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- Tasks: Lead and manage bars onboard, ensuring top-notch guest satisfaction and smooth operations.
- Company: Cunard is a leading cruise line offering unforgettable journeys around the globe.
- Benefits: Explore the world, meet new friends, and enjoy a unique lifestyle at sea.
- Why this job: Join a vibrant team, enhance guest experiences, and develop your leadership skills in an exciting environment.
- Qualifications: Experience in bar management, financial acumen, and strong leadership skills are essential.
- Other info: This role is part of our Talent Pool; exact start dates may vary.
The predicted salary is between 36000 - 60000 £ per year.
As a market leader in the cruise industry, Cunard sails spectacular ships all over the world. Join us and you’ll discover that working at sea is more than just a job. It’s a way of life. During your Cunard career you could explore all four corners of the world, visiting destinations from Alaska to Japan, and more than 70 countries in between. Explore new cultures, meet incredible new friends, and gain experiences that will stay with you for a lifetime.
We are looking for experienced Bars Managers to effectively manage the department onboard, providing an efficient, smooth and financially sound operation, enhancing both the guest and crew experience. You will have overall responsibility for the management of all beverage outlets and areas on board, ensuring the highest level of guest satisfaction at all times.
You will work effectively with other departments to optimise revenue usage and maximise revenue opportunities as well as actively generating bar cash profit by understanding the guest profile of each cruise. You will ensure all work by your team is carried out safely, efficiently and in accordance with all current safety and company regulations, including our Public Health Policy and Procedure.
To join Cunard in this exceptional role you must have the following:
- Experience of working within a busy bar environment in a management position in a hotel, hospitality, leisure or cruise ship environment preferably within a 4/5 star establishment with the ability to run multiple venues.
- Proven experience of meeting and exceeding set targets.
- Able to work with budgets and financial management of bar stock.
- WSET Spirits Level 3 is preferred, (Level 2 can also be accepted) or Higher Certificate or NVQ III in Beverage Service or diploma/degree in Hotel/Hospitality Management or equivalent preferred or relevant industry experience.
- Capable of demonstrating outstanding leadership and delegation skills including the ability to train and mentor a large team.
- Competent in the use of most MS Office software.
- Excellent written & verbal English with the ability to communicate confidently.
Please note that a Personal Survival Techniques (PST) STCW is a requirement for this role.
With our fleet ever changing we are planning for the future, this means that the role you are applying for is in our Talent Pool. During the recruitment and onboarding process we may not be able to offer an exact start date, but as soon as we do, we will let you know and make sure you have plenty of notice and support to get ready for your adventure with us.
We are working hard to build a flexible and inclusive culture. As part of our culture, difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.
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Cunard - Bars Manager employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cunard - Bars Manager
✨Tip Number 1
Familiarize yourself with Cunard's brand and values. Understanding what makes Cunard unique in the cruise industry will help you align your experience and management style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Highlight your leadership skills by preparing specific examples of how you've successfully managed teams in high-pressure environments. This will demonstrate your capability to lead and mentor a large team effectively, which is crucial for this role.
✨Tip Number 3
Research the latest trends in beverage service and guest satisfaction within the cruise industry. Being knowledgeable about current trends will show that you are proactive and committed to enhancing the guest experience on board.
✨Tip Number 4
Network with current or former Cunard employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Cunard - Bars Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Bars Manager at Cunard. Highlight your relevant experience in managing bar operations, financial management, and guest satisfaction in your application.
Tailor Your CV: Customize your CV to reflect your experience in busy bar environments, particularly in hospitality or cruise settings. Emphasize your leadership skills, ability to meet targets, and any relevant certifications like WSET Spirits Level 2 or higher.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the cruise industry and your understanding of Cunard's values. Mention specific examples of how you've successfully managed teams and improved guest experiences in previous roles.
Highlight Your Communication Skills: Since excellent written and verbal English is crucial for this role, ensure your application is free of errors and clearly communicates your qualifications. Consider including examples of how you've effectively communicated with diverse teams or guests.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry and working at sea. Share personal stories or experiences that highlight your love for providing excellent guest service and how it aligns with Cunard's values.
✨Demonstrate Financial Acumen
Be prepared to discuss your experience with budget management and financial oversight in a bar environment. Highlight specific examples where you successfully met or exceeded financial targets, as this is crucial for the Bars Manager role.
✨Highlight Leadership Skills
Cunard is looking for someone who can lead and mentor a large team. Prepare examples of how you've effectively trained and developed staff in previous roles, showcasing your leadership style and ability to foster a positive team environment.
✨Understand the Guest Profile
Research Cunard's typical guests and their preferences. Be ready to discuss how you would tailor the beverage offerings and service style to enhance guest satisfaction based on their profiles, demonstrating your understanding of customer needs.
