Business Analyst Level 4 Apprenticeship

We offer you the chance to start your career and make a real difference.

About the FCA:

There are few jobs where you can make a real difference to the 2 million people who work in the UK Financial Services industry, the 40 million consumers of financial products, and the stability of our economy as a whole.

From regulating Consumer Credit to driving action on Foreign Exchange manipulation or helping strengthen accountability in the banking sector, the FCA is working with the industry to protect consumers, ensure the integrity of the UK financial system, and promote fair and effective competition. Our remit has expanded significantly since our creation in 2013, with the number of firms we regulate growing from 23,000 to over 50,000. We oversee conduct across the full span of the financial sector from global investment banks to high street payday lenders. We do this by working with consumer groups, trade associations and professional bodies, domestic regulators, international partners, and a wide range of other stakeholders.

About the Role:

The postholder will have the opportunity to work on a range of exciting projects, which help to build trust in our financial markets, and make a positive impact on the lives of vulnerable consumers. Our data-focused initiatives are introducing machine learning and powerful search capabilities to optimise our use of data, so that we can more proactively address potential consumer harm. Our regulatory projects operationalise new financial policy through new systems and processes, enabling the UK financial industry to meet its legal obligations and improving outcomes for consumers and markets.

The Business Analyst apprenticeship focuses on documenting business problems, modelling processes, creating solution requirements, managing relationships, and honing professional skills. You will gain hands-on experience and support to develop behaviour, attitudes, and skills for success in a dynamic environment.

We will be hiring Business Analysts into our Change Directorate.

The key responsibilities of the role will include:

• Assist with the gathering of requirements through elicitation, validation, prioritisation and documentation of high level and detailed system requirements, both functional and non-functional, using appropriate documentation and modelling techniques;
• Assist with business process workshops for understanding the client business environment and that analyse, develop and document end-to-end business processes and document product definitions, stakeholder needs, product features, and corresponding functional specifications;
• Assist with mapping requirements with existing functionality and identify gaps that require additional configuration or customisation;
• Communicate requirements and other business analysis findings to internal and external team stakeholders;
• Develop increasing knowledge and skills around business analysis and customer journey mapping.

Skills required:

Knowledge of Microsoft Office Packages – particularly Word, Outlook, Access, Excel and PowerPoint.

Personal qualities:

• Enjoy analytical thinking and problem solving;
• Being flexible and open to change;
• Ability to use your initiative;
• Ability to work well with others.

Pension/benefits: Career and family leave, flexible working options, a minimum of 25 days\’ holiday, a non-contributory pension, private healthcare, interest-free season ticket loans, a performance-based bonus, a subsidised on-site fitness centre (London only), a subsidised restaurant, charity and volunteering initiatives, sports and social clubs, a reflection and multi-faith room and free eye tests.

Minimum qualifications required (e.g. GCSEs/A-Levels): Minimum of 2 A Levels or equivalent at grade 4 (C) – including one numerical subject e.g. Maths, Economics, Finance. In addition to 5 GCSEs at grade 4 (C) including Maths and English or equivalent qualifications.

Additional Information: Please note that this role does not meet the government eligibility criteria detailed on gov.uk for visa sponsorship. We\’re therefore unable to sponsor visas for this programme.

Employment start date: Monday 1st September 2025

Job type: Permanent

Salary: £23,000

Working hours: 35 hours per week

PLEASE NOTE:

• We only accept ONE application per person for our 2025 programmes, therefore, please apply to your first-choice programme. Any additional applications will not be progressed.
• Your application and any work you submit throughout the recruitment process must be all your own. You will not allow another person to complete any parts of the assessment nor submit responses provided or generated by an AI assistant or other similar software.
• For the 2025 Business Analyst Apprenticeship submit your online application by Sunday 20th April 2025 . However, we recruit on a rolling basis and therefore encourage early applications.

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