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- Tasks: Lead and manage a team of installation engineers to maximize productivity and quality.
- Company: Join a leading Electrical/HVAC manufacturer known for innovation and excellence.
- Benefits: Enjoy a competitive salary, pension plan, health shield, and generous holiday allowance.
- Why this job: Be part of a dynamic team that values customer service and personal development.
- Qualifications: Must have 18th Edition qualification and JIB Gold Card Status; supervisory experience preferred.
- Other info: Opportunity to work in London and surrounding regions with a focus on compliance and safety.
The predicted salary is between 38400 - 67200 £ per year.
Are you a Manager with an electrical bias? i.e. an Installations Manager, Operations Manager, Electrical QS or Area Manager?
Location: London / Hertfordshire / Cambridgeshire / Bedfordshire & East Midlands
Installations Manager / Operations Manager – Leading Electrical / HVAC manufacturer
Reporting into the National Installations Manager you will be responsible for leading, managing, and developing a regionally based team of installation Engineers and sub-contractors cost-effectively and efficiently to maximise productivity, performance, and quality whilst providing excellent customer service.
The role of Installations Manager / Operations Manager
- Managing 3 Electricians, Electricians mates, 2 Sub-Contractors
- Financial and Operational Management:
- Continually monitor installation resources (either direct or subcontracted) and maintain sufficient levels to achieve required KPIs and lead times.
- Monitor and manage all associated costs including expenses, products, equipment, tools, hotel and travel expenses, and overtime payments.
- Staffing and Team Management:
- Direct recruitment, verification, and daily management of both direct labour and subcontractors.
- Manage performance and conduct of employees in line with company policies and procedures.
- Carry out regular team meetings and toolbox talks.
- Oversee individual performance reviews and develop personal development plans (PDPs) to identify training needs.
- Quality and Compliance:
- Ensure all installations meet quality standards, company policies, procedures, and industry regulatory requirements.
- Lead by example in taking ownership of Health & Safety and compliance; ensure all audits, risk assessments, and method statements are completed and maintained as required.
- Record and investigate all accidents, incidents, and near misses in line with company policies and procedures.
- Electrical Compliance Representation: Attend and represent the company at the Annual NIC/EIC assessments to uphold and verify electrical compliances.
- Contract and Client Management:
- Manage all contracts within the defined area, including attendance at pre-start and review meetings with clients.
- Ensure any customer or client complaints are resolved in a timely and professional manner.
- Oversee stock controls and conduct stock takes as required.
- Training and Development:
- Identify and facilitate the necessary training requirements for both new starters and existing team members.
- Collaborate with the Operations Support Manager and National Installations Manager to create a yearly training plan.
- Keep up to date with industry best practices and regulatory changes.
- Problem-Solving and Process Improvement:
- Utilise initiative and ownership in identifying and resolving operational problems or issues.
- Plan and manage departmental activities in line with agreed budgets, timescales, and the overall picture of health.
GENERAL DUTIES
- Deliver outstanding products and an effortless customer experience. Think Customer First.
- Use data and initiative to develop effective solutions to challenges and obstacles.
- Lead and manage the team by providing regular feedback to improve efficiency, effectiveness, and individual development.
- Ensure all people-related activities are managed in line with HR and H&S policies.
- Support and promote the company\’s Vision and Values, serving as a role model for health and safety behaviours and leadership.
- Uphold the core commitments: Keep it Simple, Show you care, Make it Happen, Seize the Opportunity, and In It Together.
The Requirements for the Installations Manager / Operations Manager
- Must hold a valid 18th Edition qualification
- JIB Gold Card Status
- Must hold a valid 2391 electrical qualification
Preferable requirements of candidates Installations Manager / Operations Manager
- Electrically qualified supervisor experience
- Level 3 NVQ minimum
- 18th Edition Qualification
The Package on offer for the Installations Manager / Operations Manager
- £48,000 basic salary
- 6% 3% Pension
- Health shield
- 23 days holiday rising to 27
Ref: CPJ1664
Operations Manager employer: CPJ Recruitment
Contact Detail:
CPJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Make sure to highlight your experience in managing teams of electricians and subcontractors. Use specific examples from your past roles to demonstrate how you've maximized productivity and performance.
✨Tip Number 2
Familiarize yourself with the latest industry standards and compliance regulations, especially regarding electrical installations. Being knowledgeable about these can set you apart during the interview process.
✨Tip Number 3
Prepare to discuss your approach to financial and operational management. Be ready to share how you've effectively monitored costs and resources in previous positions to meet KPIs.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of challenges you've faced in operations management and how you resolved them. This will demonstrate your initiative and ability to improve processes.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electrical management, installations, and team leadership. Use specific examples that demonstrate your ability to manage teams and projects effectively.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention your qualifications, such as the 18th Edition qualification and JIB Gold Card Status, and how they align with the job requirements.
Showcase Leadership Skills: Emphasize your experience in managing teams, conducting performance reviews, and developing training plans. Provide examples of how you've improved team performance and customer satisfaction in previous roles.
Highlight Compliance Knowledge: Discuss your understanding of health and safety regulations, quality standards, and compliance requirements in the electrical industry. Mention any relevant experiences where you ensured adherence to these standards.
How to prepare for a job interview at CPJ Recruitment
✨Show Your Leadership Skills
As an Operations Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience you have with performance reviews and personal development plans.
✨Demonstrate Financial Acumen
Since the role involves financial management, be ready to talk about your experience with budgeting, cost control, and resource allocation. Prepare specific examples of how you've managed costs effectively in previous roles.
✨Emphasize Compliance and Quality Assurance
Quality and compliance are crucial in this position. Be sure to discuss your understanding of industry regulations and your experience in ensuring that installations meet quality standards. Mention any relevant audits or assessments you've participated in.
✨Prepare for Problem-Solving Scenarios
The job requires strong problem-solving skills. Think of examples where you've identified operational issues and implemented effective solutions. Be ready to explain your thought process and the outcomes of your actions.
