Desktop Consultant

Social network you want to login/join with:

3rd Line Desktop Consultant Responsibilities:

1. Supporting the various systems within the remit of the Enterprise Desktop Service including patching cycles and regular Windows image updates.
2. Providing 3rd line technical support and troubleshooting issues escalated to the Desktop Service for resolution.
3. Assisting Project driven or Service Improvement activities.
4. Completing small systems designs, image designs, MECM and MDT implementations.

To excel in the role, you will need to have:

1. An organised and methodical approach.
2. Excellent time keeping skills.
3. An ability to provide clear and concise updates.
4. An ability to convey technical concepts to all levels of audience.
5. Excellent written & spoken English skills.

Required Technical Skills & Experience:

1. Excellent knowledge of Microsoft Windows 10/11 Desktop Imaging and deployment techniques and Troubleshooting.
2. Good knowledge and experience with Windows Lockdown using Group Policy to NSCS/Microsoft SCM Levels, MECM Current Branch, Implementation and Support, including OS Deployment, Application Deployment, Patching and Endpoint Protection.

Desirable Technical Skills & Experience:

1. Microsoft Active Directory Design, Deployment & Migration.
2. Microsoft Windows Server Update Services Design & Deployment.
3. Good Knowledge of Active Directory Group Policy Objects, including AppLocker and Firewall Implementations.
4. Good Knowledge of Citrix Virtualisation for Desktops and Applications.

#J-18808-Ljbffr