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For Companies At a Glance
- Tasks: Lead the store team, deliver exceptional customer experiences, and drive sales.
- Company: JEWELLS offers trendy jewellery and unique services, with plans for global expansion.
- Benefits: Enjoy competitive pay, career growth, discounts, and full training in specialist services.
- Why this job: Join a dynamic team, develop new skills, and make a real impact in luxury retail.
- Qualifications: 2-3 years of retail experience, leadership qualities, and a passion for customer service.
- Other info: Full certification in Piercing & Jewellery Welding provided; flexible hours required.
The predicted salary is between 24000 - 36000 £ per year.
Eldon Square, Newcastle Upon Tyne
Our Story
At JEWELLS, we don’t just sell jewellery—we help people express themselves with confidence. Blending trend-led design with casual luxury, we create immersive retail experiences that go beyond jewellery, offering permanent jewellery, fine line tattooing, and curated piercing services.
With ambitious global expansion plans (1,000 stores in 45 countries!), now is the perfect time to join our growing team.
About the Role
As Assistant Store Manager , you’ll be the right hand to the Store Manager, ensuring the store runs seamlessly while delivering an unforgettable luxury retail experience.
You’ll motivate and inspire the team, helping them exceed sales targets while making every customer feel like their best self. Your role will also involve hands-on learning—you’ll receive full training in Piercing & Jewellery Welding, enabling you to support the store team in delivering these specialist services.
This is a fast-paced, dynamic role, perfect for someone who thrives on leading, coaching, and driving sales while also embracing new skills.
What You’ll Do:
- Deliver a world-class customer experience – Lead by example, ensuring every interaction is warm, personalised, and memorable.
- Support in driving sales & store performance – Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities.
- Become a trained expert in Piercing & Jewellery Welding – Support the team in delivering these specialist services to enhance the customer experience.
- Coach & develop the team – Help train, inspire, and empower your team to perform at their best.
- Operational excellence – Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly.
- Step up when needed – Confidently take charge in the Store Manager’s absence and act as a key point of communication.
What We’re Looking For:
- 2-3 years’ retail experience within jewellery, fashion and/ or luxury retail.
- Leadership qualities – A natural motivator who thrives in a fast-paced environment. Ability to step up when the Store Manager is Absent.
- Customer-first mindset – Passionate about delivering an exceptional shopping experience.
- Become a trained expert in Piercing & Jewellery Welding – Support your team in delivering these specialist services – No prior experience needed, full certification provided!
- Results-driven – Confident with KPIs, sales targets, and store profitability.
- A proactive problem solver – Able to adapt, take initiative, and find solutions.
- Passion for fashion & styling – Keeps up with trends and understands the power of personalisation.
- Flexibility – Available for evenings, weekends, and peak trading periods.
Perks & Benefits:
- Competitive Salary + Commission & Bonuses
- Career Growth – Develop your skills and grow with a global brand.
- Jewellery Allowance & Generous Team Discounts
- Full Training in Piercing & Jewellery Welding (Certification Provided)
- Exciting Incentives & Competitions
- Birthday Day Off
At JEWELLS, we celebrate diversity and inclusivity, welcoming applicants from all backgrounds.
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Contact Detail:
Jewells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with the latest trends in jewellery and fashion. Being knowledgeable about current styles will not only help you connect with customers but also demonstrate your passion for the industry during interviews.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experiences where you motivated a team or improved sales performance. Highlighting these experiences can set you apart as a strong candidate for the Assistant Store Manager role.
✨Tip Number 3
Prepare to discuss how you would create a memorable customer experience. Think of specific examples from your past roles where you went above and beyond for customers, as this aligns perfectly with JEWELLS' customer-first mindset.
✨Tip Number 4
Be ready to express your enthusiasm for learning new skills, especially in Piercing & Jewellery Welding. Showing that you're eager to embrace training opportunities will demonstrate your commitment to personal and professional growth within the company.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in jewellery or luxury sectors. Emphasise any leadership roles and achievements related to sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to motivate a team. Mention specific examples of how you've driven sales or improved customer experiences in previous roles.
Showcase Your Knowledge: Demonstrate your understanding of the jewellery industry and current trends in your application. This shows your enthusiasm for the role and the brand.
Highlight Flexibility and Availability: Clearly state your availability for evenings, weekends, and peak trading periods. This is crucial for a role that requires adaptability in a fast-paced environment.
How to prepare for a job interview at Jewells
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for delivering exceptional customer service. Share examples from your past experiences where you went above and beyond to create memorable shopping experiences.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've motivated teams in previous roles. Highlight specific instances where you successfully coached team members to achieve sales targets or improve performance.
✨Familiarise Yourself with the Brand
Research JEWELLS and understand their product offerings, especially in jewellery and piercing services. Being knowledgeable about their brand story and values will show your genuine interest in the role.
✨Be Ready to Discuss KPIs and Sales Strategies
Since the role involves driving sales and achieving KPIs, be prepared to talk about your experience with sales strategies. Bring examples of how you've contributed to store performance in the past.
