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- Tasks: Lead daily operations and ensure exceptional customer experiences at our new coffee shop.
- Company: Join Notes Coffee Roasters & Bar, a fun-loving family with 13 locations in London.
- Benefits: Enjoy a supportive work environment, company events, health benefits, and employee discounts.
- Why this job: Be part of an exciting new opening, inspire a team, and share your passion for coffee and cocktails.
- Qualifications: Experience in hospitality management, excellent communication skills, and a love for great service are essential.
- Other info: Training provided in London with travel costs covered; salary ranges from £30-£35k plus service charge.
The predicted salary is between 30000 - 35000 £ per year.
Notes Coffee is coming to Reading!
Notes Coffee Roasters & Bar is a collection of coffee shops and bars serving Notes speciality coffee, craft beers, well-chosen wines, and classic cocktails with 13 locations across London.
Company Description
We love our customers, and our teams are fun-loving families!
Job Description
We’re looking for a passionate General Manager to lead the team at our exciting new location next to Reading Station. The opening is set for mid-April, with the role starting in early March for training.
If you thrive delivering exceptional customer experiences, love great coffee, wine, cocktails, and craft beer, and enjoy leading by example, we’d love to hear from you!
As the General Manager, you will be responsible for overseeing all aspects of the day-to-day operations. You will play a key role in ensuring the shop runs smoothly, delivering outstanding customer experiences, and driving profitability. Your leadership will inspire the team to create a welcoming environment, maintain high standards of quality, and build strong relationships with customers.
Qualifications
- Proven experience as a General Manager or in a senior management role within the hospitality or food & beverage industry
- Excellent communication, organisational, and problem-solving skills
- A passion for coffee and delivering exceptional customer service
Training will be delivered on site in one of our London branches throughout March – travel costs will be paid.
Additional Information
- A supportive and inclusive work environment.
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health benefits including free GP appointments
- Remuneration – £30-£35k depending on experience + service charge
Sounds interesting? Please click APPLY for immediate consideration.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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General Manager employer: Notes Coffee
Contact Detail:
Notes Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with Notes Coffee's brand and values. Understanding their commitment to exceptional customer experiences and quality products will help you align your leadership style with their expectations.
✨Tip Number 2
Network within the hospitality industry, especially in the Reading area. Connecting with local professionals can provide insights into the market and may even lead to recommendations for your application.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail. Be ready to share specific examples of how you've successfully led teams, improved customer satisfaction, and driven profitability in past roles.
✨Tip Number 4
Show your passion for coffee and the hospitality industry during any interactions. Whether it's through conversations or social media, expressing your enthusiasm can set you apart from other candidates.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Get to know Notes Coffee Roasters & Bar and their values. Highlight your passion for coffee and customer service in your application to show that you align with their fun-loving family culture.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or food & beverage management. Emphasize your leadership skills and any relevant achievements that demonstrate your ability to deliver exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, focus on your communication, organizational, and problem-solving skills. Provide examples of how these skills have helped you in past positions, especially in managing day-to-day operations.
How to prepare for a job interview at Notes Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the beverage industry during the interview. Share any personal experiences or stories that highlight your enthusiasm for delivering exceptional customer experiences.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Discuss your approach to inspiring and motivating staff, as well as how you handle challenges and maintain high standards.
✨Highlight Customer Service Excellence
Be ready to discuss specific instances where you went above and beyond to ensure customer satisfaction. This will show that you understand the importance of creating a welcoming environment and building strong relationships with customers.
✨Understand the Business Operations
Familiarize yourself with the day-to-day operations of a coffee shop or bar. Be prepared to talk about how you would manage profitability, quality control, and team dynamics to ensure smooth operations.
