Affiliate Student Experience Coordinator

Affiliate Student Experience Coordinator

Study Abroad and International Student Support (SA/ISS) sits within Student Support and Wellbeing Services (SSWS). The Study Abroad service is responsible for the delivery of a programme of opportunities for students to gain global experience as part of their UCL studies. The team works to promote global student mobility across the institution, providing a range of services for students considering, preparing for, or undertaking an international placement. They also manage UCL’s exchange partnerships. International Student Support (ISS) is a dedicated support service for full-degree international students, providing specialist support and advice for all non-UK students for the duration of their studies. ISS sits alongside the Study Abroad Team, complementing the work of this team, which supports outbound students, by offering inbound mobility support. The Affiliate Student Experience Coordinator would sit alongside Study Abroad and International Student Support, providing dedicated support to inbound study abroad students, whether fee-paying or exchange. These students are known as ‘affiliate’ students.

About the role

As Affiliate Student Experience Coordinator for the UCL Study Abroad Team, you will be developing expertise and an overview of affiliate processes, policies and issues to deliver a central coordination and communication role in support of affiliate students. You will support multiple affiliate projects, including process improvement workstreams. You will support key stakeholder networks across faculties and departments, including the network of Affiliate Tutors and Administrators. You will support the Affiliate Student Experience Manager in scoping out a standalone affiliate programme with dedicated affiliate modules, working across faculties, departments and central services. The affiliate student experience is an area that UCL is committed to improving, and there are likely to be new objectives arising that the postholder will be asked to develop and implement.

About you

The successful candidate will have experience working with inbound Study Abroad or Exchange students and coordinating inbound processes for central teams of academic departments within a university setting. They will have experience of working to multiple deadlines and working collaboratively with a variety of stakeholders. They will have an interest in students’ wellbeing and success and a commitment to supporting these. They will be highly collaborative and able to work with colleagues in a wide variety of contexts and be flexible and adaptable in responding to unexpected demands or changing circumstances.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits:

• 41 Days holiday (including 27 days annual leave, 8 bank holidays, and 6 closure days)
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce, including people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

You can read more about our commitment to Equality, Diversity and Inclusion here: UCL Equality, Diversity and Inclusion .

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