be ready to talk about your experience with budget management and Profit & Loss responsibilities. Provide examples of how you've successfully delivered budgeted profits and supported departmental managers in achieving their financial targets.

✨Communicate Effectively with Stakeholders

Since effective communication with senior stakeholders is crucial, practice articulating your thoughts clearly. Prepare to discuss how you've built collaborative relationships in past roles and how you plan to do so in this position.

General Manager
Compass Group UK & Ireland
C
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