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For Companies At a Glance
- Tasks: Lead a dynamic team to smash sales goals and deliver top-notch customer service.
- Company: Join Lawsons, the UK's largest independent fencing and builders' merchants with a rich history since 1921.
- Benefits: Enjoy a competitive salary, generous holiday, pension scheme, and employee perks like online GP access.
- Why this job: Be part of a vibrant culture focused on growth, teamwork, and making a real impact in the community.
- Qualifications: Must have building material knowledge, a full UK driving licence, and strong leadership skills.
- Other info: Work hours are Monday to Friday with occasional Saturdays; perfect for balancing work and study.
The predicted salary is between 24000 - 34000 £ per year.
About Us
Lawsons is the UK’s largest independent fencing, timber and builders’ merchants. Established in 1921, we operate 35 branches across London and the South East of England, with over 700 employees and a turnover of £165 million.
The Role Overview
This role involves leading and supervising the branch team to exceed sales goals and deliver excellent customer service. You will actively engage with customers, manage branch operations, and support the Branch Manager in achieving key business targets. As a Branch Supervisor, you will play a pivotal role in enhancing customer satisfaction and driving business growth.
Working Hours
The standard hours for this role are Monday – Friday 07.30 – 17.00, with every other Saturday from 08.00 – 12.00, totalling 44.5 hours per week.
Location
The position is based at our Edmonton branch:
401 Montagu Rd, London N9 0HP
What We Offer
- Salary up to £34,000 depending on experience
- 25 days Holiday + Bank Holidays + 1 Celebration day
- Pension Scheme
- Death In Service Scheme
- Employee Assisted Programme
- My Reward, including Online GP Access
Key Responsibilities
- Exceed Sales, Margins, and profit budgets whilst controlling costs as agreed
- Ensure Lawsons Best Practice, Standards and Company Policies are met
- Motivate the individuals within your team
- Regularly communicate branch and company performance to the team
- Take overall responsibility for all administrative and auditable tasks
- Contribute and communicate ideas, proposals and initiatives for improving operations and administration procedures to develop/expand the Company
- Adhere to the Company\’s high standards of Health & Safety and Security
- Capitalise on opportunities for cost savings across the business
- Deputise for the Assistant Branch Manager in their absence
Essential Skills and Experience
- Building material knowledge and experience in a Timber / Builders merchant (ESSENTIAL)
- A Full UK Driving License (ESSENTIAL)
- Previous sales and operations experience
- Excellent communication, Influencing and negotiating skills. Both oral and written
- The ability to prioritise whilst working under pressure
- Exceptional time management skills
- Experience of leading, motivating and supporting a team
- Role- modelling behaviour- working with integrity, honesty and in a confidential manner
- Ability to be hands-on where needed and lead from the front when required
- A desire to progress into Branch management
- Strong administrative and IT skills
- Strong numerical skills with the ability to calculate weights and measures.
- Someone who will promote and adhere to the company\’s cultures, values and professionalism.
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Contact Detail:
Lawsons (Whetstone) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor - Edmonton
✨Tip Number 1
Familiarise yourself with the building materials and products that Lawsons offers. Having a solid understanding of timber and fencing will not only help you in conversations with customers but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated a team in the past. Be ready to discuss specific situations where you influenced team performance or improved customer satisfaction.
✨Tip Number 3
Brush up on your sales techniques and be prepared to discuss how you can exceed sales goals. Think about strategies you've used before to drive sales and how you can apply them at Lawsons.
✨Tip Number 4
Understand the importance of health and safety in a branch environment. Be ready to talk about how you would ensure compliance with company policies and promote a safe working atmosphere for your team.
We think you need these skills to ace Branch Supervisor - Edmonton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the building materials sector, particularly any roles that involved sales and team leadership. Use specific examples to demonstrate your skills in motivating teams and achieving sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Branch Supervisor role at Lawsons. Mention your understanding of their business and how your background aligns with their needs, especially your knowledge of timber and builders' merchants.
Highlight Key Skills: Emphasise essential skills such as communication, time management, and numerical abilities in your application. Provide concrete examples of how you've successfully led teams and managed operations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Lawsons (Whetstone) Ltd
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the building materials industry, particularly timber and fencing. Be prepared to discuss trends, challenges, and how your experience aligns with the role.
✨Highlight Leadership Experience
As a Branch Supervisor, you'll need to lead a team effectively. Share specific examples of how you've motivated and supported teams in the past, and be ready to discuss your leadership style.
✨Prepare for Customer Engagement Scenarios
Since customer satisfaction is key, think of examples where you've successfully engaged with customers or resolved issues. This will show your ability to enhance customer experiences.
✨Demonstrate Strong Communication Skills
Effective communication is crucial for this role. Practice articulating your thoughts clearly and confidently, both in terms of your past experiences and how you would communicate branch performance to your team.
