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- Tasks: Provide first line support for a new NOC function and respond to tickets.
- Company: Join an innovative Alt-Net focused on building a full-fibre network in the South West.
- Benefits: Earn up to £35,000 with paid training and certification opportunities.
- Why this job: Be part of a mission to enhance connectivity and drive economic growth in local communities.
- Qualifications: Interest in networking and ideally have technical experience or CCNA certification.
- Other info: Great opportunity for career advancement into 3rd Line support.
The predicted salary is between 28000 - 42000 £ per year.
Social network you want to login/join with:
Client:
Location:
Herefordshire, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
404518ce6373
Job Views:
91
Posted:
03.03.2025
Job Description:
Role
Are you passionate about the future of connectivity? This is your chance to join an emerging Alt-Net in the South West, on a mission to roll out their own full-fibre network. They are investing millions of pounds into market towns; our new fibre infrastructure will help to revitalise businesses, drive economic growth, and unlock social mobility.
You will be first line support for their newly established NOC function.
You’ll have these benefits:
- Salary of up to £35,000 per annum.
- Invest in your future with paid training and certification opportunities.
- Take your career to the next level with opportunities to move into 3rd Line support.
Responsibilities include:
- Responding to tickets
- Providing Tier 1 support via phone and email
- Interest in Networking
- Ideally technical experience
- CCNA certification
If you’re interested in this opportunity, apply here!
#J-18808-Ljbffr
Tier 1 Engineer - Alt-Net employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tier 1 Engineer - Alt-Net
✨Tip Number 1
Make sure to familiarize yourself with the latest trends in connectivity and networking. Understanding the current landscape will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your technical skills, especially those related to Tier 1 support. Being able to demonstrate your knowledge of troubleshooting and customer service will set you apart from other candidates.
✨Tip Number 3
If you have any experience with NOC functions or similar environments, be ready to discuss it. Highlighting relevant experiences can give you an edge in showing that you're prepared for the responsibilities of the role.
✨Tip Number 4
Network with professionals in the industry, especially those who work in Alt-Nets or similar companies. Engaging with them can provide insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Tier 1 Engineer - Alt-Net
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Tier 1 Engineer position. Understand the responsibilities and required skills, especially the importance of providing first line support and having an interest in networking.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in technical support or networking. If you have a CCNA certification, make sure to mention it prominently as it is ideally required for this role.
Craft a Tailored Cover Letter: Write a cover letter that specifically addresses why you are passionate about connectivity and how you can contribute to the company's mission of rolling out a full-fibre network. Personalize it to reflect your enthusiasm for the role and the company.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a technical support role.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Connectivity
Make sure to express your enthusiasm for the future of connectivity during the interview. Share any personal projects or experiences that demonstrate your interest in networking and how it can impact communities.
✨Highlight Relevant Technical Experience
Be prepared to discuss any technical experience you have, especially related to networking. If you have worked with similar technologies or have relevant certifications like CCNA, make sure to mention them.
✨Demonstrate Problem-Solving Skills
As a Tier 1 Engineer, you'll be responding to tickets and providing support. Prepare examples of how you've successfully resolved technical issues in the past, showcasing your problem-solving abilities.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's mission and the NOC function. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.
