Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the supply chain team with order management and customer care.
- Company: Join Spirax Group, a global leader in engineered solutions for efficient steam systems.
- Benefits: Enjoy 27 days holiday, private medical insurance, and flexible working options.
- Why this job: Be part of a purpose-driven company that values inclusivity and sustainability.
- Qualifications: Experience in supply chain management and proficiency in MS Excel required.
- Other info: We promote an equitable workplace and support diverse backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Location: Cheltenham, UK (Hybrid working) Benefits: 27 days holiday plus Wellbeing day, Private Medical Insurance, Bonus scheme, Sharescheme, Enhanced pension plan, Life assurance, Discount scheme.
Role Overview
The Supply Chain Operational Support Executive will play a key role in the UK & ROI Sales Supply Chain team, providing operational support to core functions including Planning, Expediting, Operational Purchasing and Supply Chain & Customer Care.
The successful candidate will ensure that our supply chain, commercial, technical and project team have clear and concise information on order status to ensure agreed service levels are met.
Your Objectives And Responsibilities Will Focus On…
- Order book management, aligning customer request dates with delivery from suppliers and reconciliation of date discrepancies.
- Proactively managing open supplier orders and expediting/de-expediting where required.
- Acting as the link between UK & ROI Sales and UK Supply site to understand specific issues relating to products/services.
- Working with technical teams to offer alternative products which satisfy customer requirements in light of supply chain inefficiencies.
- Collaboration with colleagues to review and prevent fails, understand stock control and input and advising details which support forecasting processes.
- Acting as the first point of contact for priority orders for all teams.
Your Previous Experience Is Likely To Include…
- Working experience and understanding of supply chain/materials management fundamentals and lean six sigma.
- Dealing with challenging customer situations.
- Collecting and interpreting qualitative data.
- Using Microsoft CRM and JDE.
- Managing operational purchasing and purchase order delivery schedules.
To be successful in this role you will…
- Demonstrate Company Core Values at all times.
- Be an excellent problem-solver.
- Be a proficient user of MS Excel.
- Demonstrate sound commercial awareness.
- Possess good networking and relationship building skills.
- Be an efficient planner and organiser.
The Steam Thermal Solutions business is one of three businesses within Spirax Group. Spirax Sarco and Gestra, are our two brands that form Steam Thermal Solutions and are global leaders in the supply of engineered solutions for the design, provision and maintenance of efficient industrial and commercial steam systems. Steam Thermal Solutions has global coverage across 67 operating units (called OpCos), organised into four Divisions: EMEA, APAC, Americas, Gestra.
Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.
Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!
Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.
Benefits
You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days’ paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts’ portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below.
Everyone is Included at Spirax Group
We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued – across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.
We want everyone to be able to make their difference here, so we will always consider requests for flexible working.
We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at this link .
We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.
#J-18808-Ljbffr
Supply Chain Operational Support Executive employer: Spirax Sarco USA
Contact Detail:
Spirax Sarco USA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Operational Support Executive
✨Tip Number 1
Familiarize yourself with supply chain management fundamentals and lean six sigma principles. This knowledge will not only help you understand the role better but also demonstrate your commitment to the field during the interview.
✨Tip Number 2
Network with professionals in the supply chain industry, especially those who have experience with operational purchasing and order management. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your Microsoft Excel skills, as proficiency in this tool is crucial for managing data and forecasts. Consider taking an online course or practicing with real-world scenarios to enhance your capabilities.
✨Tip Number 4
Prepare to discuss specific examples of how you've handled challenging customer situations in the past. This will showcase your problem-solving abilities and your capacity to maintain strong relationships under pressure.
We think you need these skills to ace Supply Chain Operational Support Executive
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Supply Chain Operational Support Executive position. Make sure you understand the key responsibilities and required skills, such as order book management and supply chain fundamentals.
Tailor Your CV: Customize your CV to highlight relevant experience in supply chain management, operational purchasing, and customer care. Use specific examples that demonstrate your problem-solving abilities and proficiency with tools like MS Excel.
Craft a Compelling Cover Letter: Write a cover letter that connects your previous experiences to the objectives of the role. Emphasize your understanding of supply chain processes and your ability to manage challenging customer situations effectively.
Showcase Your Soft Skills: In your application, make sure to highlight your networking and relationship-building skills, as well as your planning and organizational abilities. These are crucial for success in the collaborative environment described in the job listing.
How to prepare for a job interview at Spirax Sarco USA
✨Understand Supply Chain Fundamentals
Make sure you have a solid grasp of supply chain and materials management principles. Be prepared to discuss how your previous experience aligns with these fundamentals, especially in relation to order book management and operational purchasing.
✨Showcase Problem-Solving Skills
Be ready to provide examples of challenging customer situations you've dealt with in the past. Highlight your problem-solving approach and how it led to successful outcomes, demonstrating your ability to think on your feet.
✨Familiarize Yourself with Relevant Tools
Since proficiency in MS Excel and familiarity with Microsoft CRM and JDE are important, brush up on these tools before the interview. You might be asked to demonstrate your skills or discuss how you've used them in previous roles.
✨Emphasize Collaboration and Networking
Prepare to discuss your experience working collaboratively with different teams. Highlight specific instances where you built relationships that helped resolve issues or improve processes, as this role requires strong networking skills.
