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- Tasks: Lead strategic initiatives in supply chain management and operational performance.
- Company: Join DHL Supply Chain, a global leader in supply chain management.
- Benefits: Enjoy competitive pay, company car, 24/7 GP service, and numerous discounts.
- Why this job: Be part of a team making a real difference while driving growth and innovation.
- Qualifications: Proven leadership experience in high-performing teams and supply chain management required.
- Other info: Flexible national role with a focus on diversity and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Position: Operations Director
Location: Flexible / National Role
Grade: RCS G
Contract Type: Permanent – Full time
Closing Date: 7th March 2025
At DHL Supply Chain, we believe in offering unparalleled opportunities for personal and professional growth, making us one of the most sought-after companies to work for. If you’re someone who wants to be part of a team that’s making a real difference in the world, then join us on this incredible journey. Get ready to embrace change, unleash your potential, and be a part of something extraordinary.
We are pleased to present a prestigious opportunity for an Operations Director who possesses profound expertise in end-to-end supply chain management. This role is designed for an accomplished leader with multisite experience and a proven track record in large-scale leadership. We seek a visionary individual passionate about driving growth and committed to fostering innovative thinking and achieving operational excellence.
Position Overview:
As an Operations Director with DHL Supply Chain, you will lead on strategic initiatives in budget and resource management, operational performance, and talent development, while adeptly interfacing with customers to negotiate and resolve their requirements. In this pivotal role, you will establish annual and multi-year priorities and growth targets for each opportunity, skillfully balancing the diverse needs of multiple sites and customers.
Key Responsibilities:
- People Leadership: Champion deep team engagement, fostering a sense of ownership and commitment among team members, ensuring they are fully aligned and invested in our shared vision.
- Operational Leadership: Run world-class safe operations through your team of General Managers, delivering value through a clear continuous improvement agenda.
- Customer Relationship Management: Serve as the primary interface for customer negotiations and issue resolution, proactively identifying opportunities to enhance and deepen customer relationships.
- Contract Negotiation: Lead customer contract negotiations and manage third-party supplier negotiations, maintaining strict budget oversight.
- Business Strategy Development: Formulate and execute plans to grow your business area, connected to industry trends and market forces.
- Complex Problem Solving: Champion cooperation and partnership to provide integrated solutions to complex problems.
- High-Performance Culture: Cultivate a culture of respect and excellence within your team, effectively managing a matrix environment.
You won’t find another job like the one you’ll find with DHL Supply Chain. Now, here’s what we need from you:
- A track record of building and growing high-performing engaged teams to enable the delivery of business objectives.
- A passion for world-class safe operations that deliver value through a clear continuous improvement agenda.
- Experience with multiple types of automation, technology, and data within the supply chain.
- Growth-oriented and ambitious, with an obsession for exceptional customer service.
- A drive to deliver value through creative solutions and strong commercial management.
- A champion of DHL values, embracing and embedding DHL programs and initiatives into your business area.
- Ability to foster a culture that embraces new ideas, technologies, and ways of thinking.
- Ability to remain resilient, competitive, and forward-thinking in a dynamic organization.
- Creative thinker with a commercial mindset, with experience of mitigating risk and capitalizing on opportunities.
- A team player, with the ability to build and maintain deep trusting relationships at all levels.
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
- Company Car or Car Allowance
- Free confidential 24/7 GP Service
- Hundreds of discounts (including Retail, Childcare + Gym)
- Affordable loans & Enhanced Pension Scheme
- 24/7 employee support service for you (+ family) with access to free counselling and much more.
OUR APPROACH TO DIVERSITY & INCLUSION
We ensure that all our resourcing activities are fair, transparent, and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging.
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
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Operations Director employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Make sure to highlight your experience in leading high-performing teams. Use specific examples of how you've engaged and motivated your team members to achieve business objectives, as this is crucial for the Operations Director role.
✨Tip Number 2
Demonstrate your understanding of supply chain management by discussing your familiarity with automation and technology. Be prepared to share insights on how you've leveraged these tools to improve operational performance.
✨Tip Number 3
Showcase your negotiation skills by preparing examples of successful customer contract negotiations you've led. Highlight how you managed relationships and resolved issues to enhance customer satisfaction.
✨Tip Number 4
Emphasize your strategic thinking abilities by discussing how you've developed and executed business strategies in response to market trends. This will demonstrate your growth-oriented mindset, which is essential for this position.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in end-to-end supply chain management and multisite leadership. Use specific examples that demonstrate your ability to drive growth and foster innovative thinking.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and customer service. Mention how your values align with DHL's commitment to diversity and inclusion, and provide examples of how you've built high-performing teams.
Highlight Relevant Achievements: When detailing your work history, focus on achievements that showcase your problem-solving skills and ability to manage complex operations. Quantify your successes where possible to illustrate your impact.
Showcase Leadership Skills: Emphasize your leadership style and how you engage and motivate teams. Discuss your experience in contract negotiation and managing customer relationships, as these are key aspects of the Operations Director role.
How to prepare for a job interview at DHL
✨Showcase Your Leadership Experience
As an Operations Director, your leadership skills are crucial. Be prepared to discuss specific examples of how you've built and led high-performing teams, emphasizing your ability to engage and motivate team members towards a common vision.
✨Demonstrate Your Strategic Thinking
Highlight your experience in formulating and executing business strategies. Discuss how you've identified market trends and developed plans that align with organizational goals, showcasing your ability to drive growth and operational excellence.
✨Prepare for Customer Relationship Scenarios
Since customer relationship management is key in this role, be ready to share examples of how you've successfully negotiated contracts and resolved issues with clients. This will demonstrate your capability to enhance customer relationships and deliver exceptional service.
✨Emphasize Your Problem-Solving Skills
Complex problem-solving is a significant part of the Operations Director role. Prepare to discuss instances where you've championed cooperation and provided integrated solutions to complex challenges, illustrating your creative thinking and commercial mindset.
