Head of Portfolio: Digital

Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.

ABOUT US: We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024. We aim to create one of the UK’s most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive.

ROLE PURPOSE: We are seeking an experienced and strategic Head of Digital Portfolio Delivery to plan, drive and deliver a dynamic and high impact portfolio of digital initiatives aimed at enhancing our customer experience and digital capabilities through better use of CRM capabilities, personalisation, new features and ways to play on the web/app and more seamless integration of the retail and digital experience. This role is about bridging the gap between strategy and execution.

ROLE RESPONSIBILITIES:

• Portfolio Management: Lead and oversee a portfolio of digital initiatives, ensuring that all projects align with business goals and deliver measurable value over the short, medium and long term. Ensure that digital initiatives operate through the appropriate governance and delivery lifecycle processes. Balance resources, timelines, budget and risk across the portfolio.
• Portfolio Delivery: Ensure that digital portfolio projects are successfully delivered end-to-end from initiation and planning through to execution and benefits realisation, on time, within scope and on budget.
• Stakeholder management: Act as the co-ordination point and key point of contact for key stakeholders including Function/Sub-function heads, product owners/managers, marketing, technology teams, digital teams and vendors.

KEY MEASURES OF SUCCESS:

• High percentage of projects/initiatives within the portfolio are completed as planned, without significant delays or cost overruns.
• There is clear and measurable traceability from portfolio delivery into benefits realisation.
• Risks, issues and dependencies across the portfolio are proactively identified and managed.

KEY SKILLS AND EXPERIENCE:

• 8+ years of managing digital portfolios and delivering complex digital initiatives.
• Strong programme/portfolio management skills, with a proven track record of delivering digital projects on time and within budget.
• A solid understanding of digital technologies, platforms and tools including CRM systems.
• Ability to lead, inspire and organise cross-functional teams.
• Outstanding problem-solving skills, with the ability to innovate to find ways to resolve problems.
• Strong analytical skills, with the ability to leverage data to drive decisions.
• A great communicator who is able to articulate complex concepts to both technical and non-technical stakeholders.

Benefits: 26 days paid leave (plus bank holidays), Annual bonus scheme, Life Insurance, Pension, Single Private Health Cover, Wellness Allowance, Income Protection, Enhanced parental leave, Eye Care, Dental and Cycle To Work schemes.