Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a large property management team while ensuring compliance and operational excellence.
- Company: KFH is London's largest independent property services group, managing over 15,000 units across the capital.
- Benefits: Enjoy access to training programs, seasonal social events, and a companywide Awards Ceremony.
- Why this job: Join a collaborative culture that values innovation and supports your career growth in a thriving environment.
- Qualifications: Experience in leading property management teams and strategic planning is essential.
- Other info: KFH promotes diversity and inclusion, making it a great place for everyone.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
At KFH we are looking for a Head of Lettings Property Management based at our Head Office in Wimbledon.
With 14,000 active tenancies across London and over 30% managed by KFH, we’re seeking someone that has experience and success in leading large property management teams and building and maintaining relationships with key clients. In this role you will regularly present to our Senior Management Team, therefore experience in creating strategies for development and the ability to respond quickly and strategically to changes in legislation is key. At KFH we are continuously looking for opportunities to improve, and are looking for a Head of department to bring new inspirational thinking whilst embracing our legacy.
You will report into our Group Director of Property Management.
Responsibilities of a Head of Lettings Property Management include:
- Setting and reviewing targets whilst motivating and inspiring the team
- Overseeing the onboarding of acquired businesses’ people and portfolios into existing operation
- Regularly review operational statistics and data to identify trends and needs
- Collaborate with the senior management team to agree and deliver operational strategies, ensuring the decisions and procedures are upheld.
- Ensure our managed portfolio is compliant to relevant legislation and KFH covenants in Terms of Business and Tenancy Agreements are adhered to.
- Set and maintain high departmental standards
- Directly manage an Operational Management team, who will communicate and implement directions across the department
- Handle escalated complaints working with The Property Ombudsmen where necessary
- Collaborate with the HR, Talent Acquisition and Talent Development teams to help ensure your team are well-supported and continuously developing their skills
KFH are committed to creating an environment in which our property management team can thrive. All team members play a key part in our client retention plans by working with landlords and contractors with a focus on long term relationship building.
Through KFH’s dedicated Talent Development team you will have access to a range of in person and online training programmes that will support you in your role and in your longer-term career development.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
KFH. People. We get it.
\\n#J-18808-Ljbffr
Head of Lettings Property Management employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Lettings Property Management
✨Tip Number 1
Familiarize yourself with the latest property management legislation and trends in London. This knowledge will not only help you in interviews but also demonstrate your proactive approach to staying updated in a fast-paced industry.
✨Tip Number 2
Network with professionals in the property management sector, especially those who have experience in leading teams. Building relationships can provide you with insights and potentially valuable referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss your previous experiences in managing large teams and how you've successfully implemented strategies for improvement. Be ready to share specific examples that highlight your leadership skills and ability to drive results.
✨Tip Number 4
Showcase your understanding of KFH's values and commitment to exceptional customer service. During interviews, emphasize how your personal values align with theirs and how you can contribute to their mission of client retention and relationship building.
We think you need these skills to ace Head of Lettings Property Management
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of Lettings Property Management position. Understand the key responsibilities and required skills, especially around leading teams and managing client relationships.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in property management, particularly any leadership roles. Provide specific examples of how you've successfully managed teams and built client relationships.
Showcase Strategic Thinking: Demonstrate your ability to create and implement strategies in your application. Mention any past experiences where you had to respond to changes in legislation or market conditions effectively.
Personalize Your Application: Tailor your cover letter to reflect KFH's values and mission. Mention how your personal approach aligns with their commitment to exceptional service and collaboration within teams.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Showcase Your Leadership Experience
Be prepared to discuss your previous experience in leading large property management teams. Highlight specific examples where you motivated and inspired your team to achieve targets, as this is crucial for the Head of Lettings Property Management role.
✨Demonstrate Strategic Thinking
Since you'll be presenting to the Senior Management Team, practice articulating your strategies for development clearly. Be ready to discuss how you've successfully responded to changes in legislation in the past and how you plan to do so in the future.
✨Emphasize Relationship Building Skills
KFH values long-term relationships with clients and contractors. Prepare examples of how you've built and maintained these relationships in your previous roles, showcasing your ability to collaborate effectively.
✨Prepare for Operational Discussions
Familiarize yourself with operational statistics and data analysis. Be ready to discuss how you would review these metrics to identify trends and needs within the property management sector, as this will be a key responsibility in the role.
