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- Tasks: Manage orders, offer alternatives, generate quotes, and assist customer service.
- Company: Join a dynamic team focused on exceptional customer care in West Drayton.
- Benefits: Enjoy free parking, annual leave, team events, monthly bonuses, and more!
- Why this job: Perfect for organized individuals who thrive under pressure and love teamwork.
- Qualifications: Looking for someone with strong organizational skills and a passion for customer experience.
- Other info: Be part of a busy team where your contributions truly matter!
The predicted salary is between 28800 - 43200 £ per year.
Internal Account Manager duties:
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Handling incoming orders and processing them
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Offering alternative products
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Generating quotations
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Dealing with incoming phone calls
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Assist the customer services team where necessary
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General administration duties.
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Dealing with complaintsTop of Form
Internal Account Manager Benefits:
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Free parking onsite
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Annual leave + bank holiday
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Team events and SO MANY MORE
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Monthly bonus
We are currently looking to recruit an Internal Account Managerfor an amazing company based in West Drayton. The role would be working in a busy team where customer care and customer experience is top priority!
We need someone that is very organised and able to work under pressure. If working closely with different departments and providing a faultless customer experience is what you enjoy doing this could be an incredible and exciting role for you to apply for!
Internal Account Manager employer: Sheridan Ward Recruitment
Contact Detail:
Sheridan Ward Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Familiarize yourself with our products and services. Understanding what we offer will help you provide better alternatives and generate accurate quotations, which is crucial for the Internal Account Manager role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with incoming phone calls and customer complaints, being able to communicate clearly and effectively is key to ensuring a positive customer experience.
✨Tip Number 3
Get comfortable with multitasking. The role requires handling various tasks simultaneously, so honing your organizational skills will help you thrive in our busy team environment.
✨Tip Number 4
Show your enthusiasm for teamwork! Highlighting your ability to collaborate with different departments will demonstrate that you're a great fit for our company culture, where customer care is a top priority.
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Internal Account Manager position. Highlight key responsibilities such as handling orders, generating quotations, and dealing with complaints to tailor your application.
Showcase Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or account management. Provide specific examples of how you've successfully handled customer inquiries or resolved complaints.
Highlight Organizational Skills: Since the role requires strong organizational skills, mention any tools or methods you use to stay organized. Discuss how you manage multiple tasks under pressure, which is crucial for this position.
Express Enthusiasm for Customer Care: Convey your passion for providing excellent customer service in your application. Share a brief story or example that illustrates your commitment to enhancing customer experience, as this is a top priority for the company.
How to prepare for a job interview at Sheridan Ward Recruitment
✨Show Your Organizational Skills
As an Internal Account Manager, being organized is key. Prepare examples of how you've successfully managed multiple tasks or projects simultaneously in the past. This will demonstrate your ability to handle the busy environment they mentioned.
✨Emphasize Customer Care Experience
Since customer care is a top priority for the company, be ready to discuss your previous experiences in customer service. Share specific instances where you went above and beyond to ensure a positive customer experience.
✨Prepare for Common Scenarios
Think about potential scenarios you might face in this role, such as handling complaints or processing orders. Practice your responses to these situations so you can showcase your problem-solving skills during the interview.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about team dynamics, how success is measured in the position, or what challenges the team is currently facing. This shows you're engaged and serious about the opportunity.