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- Tasks: Join our team as a NOC Engineer, providing critical network support and configuration.
- Company: DXC Technology is a leading IT solutions enterprise focused on excellence and community.
- Benefits: Enjoy a people-first culture, work-life balance, and opportunities for personal and professional growth.
- Why this job: Be part of a diverse team driving innovation in a secure environment with positive customer feedback.
- Qualifications: Experience in NOC engineering and UK Security clearance or eligibility required.
- Other info: This role is site-based in Erskine, offering hands-on experience in a dynamic setting.
The predicted salary is between 36000 - 60000 £ per year.
At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, its something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the worlds leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting situations.
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we have a variety of training, support, and tools available to aid in your continual personal and professional development. Our ongoing goal is to drive innovation and modernise operations across the board, which includes furthering the skills of our colleagues. At DXC, building a better you, builds a better us.
We have openings for experienced NOC Engineers to join our team based in Erskine. This role is site based and will require you be UK Security cleared or be eligible.
Duties and Responsibilities:
NOC 3rd line engineering support, including but not limited to the following activities:
Provide network related support to DXC deployed test and verification lab environments located in Erskine including
Networks implementation, test and verification of Node builds
Providing networking configurations
Staging of equipment
Physical patching
Carry out testing for BAU driven changes and provide associated test reports
Network configuration and design collateral management
Update and appropriately record documentation in the DXC / DXC Customer provided systems
Adhere to Project Enhancement Release (PER) processes as needed
Validate the configurations applied by 3rd parties to Nodes[GP1]against the approved configuration
Validate the configurations applied by 3rd parties to Nodes[GP2]against as part of the Node acceptance process
Escalation for incidents reported via the service management tools (SM9) for the in-scope devices as requested by NOC Level 2
Provide ad hoc, reactive support for high priority and short notice requests related to in scope devices
Attend Meetings as required by the business
NOC Engineer employer: DXC Technology
Contact Detail:
DXC Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies and tools mentioned in the job description. Understanding the networking configurations and testing processes will give you an edge during interviews.
✨Tip Number 2
Highlight any previous experience you have with NOC support or similar roles. Be ready to discuss specific incidents where you provided effective solutions under pressure, as this aligns with the responsibilities of the position.
✨Tip Number 3
Show your commitment to continuous learning and professional development. Mention any relevant certifications or training you've completed that demonstrate your dedication to staying updated in the field of network engineering.
✨Tip Number 4
Prepare to discuss how you can contribute to a positive team culture and customer experience. DXC values a people-first agenda, so sharing examples of teamwork and collaboration will resonate well with the hiring team.
We think you need these skills to ace NOC Engineer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the NOC Engineer position at DXC Technology. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with network support, configuration, and testing. Provide specific examples of past projects or roles that align with the duties mentioned in the job description.
Showcase Your Skills: Make sure to include any relevant certifications or training that demonstrate your qualifications for the role. Mention your familiarity with service management tools and any experience with security clearance processes.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the position and the company. Discuss how your values align with DXC Technology's commitment to community and professional development.
How to prepare for a job interview at DXC Technology
✨Understand the Role
Make sure you have a clear understanding of the NOC Engineer role and its responsibilities. Familiarize yourself with network configurations, testing processes, and the tools mentioned in the job description. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Experience
Prepare to discuss your previous experience in NOC support or similar roles. Highlight specific examples where you provided network-related support, managed configurations, or handled incidents. This will illustrate your capability to handle the tasks required by DXC Technology.
✨Emphasize Teamwork and Communication
Since the role involves collaboration with various teams, be ready to talk about your teamwork skills. Share examples of how you've effectively communicated with colleagues or clients, especially in high-pressure situations. This aligns with DXC's focus on community and support.
✨Prepare Questions
Have thoughtful questions ready to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how DXC promotes a healthy work-life balance. This shows your genuine interest in the company culture and your potential fit within the team.
