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- Tasks: Support operational and administrative tasks for services aiding adults with learning disabilities and older people.
- Company: Join a dedicated team in the health and social care sector, making a real difference.
- Benefits: Gain valuable experience, supportive management, and a chance to work in a fulfilling environment.
- Why this job: Perfect for proactive individuals who thrive on challenges and enjoy teamwork in a meaningful role.
- Qualifications: Must be organized, detail-oriented, and skilled in Microsoft Office; customer care skills are essential.
- Other info: Work between Wandsworth and Tower Hamlets, with occasional travel across London.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a Graduate or professional who is highly proactive and well-organised to support operational and administrative output. You will provide efficient and responsive administration support to services dedicated to supporting adults with learning disabilities, as well as older people with a range of support needs.
The successful candidate will be based between Wandsworth (two days) and Tower Hamlets (three days) in a given week (subject to change). The candidate will occasionally travel to other parts of London to support our other services as needed. Duties will include (but are not limited to):
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Maintaining the services in line with CQC standards including creating and updating staff files and documentation.
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Supporting with aspects of recruitment and interviewing potential candidates for the services.
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Assisting Registered Managers with administration support during and prior to CQC and Local Authority inspections.
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Completing minutes at a variety of different meetings
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Providing support to managers completing internal audits, spot checks and supporting client activities when required.
An approachable manner as well as excellent customer care skills and professionalism is essential. You must have a warm and helpful telephone manner and the ability to take detailed messages and signpost individuals to the appropriate people. The role requires an individual with excellent attention to detail as well as the ability to multi-task to complete competing deadlines. The skills to accurately input data onto databases, minute meetings and use Microsoft Word, Excel and Outlook are essential. You will enjoy working as a team as well as using your initiative and working independently.
You will receive visible and supportive management from our team and the opportunity to gain valuable experience in the health and social care and not-for-profit sector in this fulfilling and varied role. This role will suit someone with loads of gumption and enthusiasm who relishes a new challenge each day.
We welcome the opportunity to have a chat about the role so please contact Mahip Singh, Service Director on or email .uk
Service Administration Officer employer: Creative Support Ltd
Contact Detail:
Creative Support Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administration Officer
✨Tip Number 1
Familiarize yourself with the CQC standards and regulations. Understanding these guidelines will not only help you in your role but also demonstrate your commitment to maintaining high-quality service during the interview process.
✨Tip Number 2
Highlight your organizational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will show that you can handle the diverse responsibilities of the Service Administration Officer role.
✨Tip Number 3
Practice your customer care skills by engaging in role-play scenarios. Being able to showcase a warm and helpful telephone manner during your interactions will set you apart from other candidates.
✨Tip Number 4
Research the organization and its services thoroughly. Being knowledgeable about our mission and the specific needs of adults with learning disabilities and older people will help you connect with the interviewers and demonstrate your genuine interest in the role.
We think you need these skills to ace Service Administration Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Service Administration Officer. Emphasize your organizational skills, attention to detail, and any experience in administrative support or customer care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organization. Mention specific examples of how your proactive approach and ability to multi-task will benefit the team and the services provided.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Word, Excel, and Outlook. Provide examples of how you've used these tools in previous roles, especially in data entry or minute-taking.
Showcase Your Teamwork and Initiative: Demonstrate your ability to work both independently and as part of a team. Include examples from past experiences where you took the initiative or contributed positively to a team environment.
How to prepare for a job interview at Creative Support Ltd
✨Show Your Proactivity
Demonstrate your proactive nature by sharing specific examples of how you've taken initiative in previous roles. This could include streamlining processes or suggesting improvements that benefited your team.
✨Highlight Your Organizational Skills
Since the role requires excellent organizational skills, prepare to discuss how you manage multiple tasks and deadlines. Use real-life scenarios to illustrate your ability to prioritize effectively.
✨Emphasize Customer Care Skills
Given the importance of customer care in this position, be ready to talk about your experience in providing excellent service. Share instances where you handled difficult situations with a warm and helpful approach.
✨Familiarize Yourself with CQC Standards
Research the Care Quality Commission (CQC) standards relevant to the role. Being knowledgeable about these standards will show your commitment to maintaining high-quality services and your readiness to support the team.
