Business Officer

Business Officer

Norwich Full-Time 24790 - 25183 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Adult Social Services with admin tasks and team coordination.
  • Company: Join Norfolk County Council, a supportive and community-focused organization.
  • Benefits: Enjoy competitive pay, flexible work options, and great employee discounts.
  • Why this job: Be part of a dynamic team making a real impact in social care.
  • Qualifications: Strong IT skills and a proactive, customer-focused attitude are essential.
  • Other info: Apply by March 12, 2025, to start your journey with us!

The predicted salary is between 24790 - 25183 £ per year.

Permanent contract | £24,790 to £25,183 per annum (Scale D) | 37 hours per week | County Hall, Norwich

In the role of Business Officer, we are looking for a hardworking, customer-focused, and efficient member of the business support team.

As a Business Officer, you will be supporting Adult Social Services and will be expected to deliver a full range of administrative and support services to the Social Care Community Engagement Team (SCCE). You must be able to react positively to new tasks and manage your work effectively within a busy team.

We are looking for someone with excellent IT skills and the ability to use the whole range of MS Office products. You would be expected to maintain accurate databases, monitor and analyze information, minute meetings, schedule appointments, and operate in accordance with NCC and departmental practice and guidance.

If you are a committed team player used to delivering first-class levels of support, are proactive as well as positive, and have a ‘can-do’ approach, then we would welcome your application.

These are some benefits you can enjoy by working for Norfolk County Council:

  • Competitive salary
  • Generous holiday entitlement with the ability to buy and sell leave
  • Health and Wellbeing services including fast-track physiotherapy and a free counselling service
  • Flexible working opportunities including flexi-time, part-time, remote, and hybrid working depending on your job role and business need.
  • Financial benefits such as:
  • Norfolk Rewards, our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes to holidays, new technology, gym membership, trips to the cinema, and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses paid upfront (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments, and dependants pensions.
  • A payment if you refer someone you know to a hard-to-fill job.
  • Tax-efficient ways of getting extra pension, new bikes, and electric cars.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Closing date: 12 March 2025 at 23:59

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Business Officer employer: CEMP

Norfolk County Council is an exceptional employer, offering a supportive and dynamic work environment in the heart of Norwich. As a Business Officer, you will benefit from a competitive salary, generous holiday entitlement, and flexible working options that promote a healthy work-life balance. With a strong focus on employee growth and wellbeing, including access to health services and financial benefits, we are committed to fostering a culture where your contributions are valued and your career can thrive.
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Contact Detail:

CEMP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Officer

✨Tip Number 1

Familiarize yourself with the specific administrative tasks mentioned in the job description, such as minute-taking and database management. This will help you demonstrate your understanding of the role during the interview.

✨Tip Number 2

Highlight your customer service experience, especially in a team environment. Be prepared to share examples of how you've effectively supported colleagues or clients in previous roles.

✨Tip Number 3

Brush up on your MS Office skills, particularly Excel and Word, as these are crucial for the role. Consider taking a quick online course or tutorial to refresh your knowledge before the interview.

✨Tip Number 4

Research Norfolk County Council's values and recent initiatives in Adult Social Services. Being knowledgeable about the organization will show your genuine interest and commitment to the role.

We think you need these skills to ace Business Officer

Customer Service Skills
Administrative Skills
IT Proficiency
MS Office Suite
Database Management
Information Monitoring and Analysis
Minute Taking
Appointment Scheduling
Team Collaboration
Proactive Attitude
Time Management
Attention to Detail
Adaptability
Communication Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description and person specification. Make sure you understand the key responsibilities and required skills for the Business Officer position.

Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the requirements of the Business Officer role. Emphasize your customer service experience, IT skills, and ability to work in a busy team.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a great fit. Use specific examples from your past experiences to demonstrate your proactive approach and 'can-do' attitude.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at CEMP

✨Show Your Customer-Focused Attitude

As a Business Officer, you'll be supporting Adult Social Services. Make sure to highlight your experience in customer service and how you prioritize the needs of others. Share specific examples where you've gone above and beyond to assist clients or colleagues.

✨Demonstrate Your IT Proficiency

Since excellent IT skills are crucial for this role, be prepared to discuss your experience with MS Office products. You might even want to mention any specific projects where you utilized these tools effectively, such as maintaining databases or creating reports.

✨Emphasize Your Team Player Qualities

The job requires someone who can work well within a busy team. Be ready to talk about your collaborative experiences, how you handle conflicts, and how you contribute to a positive team environment. Sharing a story about a successful team project can be impactful.

✨Prepare for Task Management Questions

You'll need to manage multiple tasks efficiently. Think of examples that showcase your ability to prioritize and react positively to new challenges. Discuss any tools or methods you use to stay organized and ensure deadlines are met.

Business Officer
CEMP
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  • Business Officer

    Norwich
    Full-Time
    24790 - 25183 £ / year (est.)

    Application deadline: 2027-03-13

  • C

    CEMP

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