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For Companies At a Glance
- Tasks: Lead maintenance for a vibrant community of 139 high-spec apartments and amenities.
- Company: Join Neptune Operations, part of Galliard Homes, creating stylish living spaces in Deptford.
- Benefits: Enjoy a competitive salary, 20 days leave, and a discretionary bonus.
- Why this job: Be a key player in building community vibes while ensuring top-notch living standards.
- Qualifications: 5+ years in maintenance management; skills in plumbing, electrical, and carpentry are essential.
- Other info: Work full-time in a dynamic environment with opportunities for personal growth.
Who We Are Neptune Operations Limited, a subsidiary owned by Galliard Homes and managed by Sable Capital, are mobilising the Neptune Wharf Build-to-Rent team, responsible for 139 high specification furnished apartments, as well as a variety of carefully curated amenity spaces for residents to use.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
The Neptune Wharf development, based in Deptford, offers a total of 199 residential units split across Build-to-Rent, Open Market Sales, and affordable accommodation.
There is a further 19,000 square feet of commercial space across multiple units that will help activate the streetscape, as well as direct frontage onto 17 acres of beautiful tree-lined park.
The Position We are looking for an experienced, enthusiastic Maintenance Manager to oversee a variety of on-site maintenance functions.
Based full-time within the development in Deptford, the Maintenance Manager will be responsible for the upkeep of external and internal site areas to the highest of standards while reporting into the Building Manager.
The Maintenance Manager will be responsible for, but not limited to, the following duties: Perform daily site walks, resolve issues, and report defects and relevant maintenance issues to the Building Manager along with corrective suggestions.
Maintain cleanliness and tidiness of all communal areas.
Manage refuse collection areas and related activities.
Power wash, mow, and grit external surfaces as required.
Direct and accompany contractors around site.
Ensure all interior and exterior lights are operational and replace light bulbs as required.
Undertake small-scale repairs and redecoration tasks.
Assist new residents on move-in days, including demonstrating the operation of thermostats, appliances, and utilities.
Complete tenant maintenance requests promptly and communicate the status of requests to tenants.
Inspect vacated apartments, prepare repair worksheets, and assist in readying apartments for reletting within target deadlines.
Perform portering duties including moving furniture.
Manage key cabinet, parcel room, car park, cycle storage, and risers.
Undertake and report communal and apartment utility meter readings.
Report defects that are covered by warranty to appropriate supplier and ensure issue resolution.
Follow health and safety guidelines, participate in fire alarm tests, and report any incidents to the Building Manager.
Monitor maintenance supplies and ensure appropriate levels of supplies and parts are maintained and storage is kept tidy and organised at all times.
Play a key role in developing a community feel at Neptune Wharf by building relationships with residents, colleagues, and suppliers.
The Person The Maintenance Manager will be able to meet the following criteria: Essential: Previous experience in a similar role, with a minimum of five years working as a Maintenance Manager or similar, preferably gained in a 150 apartment scheme in either the residential, student accommodation, healthcare, or hospitality sector.
General knowledge of all aspects of maintenance repair and service including plumbing, electrical, appliance repair, HVAC, and carpentry.
Strong redecoration skills that are sufficient to turn around vacated apartments ready for re-letting.
Good written and verbal communication skills coupled with strong interpersonal skills.
Strong work ethic, confident, resilient, and proven ability to work under pressure and meet tight deadlines.
Ability to undertake assigned training as scheduled that are relevant to this role.
Genuine passion for delivering high levels of customer service.
Ability to use Microsoft Office applications such as Excel, Word, and Outlook.
Willingness to respond to emergencies outside normal working hours.
Smart and presentable appearance.
Desirable: Previous experience using a maintenance request management software (training will be provided as required).
The Employment Details Basic salary of £35k
– £40k.
20 days annual leave plus bank holidays.
Discretionary bonus.
40 hours per week.
Your full application and any accompanying documentation to support your application will be shared with and stored by Galliard Homes Ltd, and its subsidiary Neptune Operations Ltd upon application.
Sable Operations Ltd, a third-party entity, will be given access to your application and any accompanying documentation to review for suitability and may contact you regarding your application.
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Maintenance Manager employer: Galliard Homes Ltd
Contact Detail:
Galliard Homes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager
✨Tip Number 1
Familiarize yourself with the Neptune Wharf development and its unique features. Understanding the specific amenities and community aspects will help you demonstrate your enthusiasm for the role during the interview.
✨Tip Number 2
Highlight your experience in managing maintenance functions in similar residential settings. Be prepared to discuss specific challenges you've faced and how you resolved them, as this will showcase your problem-solving skills.
✨Tip Number 3
Emphasize your customer service skills and ability to build relationships with residents. Share examples of how you've successfully engaged with tenants in previous roles to create a positive living environment.
✨Tip Number 4
Be ready to discuss your knowledge of maintenance software and tools. Even if you haven't used specific systems before, showing a willingness to learn and adapt will be beneficial.
We think you need these skills to ace Maintenance Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Maintenance Manager position. Make sure you understand the responsibilities and requirements, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in maintenance management or similar roles. Be specific about your achievements and how they relate to the responsibilities listed in the job description.
Showcase Your Skills: Make sure to highlight your skills in maintenance repair, customer service, and communication. Provide examples of how you've successfully managed maintenance tasks and built relationships with residents or colleagues in the past.
Tailor Your Application: Customize your cover letter to reflect your passion for delivering high levels of customer service and your ability to work under pressure. Mention your familiarity with Microsoft Office applications and any relevant software experience.
How to prepare for a job interview at Galliard Homes Ltd
✨Show Your Experience
Be ready to discuss your previous roles in maintenance management, especially any experience in residential or hospitality sectors. Highlight specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Technical Knowledge
Brush up on your knowledge of plumbing, electrical systems, HVAC, and carpentry. Be prepared to answer technical questions or even provide examples of repairs you've successfully completed.
✨Emphasize Communication Skills
Since the role involves interacting with residents and contractors, showcase your strong verbal and written communication skills. Share examples of how you've effectively communicated maintenance issues or updates to tenants.
✨Exhibit a Customer Service Mindset
Express your passion for delivering high levels of customer service. Discuss how you've built relationships with residents in past roles and how you plan to foster a community feel at Neptune Wharf.
