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- Tasks: Drive a 7.5 tonne vehicle, deliver parcels, and provide top-notch customer service.
- Company: Join DPD UK, a leader in parcel delivery and e-commerce solutions with a focus on sustainability.
- Benefits: Enjoy perks like enhanced maternity leave, free life assurance, and discounted shopping.
- Why this job: Be the face of DPD, making a real difference for customers while growing your career.
- Qualifications: Must have a valid C1 licence, DQC, CPC, and at least 12 months driving experience.
- Other info: Work Monday to Thursday, with opportunities for overtime and career advancement.
● Contract Type: Permanent / 40 Hours Per Week ● Salary: £15.07ph
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
– Overtime paid at enhanced rates ● Location: DPD York
– Glaisdale Rd, Northminster Business Park, York, YO26 6QU ● Shift Pattern: Monday
– Thursday ● Hours of Work: 08:00am
– 18:30pm DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide.
DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK.
At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Being a collection and delivery driver for DPD, you\’ll often be the first point of contact that our customers have with us, so providing a great service when you collect or hand over a parcel is just as important as collecting or delivering the parcel on time.
You are vital to providing a service that genuinely makes a difference to our customers.
Your key responsibilities will include: ● Safely operating a 7.5 tonne vehicle in accordance with all traffic laws and company policies.
● Assisting with loading and unloading parcels at the depot at the start and end of each shift.
● Following a daily delivery and collection schedule, typically consisting of 50-60 stops around the designated area.
● Utilising the provided sack barrow/hand truck for heavier items to ensure safe handling of parcels.
● Accurately scanning and recording all parcel transactions using the company\’s electronic systems.
● Providing exceptional customer service, including clear communication and professional demeanour when interacting with clients.
● Adhering to strict time schedules to ensure timely collections and deliveries.
● Conducting daily vehicle inspections and reporting any maintenance issues promptly.
● Maintaining accurate logs of your driving hours in compliance with regulations.
● Adapting to route changes and unexpected situations, such as traffic or weather conditions.
● Ensuring the security and integrity of all parcels in your care throughout your shift.
● Collaborating with depot staff and other drivers to optimise delivery routes and processes.
● Representing DPD in a professional manner at all times, including wearing the provided uniform and maintaining a tidy appearance.
To be considered for this role, you will need a valid C1 licence, Driver Qualification Card (DQC), and Certificate of Professional Competence (CPC).
You will also need at least 12 months of experience in this or a similar role.
Essential Qualifications: To be considered for this position, candidates must possess: ● A valid 7.5T (C1) licence ● Driver Qualification Card (DQC) ● Certificate of Professional Competence (CPC) accreditation Furthermore, successful candidates will demonstrate: ● A profound understanding of the critical importance of exceptional customer service ● Unwavering commitment to meeting deadlines and adapting to changing circumstances ● Consistent display of professionalism, approachability, and a positive demeanour ● Superior multitasking abilities and adept problem-solving skills ● Physical capability to perform lifting, loading, and carrying tasks as required by the role About our Benefits We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day.
It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability.
To name but a few… ● Holiday trading ● Enhanced maternity and paternity package ● Free life assurance of 4 x salary on joining the pension scheme ● Health Kiosks visiting every location ● Vitality at Work ● Free On Site Parking ● Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping ● Milestone Days off to celebrate with your family and friends ● For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career.
DPD prides itself on recognising and developing talent alongside a desire to promote from within.
As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you Apply today REF7599G
Customer-Facing Logistics Driver (Hiring Immediately) employer: DPDgroup UK
Contact Detail:
DPDgroup UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Facing Logistics Driver (Hiring Immediately)
✨Tip Number 1
Make sure to highlight your customer service experience during the interview. Since you'll be the first point of contact for customers, demonstrating your ability to communicate clearly and professionally is crucial.
✨Tip Number 2
Familiarize yourself with the local area and potential delivery routes. Being knowledgeable about the region can help you adapt quickly to route changes and improve your efficiency.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've handled unexpected situations in previous driving roles. This will demonstrate your ability to stay calm under pressure.
✨Tip Number 4
Dress professionally for the interview and maintain a tidy appearance. As a representative of DPD, first impressions matter, and looking the part can set you apart from other candidates.
We think you need these skills to ace Customer-Facing Logistics Driver (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in driving and customer service. Include your valid C1 licence, Driver Qualification Card (DQC), and Certificate of Professional Competence (CPC) prominently.
Craft a Strong Cover Letter: Write a cover letter that emphasizes your commitment to exceptional customer service and your ability to meet deadlines. Mention specific examples from your past roles that demonstrate your professionalism and problem-solving skills.
Highlight Relevant Experience: In your application, clearly outline your previous experience as a driver or in a similar role. Detail your familiarity with operating a 7.5 tonne vehicle and any experience you have with parcel delivery services.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work with DPD and how you align with their values of sustainability and exceptional service. This can help you stand out as a passionate candidate.
How to prepare for a job interview at DPDgroup UK
✨Showcase Your Customer Service Skills
Since you'll be the first point of contact for customers, it's crucial to demonstrate your understanding of exceptional customer service. Prepare examples from your past experiences where you went above and beyond to assist a customer.
✨Highlight Your Driving Experience
Make sure to discuss your experience with operating a 7.5 tonne vehicle and any relevant qualifications like your C1 licence, DQC, and CPC. Be ready to explain how you've adhered to traffic laws and company policies in previous roles.
✨Demonstrate Adaptability
The role requires adapting to route changes and unexpected situations. Share instances where you've successfully navigated challenges, such as traffic delays or last-minute schedule changes, to show your problem-solving skills.
✨Emphasize Team Collaboration
Collaboration with depot staff and other drivers is key. Talk about your ability to work well in a team environment and how you've contributed to optimizing delivery routes or processes in your previous jobs.
