Modern Workplace Engineer 269593

• Work location: Nottingham or Sheffield, hybrid: 1 office day per week. The current team collaboration day is Wednesday.
• Salary: Up to £45,000

Must be eligible for SC Clearance (Must have been a UK resident for the last 5 years).

Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high-performing people who enjoy and thrive on thinking outside the box.

Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and skills as we see Littlefish grow.

So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people – we would love to hear from you.

The role and what you’ll be getting up to on a day-to-day basis:

Are you a passionate and high-performing individual who thrives on thinking outside the box? Do you have a background in managing and supporting modern workplace technologies? If so, Littlefish is looking for you to join our team as a Modern Workplace Engineer!

About the Role:

As a Modern Workplace Engineer at Littlefish, you will be aligned with one or more of our key clients, providing support for Office 365, SharePoint, Power Platform, Teams, Purview, and Azure AD. This role focuses on managing the controls that govern and protect these environments rather than actual development skills. Clear, evidence-based thinking will be critical in investigating and resolving incidents.

Key Responsibilities:

• Technical Expertise: Serve as the escalation point for technical queries related to M365 and Power Platform, acting as a subject matter expert for Microsoft M365 Management (DLP, IRM, Guardrails).
• Maintenance and Best Practices: Maintain client M365 environments in accordance with Microsoft best practices, ensuring optimal performance and security.
• Incident Management: Participate in end-user major incidents as a technical specialist, identifying automation opportunities and deploying automation solutions.
• Project Involvement: Complete specific technical projects or onboarding of new customers, ensuring seamless transitions and integrations.
• Ticket Resolution: Resolve tickets efficiently, ensuring SLA and KPI compliance.
• Capability Development: Provide input into our M365 Management roadmaps, contributing to the continuous improvement of our services.

The ideal candidate will have:

• Microsoft 365 Certified: Administrator Expert.
• M365 management and AD administration experience.
• Scripting skills, specifically PowerShell.
• Proficiency in managing M365 and associated products (Office 365, SharePoint, Power Platform, Teams, Purview, and Azure AD).
• Experience leveraging new Microsoft technologies released as part of their roadmap.
• Experience working in an MSP or enterprise environment.
• Application packaging, testing, and deployment.
• Windows OS application patch management.
• 3rd line management of EUC estates.

What can we offer you?

• Through our one-of-a-kind training programme, the Littlefish Academy, you can increase your earnings by £4,500.
• Referral bonus scheme of £1000 when you successfully refer a friend.
• Access to our LinkedIn Learning platform, with over 16,000 expert-led online tutorials to enhance and achieve your personal and professional goals.
• Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors, and cash back against a range of general healthcare.
• Casual dress policy.
• Company Pension Scheme.
• Company social events.
• 25 days annual leave plus public/bank holidays.
• Purchase and sale of annual leave scheme.

Life at Littlefish:

Our company values shape who we are as a business, what we stand for, and how we work. Hiring people with our values at heart is very important as we see Littlefish grow.

I am High Performing: I like to raise the bar; we look at creating opportunities to increase quality and improve efficiency; we strive for service excellence.

I am Passionate: We build team success and celebrate them together; I am enthusiastic and energetic; I care about the people I work with, and we support one another.

I Have a Can-Do Attitude: I am not afraid to step outside my comfort zone; we are not afraid to challenge the status quo; we get stuff done!

So, if you feel like you can make a tangible difference, apply today, and join us on this journey.

Here at Littlefish, we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone, irrespective of who they are or their background, can feel equal and supported.

We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.

Part of our application process includes a set of ED&I (Equality, diversity, and inclusion) questions. Please note, each question has an option of ‘prefer not to say’.

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