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For Companies At a Glance
- Tasks: Engage customers and provide an exceptional in-store experience while showcasing our stylish eyewear.
- Company: Join bloobloom, a forward-thinking startup revolutionising the eyewear shopping experience with design and technology.
- Benefits: Enjoy free spectacles, discounts for friends, regular socials, and a competitive salary in a modern workspace.
- Why this job: Be part of a creative team that values your input and aims for 100% customer satisfaction.
- Qualifications: Previous retail experience is essential; strong communication skills and a passion for customer service are key.
- Other info: Full-time role in London with opportunities for growth in a vibrant, supportive environment.
The predicted salary is between 28800 - 42000 £ per year.
We are currently recruiting for full-time Retail Assistant roles in our new London stores. Whilst previous retail experience is required, a comprehensive optical training will be provided for this position.
bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune. At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, we are climate neutral certified, and we donate a pair to someone in need for every pair we sell.
We love our customers and want to make a personal connection with everyone that reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations, in each and every conversation. Our goal is simple. 100% WOW.
If you have a cool personality and want to work with other awesome individuals for a great company this is the job for you!
Key Responsibilities:- Provide an amazing in-store customer experience
- Demonstrate exceptional product knowledge as well as accurately explain features and benefits of bloobloom lenses and frames
- Carry out the dispensing following the optometrist’s recommendations
- Oversee the complete lifecycle of orders and provide consistent after-sale assistance
- Be the voice of the customer and advocate customer needs/issues cross-departmentally
- Be creative and constantly consider new ways to help us provide the best possible customer service
- Convert customers into bloobloom advocates
- You’re a passionate people person and like engaging with customers
- You’re driven and self-motivated - you want to excel at what you do!
- You thrive in a multitasking environment and can organise your time efficiently
- You believe in understanding a customer’s pain, building value and solving problems
- You are a team player who works and engages with others to achieve results
- You are a strategic thinker and like to offer new ideas/solutions to improve things
- Relevant experience in retail
- Fluent English speaker with exceptional verbal, written and general communication skills
- Comfortable in a digital environment
- Opportunity to join a fast-growing and ambitious startup
- Work with a friendly team of highly motivated individuals
- Exceptional scope for progression and development
- An environment where you are listened to and can actually have an impact
- Spacious and modern new stores, with excellent staff facilities
- Regular company socials and events
- Free spectacles and sunglasses for you, and discounts for family and friends
- 22-day Holiday + Bank Holidays
- Competitive salary depending upon experience
- Type of contract: Full time
- Location: London, United Kingdom
- Working Hours: 40 hours per week
Retail Sales Assistant employer: bloobloom
Contact Detail:
bloobloom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with bloobloom's unique selling points, such as their ethical practices and customer-centric approach. This knowledge will help you engage with customers effectively and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your previous retail experience by preparing specific examples of how you've provided excellent customer service in the past. Highlight any creative solutions you've implemented to enhance customer satisfaction.
✨Tip Number 3
Practice your communication skills, especially in a digital context. Since the role requires engaging with customers both in-store and potentially online, being articulate and confident in your interactions is key.
✨Tip Number 4
Demonstrate your ability to work in a team by discussing past experiences where collaboration led to successful outcomes. This will show that you can thrive in the dynamic environment at bloobloom.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your customer service skills. Emphasise any previous roles where you engaged with customers or demonstrated product knowledge.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your enthusiasm for the role. Mention how your personality aligns with bloobloom's values and your desire to create a 'WOW' experience for customers.
Showcase Your Communication Skills: Since exceptional communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to demonstrate your verbal and written communication abilities.
Research the Company: Familiarise yourself with bloobloom’s mission and values. Understanding their approach to customer service and ethical practices will help you tailor your application and show genuine interest in the company.
How to prepare for a job interview at bloobloom
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for engaging with customers. Share examples from your previous retail experience where you went above and beyond to create a memorable customer experience.
✨Demonstrate Product Knowledge
Even though you will receive training, it's important to show that you have a basic understanding of optical products. Research common features and benefits of lenses and frames to discuss during the interview.
✨Highlight Your Teamwork Skills
Since this role requires collaboration, be prepared to discuss how you've successfully worked in teams before. Share specific instances where you contributed to team goals or helped resolve conflicts.
✨Be Creative in Problem Solving
Bloobloom values creativity, so think of innovative ideas or solutions you've implemented in past roles. Be ready to share how you can bring fresh ideas to enhance customer service and improve processes.
