Dynamics 365 Automation Engineer

Join to apply for the Dynamics 365 Automation Engineer role at Opplæringskontoret for Offshore fag.

Our government client is looking for a strong Automation Tester, with the below experience of Dynamics 365.

• Must have RTW in UK without sponsorship
• Inside IR35
• SC clearance is mandatory. May consider sponsoring clearance for very strong candidates
• 6 month initial contract + extensions

Experience

• 3+ years of experience working with Microsoft Dynamics 365 CRM (Sales, Customer Service, or Field Service modules), strong background on automation framework.
• Proven experience in CRM automation and workflow creation using Dynamics 365 and Power Platform (Power Automate, Power Apps).
• Experience integrating Dynamics 365 with other business systems (e.g., ERP, SAP, Salesforce).
• Technical Skills:
• Strong understanding of Dynamics 365 CRM architecture, entities, forms, and business process flows.
• Proficiency in Power Platform tools, specifically Power Automate, Power Apps, and Power BI for report generation.
• Experience with common development languages (C#, JavaScript, .NET) for plugin and custom workflow creation.
• Setting up automation framework, script development, maintaining and execution.
• Knowledge of Microsoft Azure services (e.g., Azure Logic Apps, Azure Functions) and Dataverse (CDS) is a plus.
• Soft Skills:
• Strong analytical and problem-solving skills with a focus on automation and process improvement.
• Excellent communication skills, both written and verbal, to effectively collaborate with cross-functional teams.
• Ability to work independently and manage multiple tasks simultaneously.

Key Responsibilities

• Set up automation framework, design, develop, and maintain automated workflows and processes within Dynamics 365 CRM to streamline business operations and enhance data accuracy.
• Customize Dynamics 365 CRM using Power Automate, Power Apps, and custom plugins to meet specific business requirements.
• Integrate Dynamics 365 with other HO systems and third-party applications (e.g., ERP, BI tools) to ensure data consistency and automation of cross-platform workflows.
• Ensure data integrity and quality within Dynamics 365 CRM, including data import/export processes, deduplication, and cleanup automation.
• Analyze and optimize CRM automation performance, identifying bottlenecks and implementing improvements for better system responsiveness and reliability.
• Provide support to end-users, assisting with CRM-related issues, and conduct training sessions as needed to enhance adoption of automation.

Due to the nature and urgency of this post, candidates holding or who have held high-level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum of 10 weeks.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Engineering and Information Technology
• Industries: Software Development

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