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- Tasks: Lead our restaurant team to deliver top-notch hospitality and exceptional service.
- Company: Join The Groucho Club, a unique venue known for its vibrant atmosphere and member experience.
- Benefits: Enjoy competitive pay, up to 30 days off, daily meals, and fun staff events.
- Why this job: Be part of a dynamic team that values your energy and passion for customer service.
- Qualifications: 3-5 years in restaurant management; outgoing personality and strong communication skills required.
- Other info: No agency support needed; we want direct applicants who are ready to shine!
The predicted salary is between 36000 - 60000 £ per year.
Restaurants Manager
The Groucho Club is looking for an experienced Restaurants Manager to oversee our restaurants. Our next Restaurants Manager needs to have proactive energy, a positive can-do attitude and friendly personality alongside all the other skills that make you a top employee. Why is this so important? Because all our employees are part of one team that all individually impact on the experience our members enjoy within the Club. That experience is what makes us unique.
Responsibilities
- Delivering premium hospitality, ensuring that all members’ expectations are met through an exceptional customer service experience.
- Manage the floor staff to deliver consistently exceptional customer service.
- Excellent organisation and management skills.
- Proactively plan ahead and prepare for upcoming events or obstacles.
- Be immaculate in presentation as the role includes communication with clients, members and staff on a daily basis.
- Possess the ability to train and motivate your team to ensure consistency throughout and to maintain the level of service required.
- Passionate, forward thinking and have the ability to manage time effectively.
- Upholding the Club’s high standards.
- Interacting and building relationships with our members.
- Ensuring the F&B service runs smoothly and optimising capacity.
- Delivering food and beverage.
- Clearing in and resetting the restaurants.
- Overseeing hosting and delivering Club events and dinners.
- Steer ancillary revenues by recommending our other products to our guests
- Reception duties including greeting members and assigning to tables.
Skills
- Have at least 3-5 years’ experience working as Restaurant Assistant Manager or Restaurant Supervisor/Head Waiter.
- Must have an outgoing, confident and bubbly personality.
- Be smart and well presented at all times.
- Must have a good understanding on delivering exceptional customer service.
- Must have the ability to maintain professional self-control when dealing with uncommon and challenging circumstances.
- You must have exceptional communication skills.
- You should be focussed on delivering excellent customer service to our employees and our members.
- You must have the ability to interact successfully at several social levels and across diverse values.
- Proficiency to carry out multiple assignments concurrently is desired.
- Capability to adapt to changes in the environment is desired.
Perks
- Competitive salary.
- Up to 30 days paid holiday per year.
- Staff meals are provided daily.
- Life Assurance.
- Pension scheme.
- Health cash back scheme.
- Recommend a friend scheme where you can earn up to £500 to work with your friends.
- And all the other things that get us excited such as staff parties, food and cocktail tasting and working alongside London’s best members.
No agency support required – direct candidates only please.
Restaurants Manager employer: The Groucho Club Ltd.
Contact Detail:
The Groucho Club Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurants Manager
✨Tip Number 1
Show your proactive energy during the interview. Share specific examples of how you've successfully managed teams and delivered exceptional customer service in previous roles. This will demonstrate that you embody the positive can-do attitude they are looking for.
✨Tip Number 2
Familiarize yourself with The Groucho Club's unique atmosphere and member expectations. Being able to discuss how you would enhance their experience will set you apart from other candidates and show your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your organizational skills and how you handle multiple tasks simultaneously. Provide examples of past events you've managed, highlighting your ability to plan ahead and adapt to changes effectively.
✨Tip Number 4
Emphasize your communication skills by engaging with everyone you meet during the application process. Building rapport with staff and demonstrating your friendly personality can leave a lasting impression on the hiring team.
We think you need these skills to ace Restaurants Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Restaurants Manager position at The Groucho Club. Highlight the key responsibilities and skills required, such as delivering exceptional customer service and managing a team.
Tailor Your CV: Customize your CV to reflect your experience in hospitality management. Emphasize your previous roles as a Restaurant Assistant Manager or Supervisor, showcasing your ability to deliver premium service and manage staff effectively.
Craft a Compelling Cover Letter: Write a cover letter that conveys your passion for the hospitality industry and your proactive attitude. Mention specific examples of how you've successfully managed teams and enhanced customer experiences in past roles.
Showcase Your Personality: Since the role requires an outgoing and bubbly personality, make sure your application reflects this. Use a friendly tone in your writing and express your enthusiasm for working with members and building relationships.
How to prepare for a job interview at The Groucho Club Ltd.
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure a great dining experience.
✨Demonstrate Leadership Skills
Prepare to discuss how you've successfully managed and motivated a team in previous roles. Highlight your ability to train staff and maintain high standards of service, as this is crucial for the Restaurants Manager position.
✨Be Ready for Scenario Questions
Expect questions about how you would handle challenging situations or unexpected obstacles. Think of examples that showcase your problem-solving skills and ability to remain calm under pressure.
✨Dress to Impress
Since presentation is key in this role, make sure to dress smartly for the interview. This will not only reflect your professionalism but also show that you understand the importance of being well-presented in a hospitality environment.
