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- Tasks: Lead end-to-end operations and fulfilment in a fast-paced retail environment.
- Company: Join a dynamic omni-channel retail business based in Harrogate.
- Benefits: Be part of a high-performing team with opportunities for growth and innovation.
- Why this job: Make a real impact on customer satisfaction and operational excellence.
- Qualifications: Experience in logistics or supply chain, with strong analytical and communication skills.
- Other info: This role is perfect for those ready to drive change and advance their careers.
The predicted salary is between 36000 - 60000 £ per year.
POST recruitment are recruiting an Operations and Fulfilment Manager for an Omni Channel retail business in Harrogate
Join a dynamic and fast-paced environment where you’ll take ownership of the end-to-end operations and fulfilment process. This hands-on role puts you at the heart of the UK operations and global logistics, ensuring that our products are delivered seamlessly to customers and distributors worldwide.
As a key player in a small but high-performing team, you’ll drive operational excellence across supply chain management, inventory control, and order fulfilment, with a focus on delivering exceptional results. Your efforts will directly impact customer satisfaction, efficiency, and growth.
What You’ll Do:
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Own the Supply Chain: Manage relationships with overseas vendors, ensuring timely orders and on-schedule deliveries to keep our pipeline moving.
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Streamline International Logistics: Collaborate with freight providers to deliver goods quickly and cost-effectively to a global audience.
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Oversee Order Fulfilment: Lead the UK B2B and B2C fulfilment processes, working closely with 3PL partners to ensure every order is accurate and delivered on time.
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Control Inventory: Implement smart inventory management processes, aligning stock with customer demand and minimising waste.
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Leverage Data: Track key metrics like costs, accuracy, and productivity. Turn insights into actionable strategies to enhance efficiency and performance.
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Think Strategically: Help shape and execute strategies to optimise operations and elevate customer satisfaction.
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Manage Budgets: Contribute to budget planning and monitor financial aspects of supply chain and fulfilment operations.
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Solve Problems: Tackle escalated issues, identify process bottlenecks, and develop innovative solutions that drive results.
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Experience: Logistics, supply chain, or operations, ideally within a 3PL or international business setting.
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Results-Driven: A track record of delivering projects on time, within budget, and to a high standard.
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Analytical Mindset: Strong data skills with the ability to turn numbers into impactful insights.
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Tech-Savvy: Proficiency with relevant software tools and systems.
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Strong Communicator: Excellent interpersonal skills to build relationships with teams, partners, and stakeholders.
This is more than a job; it’s an opportunity to be a game-changer in a growing business. You’ll play a pivotal role in driving operational success, working with a small team of passionate individuals who value innovation, collaboration, and excellence. If you’re ready to roll up your sleeves, make an impact, and advance your career in a global business, we want to hear from you!
Operations and Fulfilment Manager employer: The Post
Contact Detail:
The Post Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Fulfilment Manager
✨Tip Number 1
Familiarize yourself with the latest trends in supply chain management and logistics. Understanding current best practices will not only help you in interviews but also show that you're proactive and knowledgeable about the industry.
✨Tip Number 2
Network with professionals in the operations and fulfilment space. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities within their organizations.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operational processes in previous roles. Highlighting your results-driven mindset with concrete metrics will demonstrate your capability to drive efficiency and performance.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data to inform decisions in past positions. This will align well with the role's focus on leveraging data for operational excellence.
We think you need these skills to ace Operations and Fulfilment Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, supply chain, and operations. Use specific examples that demonstrate your ability to manage relationships with vendors and oversee order fulfilment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and how your skills align with the company's needs. Mention your analytical mindset and problem-solving abilities, as these are crucial for the role.
Showcase Your Data Skills: Emphasize your proficiency with data analysis tools and how you've used data to drive efficiency in past roles. Provide concrete examples of metrics you've tracked and improvements you've implemented.
Prepare for Interviews: Anticipate questions related to supply chain management and operational challenges. Be ready to discuss specific strategies you've employed to enhance customer satisfaction and streamline processes.
How to prepare for a job interview at The Post
✨Showcase Your Operational Expertise
Be prepared to discuss your previous experience in logistics and supply chain management. Highlight specific examples where you successfully managed vendor relationships or streamlined processes, as this will demonstrate your capability to own the supply chain effectively.
✨Demonstrate Analytical Skills
Since the role requires leveraging data to enhance efficiency, come equipped with examples of how you've used data to drive decisions in past roles. Discuss key metrics you've tracked and how those insights led to improved operational performance.
✨Communicate Your Problem-Solving Approach
Prepare to share instances where you've tackled escalated issues or identified process bottlenecks. Emphasize your innovative solutions and how they positively impacted customer satisfaction and operational success.
✨Align with Company Values
Research the company's culture and values, especially their focus on innovation and collaboration. During the interview, express how your personal values align with theirs and how you can contribute to a high-performing team environment.
