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For Companies At a Glance
- Tasks: Provide tailored employment law and HR advice to clients via phone and email.
- Company: Join a dynamic team focused on delivering high-quality customer interactions.
- Benefits: Gain valuable experience in a fast-paced environment for 12 months.
- Why this job: Build your expertise in employment law while making a real impact for diverse clients.
- Qualifications: Professional qualification in employment law, HR, or employee relations required.
- Other info: Opportunity to manage complex cases and develop strong client relationships.
The predicted salary is between 28800 - 43200 £ per year.
Join us as an Employment Law & HR Adviser
- This role is a great opportunity to build on your existing employment law and HR knowledge
- You’ll be giving tailored employment law and HR advice to clients over the phone and through email, managing a number of cases
- By going the extra mile for our clients, you’ll consistently deliver high quality customer interactions
- We’re offering this role for a period of 12 months
What you’ll do
In this fast-paced role, you’ll be providing employment law and HR advice to your clients and taking ownership of complex or high risk employment law, employee relations or HR issues. You’ll need to understand each customer’s needs to provide commercial, fit for purpose advice and guidance on all aspects of the customer’s employment law and HR needs, and establish strong working relationships.
You’ll always make sure that any information, advice and guidance you provide is suitable, appropriate, technically correct, relevant and communicated in a clear way.
Day-to-day, you’ll be:
- Managing ongoing cases and establishing relationships across a diverse portfolio of business clients and industry sectors
- Making decisions on advice in relation to the risk evaluation for the client and the business
- Identifying, accurately pricing and delivering additional consultancy and training services for customers over the phone or through video calling
- Proactively supporting customers to identify pain points and address root causes in their business
The skills you’ll need
Due to the nature of this role, you’ll need a professional qualification in employment law, HR or employee relations, at NVQ4, Diploma or degree level. You’ll have experience of providing advice on complex matters and be able to maintain high standards of quality and attention to detail.
You’ll also need:
- Extensive experience in employment law, employee relations or HR
- A strong background of identifying client needs, calling out risks and prioritising recommendations
- The ability to identify root causes, business solutions and bespoke service offerings to customers
- Good time management skills and the ability to work flexibly
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Employment Law & HR Adviser (12 Months) employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Law & HR Adviser (12 Months)
✨Tip Number 1
Familiarize yourself with the latest trends and changes in employment law and HR practices. This will not only enhance your knowledge but also demonstrate your commitment to staying updated, which is crucial for providing tailored advice.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since you'll be advising clients directly, being able to convey complex legal concepts in a clear and concise manner is essential.
✨Tip Number 3
Network with professionals in the employment law and HR fields. Building relationships can provide you with insights into client needs and industry standards, which will be beneficial when managing cases.
✨Tip Number 4
Prepare for scenario-based questions during the interview process. Think about past experiences where you've successfully identified client needs and provided effective solutions, as this will showcase your problem-solving abilities.
We think you need these skills to ace Employment Law & HR Adviser (12 Months)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in employment law and HR. Focus on specific cases you've managed, the advice you've provided, and any qualifications you hold that align with the job requirements.
Craft a Compelling Cover Letter: In your cover letter, emphasize your understanding of client needs and your ability to provide tailored advice. Use examples from your past experiences to demonstrate how you've successfully navigated complex employment law issues.
Showcase Your Communication Skills: Since this role involves advising clients over the phone and via email, highlight your strong communication skills. Provide examples of how you've effectively communicated complex information in a clear and concise manner.
Highlight Problem-Solving Abilities: Discuss your experience in identifying root causes of issues and providing business solutions. Mention any specific instances where you've proactively supported clients in overcoming challenges related to employment law or HR.
How to prepare for a job interview at NatWest Group
✨Showcase Your Expertise
Make sure to highlight your professional qualifications in employment law, HR, or employee relations. Be prepared to discuss specific cases where you've provided advice on complex matters, demonstrating your extensive experience in the field.
✨Understand Client Needs
During the interview, emphasize your ability to identify client needs and pain points. Share examples of how you've successfully tailored your advice to meet those needs, showcasing your strong background in prioritizing recommendations.
✨Communicate Clearly
Since clear communication is key in this role, practice explaining complex legal concepts in simple terms. This will demonstrate your ability to provide suitable and appropriate advice that clients can easily understand.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've identified root causes and developed business solutions in previous roles. Highlight any experiences where you proactively supported clients in addressing their HR challenges, as this aligns with the expectations of the position.
