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- Tasks: Deliver exceptional customer service and manage foreign exchange operations.
- Company: Join the UK's largest independent travel agency, recognized as the Best Agency to Work For 2024.
- Benefits: Enjoy competitive salary, unlimited bonuses, discounts on holidays, and a strong work-life balance.
- Why this job: Be part of a supportive team that values innovation and personal growth in the travel industry.
- Qualifications: Passion for travel, customer-focused, organized, and confident with cash handling.
- Other info: Participate in training programs and enjoy a vibrant work environment.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Part-time 22.5 hours
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
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S upportive
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M otivational
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I nnovative
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L oyal
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E xcellent
What makes for a successful Foreign Exchange Consultant?
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You thrive on delivering exceptional customer service and building lasting relationships.
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You are passionate about the travel industry.
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You have a customer-focused approach to work towards and achieve individual sales targets.
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You are organised in your tasks and your time.
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You’re confident in handling cash on a day-to-day basis.
So, what does a Foreign Exchange Consultant at Hays Travel do in a day?
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You will ensure the effective daily operation of the bureau with the goal of profitability.
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You’re driven to achieve foreign exchange targets, including set KPI’s.
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Your upselling skills will ensure a customer benefits from our foreign exchange services.
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Increase the exposure of bureau and developing new business leads by using social media to promote offers and generate customer engagement.
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You will be responsible for stock levels of foreign currency.
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You are responsible for the security of the bureau – minimising risk, mitigating errors and accurately reconciling cash.
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As a Foreign Exchange Consultant, your role is not limited to the trade of currency. You will play an active role in the operations of the branch and support your colleagues with administrative duties.
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You will take an active part in working with our award-winning Learning & Development team throughout your journey.
Why should you really work for Hays Travel?
There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
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A range of training programmes to help you progress personally and professionally
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Strong recognition and promotion opportunities
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Discounts on booking your own holidays
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Uncapped earning potential
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Health care plan
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Eyecare vouchers
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Shopping discounts
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Loyal service awards to celebrate important milestones
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Recommend a friend scheme
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Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives
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A work environment that thrives on uplifting one another
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security – You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
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Foreign Exchange Consultant - Nantwich (part time) employer: Hays Travel Ltd
Contact Detail:
Hays Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Consultant - Nantwich (part time)
✨Tip Number 1
Show your passion for travel! When you engage with us during the application process, share your personal travel experiences and how they have shaped your understanding of customer service in the travel industry.
✨Tip Number 2
Highlight your customer service skills. Think of specific examples where you've gone above and beyond to help a customer, as this aligns perfectly with our SMILE values and the role's focus on building lasting relationships.
✨Tip Number 3
Familiarize yourself with foreign exchange trends and services. Being knowledgeable about current rates and market conditions will not only impress us but also demonstrate your commitment to achieving sales targets.
✨Tip Number 4
Be prepared to discuss your organizational skills. We value candidates who can manage their time effectively, so think of ways you've successfully juggled multiple tasks or projects in previous roles.
We think you need these skills to ace Foreign Exchange Consultant - Nantwich (part time)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Foreign Exchange Consultant. Highlight your customer service skills and passion for travel in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your ability to meet sales targets, handle cash, and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the travel industry and your alignment with Hays Travel's SMILE values. Mention specific examples of how you've delivered exceptional customer service in the past.
Highlight Relevant Experience: In your application, be sure to include any previous experience in customer-facing roles or the travel industry. This will demonstrate your capability and readiness for the position.
How to prepare for a job interview at Hays Travel Ltd
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share personal experiences or stories that highlight your love for travel and how it drives your desire to work in this role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Highlight situations where you built lasting relationships with customers, as this is crucial for a Foreign Exchange Consultant.
✨Be Ready to Discuss Sales Targets
Understand the importance of sales targets in this role. Be prepared to discuss how you approach achieving individual sales goals and any strategies you use to upsell services effectively.
✨Highlight Organizational Skills
Since the role requires strong organizational skills, be ready to talk about how you manage your tasks and time efficiently. Provide examples of how you prioritize responsibilities to ensure smooth operations.
