At a Glance
- Tasks: Support the Student Inclusion team with admin tasks and excellent customer service.
- Company: Join Bournemouth & Poole College, dedicated to transforming student lives.
- Benefits: Enjoy 27.5 days leave, free parking, and access to discount schemes.
- Why this job: Be part of a vibrant team making a real impact on student experiences.
- Qualifications: Level 2 English & Maths, admin experience, and strong Excel skills required.
- Other info: Full-time, permanent position with opportunities for growth and training.
The predicted salary is between 22745 - 25445 £ per year.
As the EHCP & SEND Administrator, you will support the business functions of the Student Inclusion team providing excellent customer service to all stakeholders accessing services within the department.
The Student Inclusion and Support is a dedicated team within the Student Experience Directorate to help support all aspects of a student’s journey while they are studying at The Bournemouth and Poole College.
The Student Inclusion and Support department comprises 3 strands of support; Student Engagement, Student Wellbeing and Learning Support.
It is such an exciting time to be joining the Student Inclusion and Support team. We are on a clear path to become an outstanding service to our students.
Responsibilities as our EHCP & SEND Administrator will include:
-
Support the EHCP pre-entry and consult process including;
-
Recording and tracking enquiries, applications and formal consults
-
Attending panel meetings and collate responses and actions
-
Assisting with the planning and organisation of Annual Review meetings including;
-
Updating the Annual Review tracker
-
Ensuring up to date copies of paperwork and information are available for staff
-
Communicating with staff, parents, students, external professionals and local authorities to arrange dates and send invitations
-
Booking accommodation for the meetings
-
Provide excellent customer service and administrations service supporting the business needs of Learning Support including;
-
Responding to enquiries in person, by phone and email
-
Updating student record systems
-
Attending College Open Events as agreed with Line Manager.
-
Engaging in The College’s appraisal process and undertake any training that may be appropriate.
-
Taking appropriate responsibility to ensure the health and safety of self and others.
-
Pursuing the achievement and integration of equal opportunities throughout all The College’s activities.
-
Level 2 English & Maths
-
Previous administration experience
-
Experience using spreadsheets and recording data
-
Competent in Microsoft Office applications particularly Excel functions
-
Excellent organisational and communication skills
We have an exciting opportunity for a EHCP & SEND Administrator to join the team on a full-time, permanent basis. In return,you will receive a competitive salary of £22,745 per annum.
At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students – we transform lives. We recognise and value our people as our most important asset in achieving each of the strategic outcomes within our College’s Strategic Plan. We believe it is through our people that an excellent student experience will be delivered, and this will have a positive impact in our local community. We value inclusion and we are committed to the promotion of equality, diversity, and inclusion, ensuring we have a diverse, skilled, and motivated workforce who are empowered and engaged. This makes our College a unique, vibrant and rewarding place to work. You will be employed through Southern Educational Professional Services Ltd; a subsidiary of the College., You will receive excellent benefits and a competitive salary:
-
27.5 days annual leave plus bank holidays, increasing to 30.5 after 5 years’ service
-
up to 4 days additional leave during the Christmas closure period
-
Free parking at all of our college sites (where spaces are available)
-
Access to Discount Schemes at multiple retailers
-
Enrolment into the NEST Pension Scheme
EHCP & SEND Administrator employer: Bournemouth and Poole College
Contact Detail:
Bournemouth and Poole College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EHCP & SEND Administrator
✨Tip Number 1
Familiarize yourself with the EHCP and SEND processes. Understanding these frameworks will not only help you in your role but also show your commitment to supporting students effectively.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since this role involves communicating with various stakeholders, demonstrating your ability to provide excellent service will set you apart.
✨Tip Number 3
Showcase your organizational skills by discussing any relevant experiences where you managed multiple tasks or events. This is crucial for planning Annual Review meetings and tracking enquiries.
✨Tip Number 4
Be prepared to discuss your experience with Microsoft Office, especially Excel. Being competent in these applications is essential for data recording and management in this role.
We think you need these skills to ace EHCP & SEND Administrator
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the EHCP & SEND Administrator position. Understand the responsibilities and required skills, such as customer service, administration, and communication.
Tailor Your CV: Customize your CV to highlight relevant experience in administration and customer service. Emphasize your organizational skills and any experience with spreadsheets or Microsoft Office applications, particularly Excel.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for supporting students and your commitment to inclusion and diversity. Mention specific experiences that demonstrate your ability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bournemouth and Poole College
✨Show Your Customer Service Skills
As an EHCP & SEND Administrator, excellent customer service is key. Be prepared to share examples of how you've successfully handled inquiries or resolved issues in previous roles. Highlight your communication skills and ability to engage with various stakeholders.
✨Demonstrate Organizational Abilities
This role requires strong organizational skills, especially when managing multiple tasks like tracking applications and organizing meetings. Discuss specific tools or methods you use to stay organized, such as spreadsheets or project management software.
✨Familiarize Yourself with Relevant Legislation
Understanding the legal framework surrounding EHCPs and SEND is crucial. Brush up on relevant policies and be ready to discuss how they impact your work. This shows your commitment to supporting students effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about past experiences where you had to coordinate with different parties or manage conflicting priorities, and be ready to explain your thought process.