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- Tasks: Support the Homes and Wellbeing department with various administrative tasks.
- Company: Join NCHA, a welcoming and inclusive employer committed to diversity.
- Benefits: Enjoy hybrid working options and a supportive team environment.
- Why this job: Perfect for those who thrive on challenges and want to make a difference.
- Qualifications: Experience in administration, strong IT skills, and good numeracy and literacy required.
- Other info: Complete a work-related test as part of the recruitment process.
The predicted salary is between 28800 - 43200 £ per year.
Do you have experience in an administrative role and strong IT skills? Are you a team player with experience dealing with customers? Our Housing Administrator role may be the role for you. We are looking for a motivated, enthusiastic Housing Administrator to join our Business Support Team in supporting the work of our Homes and Wellbeing department. The Role Working as part of a small team, you will deliver comprehensive administrative support to a large department. You will be committed to providing a high-quality service, maintaining a positive approach to your work and enjoy a challenge. This role involves working closely with internal and external colleagues to achieve and maintain high standards. Your main duties include but are not limited to: * Maintaining two inboxes * Placing orders for Homes & Wellbeing * Dealing with a variety of enquiries regarding utility bills * Coding invoices for authorisation * Maintaining and applying for TV licences, Health & Safety returns, Housing Benefit letters, and more What we are looking for Our ideal candidate has experience in an administrative role, strong IT skills, and a good level of numeracy and literacy skills. We are looking for a candidate who is a team player and can work well within a small team; a self-motivated, adaptable person who is committed to providing a high quality, professional service. This could be the perfect role for you if you’re someone who: * Has the ability to work well under pressure and can successfully manage and prioritise a varied workload * Enjoys a challenge and embraces change * Enjoy working with numbers – a lot of the work is financial administration * Takes pride and ownership of their work, ensuring it is of a high standard * Wants to get stuck in and work closely within a great team of colleagues Please note you will be required to complete a work-related test as part of this recruitment process. Working Hours Monday to Friday, 9.00am – 5.00pm. Hybrid working is available for this position, with 3 days per week working from the office and 2 days per week working from home (once fully trained). Our Head Office is based in Clifton. We look forward to receiving your application! NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women, as they are currently under-represented within our workforce
Locations
Housing Administrator employer: Nottingham Community Housing Association Ltd
Contact Detail:
Nottingham Community Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Administrator
✨Tip Number 1
Familiarise yourself with the specific software and tools commonly used in housing administration. This could include property management systems or financial software, as having hands-on experience can set you apart during the interview.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've successfully handled enquiries or resolved issues in previous roles. This will show that you can maintain a high-quality service, which is crucial for this position.
✨Tip Number 3
Highlight your ability to work under pressure by sharing specific instances where you managed multiple tasks effectively. This will reassure us that you can handle the varied workload expected in the role.
✨Tip Number 4
Prepare for the work-related test by reviewing common administrative tasks and financial processes relevant to housing administration. Practising these skills beforehand will help you feel more confident and perform better during the assessment.
We think you need these skills to ace Housing Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and strong IT skills. Use specific examples that demonstrate your ability to manage workloads, deal with customer enquiries, and work as part of a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Housing Administrator role. Mention how your skills align with the job requirements, particularly your experience in financial administration and your commitment to high-quality service.
Showcase Relevant Skills: Emphasise your numeracy and literacy skills in both your CV and cover letter. Provide examples of how you've successfully managed financial tasks or dealt with various enquiries in previous roles.
Prepare for the Work-Related Test: Since a work-related test is part of the recruitment process, review common administrative tasks and scenarios you might encounter. Practising these will help you feel more confident and prepared.
How to prepare for a job interview at Nottingham Community Housing Association Ltd
✨Showcase Your Administrative Experience
Be prepared to discuss your previous administrative roles in detail. Highlight specific tasks you've handled that relate to the responsibilities of a Housing Administrator, such as managing inboxes or dealing with customer enquiries.
✨Demonstrate IT Proficiency
Since strong IT skills are essential for this role, be ready to talk about the software and tools you are familiar with. Mention any experience with financial administration software or databases that could be relevant.
✨Emphasise Teamwork and Adaptability
This position requires a team player who can adapt to changing situations. Share examples of how you've successfully collaborated with colleagues in the past and how you handle challenges in a team setting.
✨Prepare for the Work-Related Test
As part of the recruitment process, you'll need to complete a work-related test. Familiarise yourself with common tasks associated with the role, such as coding invoices or maintaining records, so you can perform confidently during the assessment.
