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- Tasks: Lead restoration projects and manage customer satisfaction while overseeing production crews.
- Company: Join SERVPRO Team Holland, a leader in restoration services with a focus on customer care.
- Benefits: Enjoy competitive pay, flexible schedules, health insurance, and paid training opportunities.
- Why this job: Make a real impact daily while advancing your career in a supportive environment.
- Qualifications: Experience in restoration, high school diploma/GED, and valid driver's license required.
- Other info: Opportunities for travel and continuous learning in a dynamic work setting.
Benefits:
- 401(k)
- Company car
- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
NOW HIRING IN HOWARD COUNTY, WASHINGTON COUNTY, CARROLL COUNTY, AND BALTIMORE
Join SERVPRO Team Holland as our newest Restoration Project Manager in Westminster, MD!
Compensation:
- Competitive salary of $18.00 – $26.00/hr based on experience, with team bonus eligibility.
Benefits:
- Sick, vacation, and holiday pay (PTO)
- 401(k)
- Health, dental, & vision insurance plans
- Critical illness & accident plans
- Life insurance
Other Perks:
- Paid training
- Career progression
- Internal promotional opportunities
- Uniforms provided
- Equipment and tools provided
- And more!
Are you an experienced restoration professional with a passion for customer satisfaction? Are you looking for an actual CAREER path with plenty of promotional opportunities? We\’re seeking qualified and experienced Crew Chiefs to lead projects and our dedicated production crews. This pivotal role emphasizes customer service, revenue growth, and staff development. As a valued SERVPRO franchise employee, you\’ll enjoy competitive pay and opportunities for continuous learning and growth.
Key Responsibilities:
- Manage the overall customer experience, ensuring satisfaction and tracking reviews
- Provide prompt responses to potential customers, demonstrating priority and professionalism
- Coordinate crews and resources for active projects, overseeing project scopes and estimates
- Maintain clear communication with clients, teammates, vendors, and insurance representatives
- Oversee production expenses, including equipment, vehicles, and material assets
- Ensure adherence to safety guidelines and risk management practices
- Participate in the recruitment, hiring, and training of production teammates
Requirements:
- Ability to work a 24/7/365 job
- Previous experience in cleaning/restoration
- High school diploma/GED
- IICRC certifications; Xactimate experience is a PLUS!
- Valid driver\’s license
- Ability to lift 50-100 pounds regularly
- Comfort working in various environments (e.g., crawl spaces, attics)
- Travel flexibility, including local and out-of-state trips when necessary
- Successful completion of a background check
In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage Like it never even
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Experienced Restoration Project Manager in Carroll County employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Restoration Project Manager in Carroll County
✨Tip Number 1
Familiarize yourself with the specific restoration techniques and equipment used in the industry. This knowledge will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of SERVPRO to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous project management experiences in detail, especially those that highlight your customer service skills and ability to lead a team effectively.
✨Tip Number 4
Be ready to showcase your flexibility and willingness to work in various environments. Highlight any past experiences where you successfully adapted to challenging conditions.
We think you need these skills to ace Experienced Restoration Project Manager in Carroll County
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Restoration Project Manager position. Understand the key responsibilities and requirements, and think about how your experience aligns with them.
Tailor Your Resume: Customize your resume to highlight relevant experience in restoration and project management. Use specific examples that demonstrate your ability to manage customer satisfaction and lead teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your experience in the restoration industry. Mention any relevant certifications and how they make you a strong candidate for the role.
Highlight Your Skills: In your application, emphasize skills that are crucial for the role, such as communication, leadership, and project management. Make sure to mention your flexibility and willingness to work in various environments.
How to prepare for a job interview at ZipRecruiter
✨Show Your Passion for Customer Satisfaction
Make sure to express your commitment to customer service during the interview. Share specific examples of how you've gone above and beyond to ensure client satisfaction in your previous roles.
✨Demonstrate Your Project Management Skills
Be prepared to discuss your experience managing restoration projects. Highlight your ability to coordinate teams, manage resources, and oversee project scopes effectively.
✨Highlight Your Technical Knowledge
If you have IICRC certifications or experience with Xactimate, make sure to mention these qualifications. They are valuable assets that can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life situations. Think of scenarios where you had to handle difficult clients or unexpected challenges on a job site, and be ready to explain how you managed them.
