At a Glance
- Tasks: Ensure guest safety by patrolling the hotel and monitoring security feeds.
- Company: Join the iconic London Marriott Hotel County Hall, rich in history and luxury.
- Benefits: Enjoy discounts, wellbeing programs, and opportunities for growth in a supportive team.
- Why this job: Be part of a dynamic team where your contributions matter and guests feel at home.
- Qualifications: Strong communication skills and a keen eye for detail are essential.
- Other info: Work in London's most photographed destination and embrace a diverse, inclusive culture.
The predicted salary is between 24000 - 36000 £ per year.
POSITION SUMMARY
We are looking for a passionate Night Loss Prevention Officer to join our amazing team at London Marriott Hotel County Hall.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott…Be you.
The impact you’ll make
Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.
What you’ll do
- Patrol all areas of the property and assist guests with room access
- Monitor security feeds and conduct daily physical hazard inspections
- Respond to accidents and assist guests/employees during emergency situations
- Defuse guest disturbances and escort individuals from the property if necessary
- Conduct investigations, gather evidence, and facilitate interviews with relevant parties
- Complete required shift reports and maintain confidentiality of all loss prevention documents
Perks you deserve
- We’ll support you in and out of the workplace by offering:
- Team-spirited coworkers
- Learning and development opportunities
- Encouraging management
- Wellbeing programs
- Discounts on hotel rooms, gift shop items, food and beverage
- Recognition programs
What we’re looking for
- Strong communication skills
- A history of thriving in stressful situations
- A team-first attitude
- A gift for paying attention to the smallest details
- Exercise good judgment and maintain a professional demeanor
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.
LONDON MARRIOTT COUNTY HALL
Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London’s former City Hall, our hotel embodies the city’s storied history and quintessentially British spirit. A destination like no other. County Hall tucks inspiration around every corner. We relieve stressors and anticipate every need of our guests in this beautiful space steeped in heritage. Our Gillray’s Steakhouse & Bar has won awards and is famous for its extensive selection of 100+ gins. Work in London’s most photographed destination!
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Night Loss Prevention Officer - London Marriott Hotel County Hall employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Loss Prevention Officer - London Marriott Hotel County Hall
✨Tip Number 1
Familiarize yourself with the specific security protocols and emergency procedures of the London Marriott Hotel County Hall. Understanding the unique environment and potential challenges of the hotel will help you demonstrate your preparedness during the interview.
✨Tip Number 2
Showcase your ability to handle stressful situations by preparing examples from your past experiences. Think about times when you successfully defused a conflict or managed an emergency, as these stories will highlight your skills in a real-world context.
✨Tip Number 3
Research the history and values of the London Marriott Hotel County Hall. Being able to speak about the hotel's heritage and how it aligns with your personal values can set you apart and show your genuine interest in being part of their team.
✨Tip Number 4
Network with current or former employees of Marriott to gain insights into the company culture and expectations for the Night Loss Prevention Officer role. This insider knowledge can give you an edge in understanding what they value most in candidates.
We think you need these skills to ace Night Loss Prevention Officer - London Marriott Hotel County Hall
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Night Loss Prevention Officer position. Understand the key responsibilities and required skills, such as strong communication and attention to detail.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize any previous roles in security or customer service that demonstrate your ability to handle stressful situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention specific reasons why you want to work at London Marriott Hotel County Hall and how you can contribute to their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Marriott
✨Show Your Passion for Safety
Express your genuine interest in ensuring guest safety and comfort. Share examples from your past experiences where you successfully handled security situations or contributed to a safe environment.
✨Demonstrate Strong Communication Skills
Highlight your ability to communicate effectively, especially in stressful situations. Prepare to discuss how you've resolved conflicts or assisted guests in previous roles.
✨Emphasize Attention to Detail
Discuss your knack for noticing small details that others might overlook. Provide specific instances where your attention to detail made a difference in a security context.
✨Prepare for Scenario-Based Questions
Anticipate questions about how you would handle various emergency situations or disturbances. Think through your responses and be ready to showcase your judgment and professionalism.