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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality business known for its vibrant community atmosphere.
- Benefits: Enjoy overtime pay, staff discounts, 28 days holiday, and the legendary Loungefest party!
- Why this job: Be part of a unique culture that values personal development and community impact.
- Qualifications: Experience in management roles within bars or restaurants is essential.
- Other info: Christmas and Boxing Day off, plus shared tips for all team members!
The predicted salary is between 36000 - 60000 £ per year.
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Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that’ll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You’ll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You’ll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality – Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you’ll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
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General Manager, Kent employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager, Kent
✨Tip Number 1
Showcase your leadership skills! When you network or meet with potential employers, emphasize your experience in managing teams and delivering exceptional customer service. Share specific examples of how you've motivated your team to achieve high standards.
✨Tip Number 2
Familiarize yourself with the Lounge's brand and values. Understanding their unique approach to hospitality will help you align your management style with their expectations. This knowledge can be a great conversation starter during interviews.
✨Tip Number 3
Connect with current or former employees on social media platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed as a General Manager at the Lounge, which can give you an edge in your application.
✨Tip Number 4
Prepare to discuss KPIs and how you've used them to drive performance in your previous roles. Being able to articulate your experience with metrics related to labor, stock, and customer satisfaction will demonstrate your readiness for this position.
We think you need these skills to ace General Manager, Kent
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as leadership skills and experience in the hospitality industry.
Tailor Your CV: Customize your CV to highlight relevant experience in managing teams, working in bar environments, and achieving KPIs. Make sure to include specific examples of how you've successfully led teams and improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and management style. Emphasize your passion for creating unique experiences for customers and your commitment to team development. Mention any relevant achievements that align with the company's values.
Showcase Your Leadership Skills: In your application, provide examples of how you have effectively trained and recruited staff in previous roles. Highlight your ability to manage through clear KPIs and make informed decisions that benefit both the team and the business.
How to prepare for a job interview at TN United Kingdom
✨Show Your Leadership Skills
As a General Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight your ability to motivate and inspire others.
✨Know the Business Inside Out
Familiarize yourself with the company's values, mission, and the specific Lounge you are applying for. Understanding their unique approach will help you demonstrate how you can contribute to their success.
✨Discuss KPIs and Decision-Making
Be ready to talk about how you have used KPIs to drive performance in previous roles. Share specific examples of decisions you've made based on data, and how those decisions positively impacted the business.
✨Emphasize Customer Satisfaction
Customer happiness is key in this role. Prepare to share strategies you've implemented to ensure customers leave satisfied. Discuss any feedback mechanisms you've used to gauge customer sentiment and improve service.
