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- Tasks: Lead a team to create unforgettable guest experiences while driving sales growth.
- Company: Welcome Break operates 60 service areas and 31 hotels across the UK, featuring popular brands.
- Benefits: Enjoy competitive pay, bonuses, discounts, free parking, and a structured career path.
- Why this job: Join a dynamic team, develop your management skills, and make a real impact in hospitality.
- Qualifications: Experience in hotel management, strong customer service skills, and a passion for leadership.
- Other info: Must be 18+ to apply; great opportunity for career advancement.
The predicted salary is between 22800 - 34200 £ per year.
Job ID: 124821
Team: Salary – Hotels (TMSAL)
Job Type: Permanent
Welcome Break, Days Inn, Hartshead Moor Services J25/26, M62, Brighthouse, HD6 4JX
Pay up to £28,500pa plus bonus
Fantastic benefits & discounts, free parking & great career opportunities
Great head for business? Good with people? If you can stay cool under pressure, you could make it as Hotel Manager at Welcome Break.
Managing your 39 room Hotel, you’ll lead the Reception, Housekeeping & Maintenance team to deliver a memorable experience for our guests whilst driving profitable sales growth.
In return, you’ll get bespoke training and support to develop your career with the potential to progress to more senior management roles.
Make no mistake, the Hotel Manager role is demanding but if you have the right qualities and you’re up for an exciting challenge, we’ll help you reach your full potential.
A Days Inn Hotel Manager would ideally:
- Have a good track record managing a team and delivering results in a hotel Front Office / Housekeeping role.
- Be passionate about delivering exceptional customer service.
- Be strongly business-focused with a desire to succeed.
- Be an energetic people person who can inspire every member of your team.
- Be a good communicator, innovator, and problem solver.
- Have ambition to go far in their management career.
Key benefits for our Hotel Managers:
- Competitive salary plus bonus
- £10 on shift meal allowance
- 30 days’ holiday increase with service
- Contributory pension (after 3 months)
- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
- My Welcome Break discounts – savings at hundreds of retailers
- Structured career path and bespoke training
- Free on-site parking
- Generous discounts on hotel rooms for you and family members
Due to responsibilities within the Hotel Manager role, applicants will need to be 18 years of age or over.
About Welcome Break:
Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
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Hotel Manager employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Manager
✨Tip Number 1
Familiarize yourself with the specific operations of Welcome Break and their hotel brands. Understanding their unique selling points and customer service standards will help you demonstrate your alignment with their values during the interview.
✨Tip Number 2
Highlight your experience in managing teams, especially in a hotel environment. Be ready to share specific examples of how you've successfully led a team to achieve results, as this is crucial for the Hotel Manager role.
✨Tip Number 3
Showcase your passion for exceptional customer service. Prepare to discuss how you've gone above and beyond to ensure guest satisfaction in previous roles, as this is a key aspect of the position.
✨Tip Number 4
Demonstrate your business acumen by discussing strategies you've implemented to drive sales growth in past positions. This will illustrate your ability to contribute to the profitability of the hotel.
We think you need these skills to ace Hotel Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Hotel Manager position at Welcome Break. Understand the key responsibilities and required skills, such as team management, customer service, and business focus.
Tailor Your CV: Customize your CV to highlight relevant experience in hotel management, front office, and housekeeping roles. Emphasize your achievements in delivering results and managing teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to inspire a team. Mention specific examples of how you've successfully managed a team or improved guest experiences in previous roles.
Highlight Your Ambition: In your application, express your ambition to grow within the company. Discuss your career goals and how the Hotel Manager role aligns with your aspirations for advancement in management.
How to prepare for a job interview at Welcome Break
✨Show Your Leadership Skills
As a Hotel Manager, you'll be leading a team. Be prepared to share examples of how you've successfully managed teams in the past, highlighting your ability to inspire and motivate others.
✨Demonstrate Customer Service Passion
Exceptional customer service is key in this role. Prepare to discuss specific instances where you went above and beyond for guests, showcasing your commitment to delivering memorable experiences.
✨Highlight Your Business Acumen
Since the role is business-focused, be ready to talk about how you've driven sales growth in previous positions. Discuss any strategies you've implemented that led to increased profitability.
✨Prepare for Problem-Solving Scenarios
The interview may include situational questions. Think of challenges you've faced in hotel management and how you resolved them. This will demonstrate your innovative thinking and problem-solving skills.
