EUD Analyst

EUD Analyst

Southampton Temporary 12600 - 12600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help users with onboarding and resolve tech issues daily.
  • Company: Join Essential Employment, a company dedicated to equal opportunities.
  • Benefits: Earn £175 per day and gain valuable experience in a temporary role.
  • Why this job: Enhance your customer service skills while working in a supportive environment.
  • Qualifications: No specific qualifications required; just a passion for helping others.
  • Other info: Be prepared for pre-employment checks and stay connected with us online.

The predicted salary is between 12600 - 12600 £ per year.

EUD Analyst needed in Hamble, Southampton

The rate is £175 per day PAYE.

This is a temporary role.

The reference number is: 366056.

The successful candidate will provide an excellent customer experience to the user base. They will coordinate the onboarding of new starters and will troubleshoot and resolve EUD incidents, requests, and problems.

They will ensure the quality of the service provided is of a high standard, delivering within the agreed Service Level Agreements.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role, please apply on our website with your CV; alternatively, you can email your CV to quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references, so please be prepared.

You can also follow us on Twitter/Facebook/LinkedIn or via our website.

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EUD Analyst employer: Essential Employment

At Essential Employment, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and innovation. Located in the vibrant area of Hamble, Southampton, our team enjoys competitive pay rates and opportunities for professional growth, ensuring that every employee can thrive in their role while delivering exceptional service to our clients.
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Contact Detail:

Essential Employment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land EUD Analyst

Tip Number 1

Familiarize yourself with common EUD tools and technologies that are relevant to the role. Being knowledgeable about these tools will help you stand out during the interview process.

Tip Number 2

Highlight your customer service skills in any conversations or interviews. Since this role emphasizes providing an excellent customer experience, showcasing your ability to handle user queries effectively is crucial.

Tip Number 3

Prepare examples of how you've successfully resolved technical issues in the past. This will demonstrate your problem-solving abilities and your capacity to troubleshoot EUD incidents.

Tip Number 4

Research the company culture and values of the organization you're applying to. Understanding their approach to service delivery can help you align your answers with their expectations during the interview.

We think you need these skills to ace EUD Analyst

Customer Service Skills
Incident Management
Problem-Solving Skills
Onboarding Coordination
Service Level Agreement (SLA) Compliance
Technical Troubleshooting
Communication Skills
Attention to Detail
Time Management
Adaptability
Team Collaboration
User Support
Data Entry Skills

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the EUD Analyst position. Understand the key responsibilities such as providing excellent customer experience and troubleshooting EUD incidents.

Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the requirements of the EUD Analyst role. Emphasize any previous experience in customer service and incident resolution.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention your ability to deliver high-quality service and meet Service Level Agreements.

Follow Application Instructions: When applying, ensure you follow the instructions provided in the job listing. Submit your application through our website and include the reference number 366056 in your submission.

How to prepare for a job interview at Essential Employment

Understand the Role

Make sure you have a clear understanding of what an EUD Analyst does. Familiarize yourself with the responsibilities such as onboarding new starters and troubleshooting incidents. This will help you answer questions confidently.

Showcase Customer Service Skills

Since providing an excellent customer experience is key, prepare examples from your past experiences where you successfully resolved issues or improved user satisfaction. Highlight your communication skills and ability to handle difficult situations.

Familiarize with Service Level Agreements (SLAs)

Research what SLAs are relevant to the role and be ready to discuss how you would ensure compliance with them. This shows that you understand the importance of delivering quality service within agreed timelines.

Prepare for Technical Questions

Be ready to answer technical questions related to EUD incidents and requests. Brush up on common troubleshooting techniques and tools used in the industry to demonstrate your technical proficiency.

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