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- Tasks: Lead a vibrant pub team, ensuring customers have an unforgettable experience.
- Company: Join Greene King, a community-focused pub chain that brings people together.
- Benefits: Enjoy competitive pay, discounts, and access to mental health support.
- Why this job: Be part of a welcoming culture where your leadership can shine and make a difference.
- Qualifications: Strong communication skills and previous management experience in hospitality or retail preferred.
- Other info: Opportunities for career growth and training available.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Job Description
As General Manager, you\\\’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you\\\’ll lead by example make sure our customers, and teams, have a great time.
QualificationsWhat you\\\’ll do as a General Manager…
- Work with your business development manager and management team to grow pub sales.
- Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
- You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
- Be a champion of brand standards & ensure customer & team safety at all times.
- Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.
What you\\\’ll bring…
- Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
- You\’re great with people, and as a result, have great communication and leadership skills.
- You\’ll be business savvy, with a keen eye for P&L control.
- You\’ll embrace individuality and care for others, your pub and the environment.
- Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
- You\’re keen to learn and happiest when you succeed at something new.
Additional Information
We\\\’re all about rewarding our team\\\’s hard work, that\\\’s why…
You\\\’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\\\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
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General Manager employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network within the hospitality industry, especially with those who have experience in managing pubs. Attend local events or join online forums where you can connect with current or former General Managers to gain insights and advice.
✨Tip Number 2
Familiarise yourself with Greene King's brand values and community initiatives. Understanding their mission will help you align your leadership style with their expectations and demonstrate your commitment during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in previous roles. Highlight your ability to develop staff and improve customer experiences, as these are key aspects of the General Manager role.
✨Tip Number 4
Stay updated on industry trends and challenges, particularly in the pub sector. Being knowledgeable about current issues will show your passion for the role and your readiness to tackle any challenges that may arise.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the General Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality or management roles. Highlight specific achievements that demonstrate your leadership skills and ability to drive sales.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the hospitality industry. Use specific examples from your past experiences to illustrate how you can contribute to the success of Greene King pubs.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a General Manager.
How to prepare for a job interview at Greene King
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your leadership abilities. Share specific examples of how you've successfully led teams in the past, focusing on your communication and motivational skills.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the pub industry, such as P&L control. Be prepared to discuss how you would use these metrics to drive sales and improve customer experiences.
✨Emphasise Customer Experience
Highlight your commitment to creating a welcoming atmosphere for customers. Discuss any previous initiatives you've implemented that enhanced customer satisfaction and loyalty in your past roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges a General Manager might face and prepare thoughtful responses that showcase your ability to handle difficult situations effectively.
