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For Companies At a Glance
- Tasks: Support elderly individuals by managing care technology and resolving issues.
- Company: Join an award-winning team dedicated to helping vulnerable people live independently.
- Benefits: Enjoy remote work, full training, and paid overtime for weekend shifts.
- Why this job: Make a real impact in people's lives while working in a caring and innovative environment.
- Qualifications: Strong communication skills, Excel and Salesforce experience, and a proactive attitude required.
- Other info: DBS check needed; training on safeguarding provided.
The predicted salary is between 28800 - 48000 £ per year.
Customer Service Administrator
Job Title : Customer Service Admin
Location : St. Pauls
Remuneration : £13 per hour
Contract Details : Temporary, Full Time
Duration: Expected at least a Month, Starting this Wednesday the 18th September
If you are a highly motivated and detail-oriented individual with a passion for customer service and administration, our client\’s Schools and Family Department has a temporary opportunity for you. As a Customer Service Admin, you will play a crucial role in supporting the department\’s administrative needs.
Responsibilities :
Experience/skill set required :
In this role, you will be responsible for managing bookings for school trips and events. You will also assist in rebooking and rearranging trips, ensuring effective communication with schools even in potentially hostile situations.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the care technology and devices that you will be supporting. Understanding how these tools work will not only help you in your role but also impress us during the interview.
✨Tip Number 2
Brush up on your Salesforce skills, as you'll need to keep accurate records. Consider taking a quick online course or tutorial to ensure you're comfortable navigating the platform.
✨Tip Number 3
Prepare examples of how you've successfully communicated with customers in the past. We value excellent communication skills, so having specific instances ready will showcase your abilities.
✨Tip Number 4
Research our company values and mission. Being able to articulate why you want to join our team and how you align with our goals will set you apart from other candidates.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer Service Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your communication skills, experience with Excel and Salesforce, and your ability to work independently. Provide specific examples from your past roles that demonstrate these skills in action.
Show Your Passion: Express your enthusiasm for helping others, especially vulnerable individuals. Share any relevant experiences or motivations that showcase your commitment to making a difference in people's lives.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adecco
✨Show Your Passion for Helping Others
Since the role involves supporting elderly and vulnerable individuals, it's crucial to express your genuine passion for helping others during the interview. Share personal experiences or motivations that drive you to make a difference in people's lives.
✨Demonstrate Your Technical Skills
As a Customer Service Administrator, you'll be working with care technology and software like Salesforce. Be prepared to discuss your experience with these tools and provide examples of how you've used them effectively in previous roles.
✨Highlight Your Organisational Skills
This position requires strong organisational abilities, especially when managing stock and booking tech visits. Prepare to discuss specific strategies or systems you use to stay organised and ensure tasks are completed efficiently.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you successfully resolved issues or improved service delivery.
