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For Companies At a Glance
- Tasks: Lead content operations, ensuring projects are on-time, on-budget, and high-quality.
- Company: Join a dynamic Design & Content Group in Global Studios, London.
- Benefits: Enjoy remote work flexibility and the chance to collaborate with global teams.
- Why this job: Be part of a transformative role that drives efficiency and quality in content production.
- Qualifications: Extensive experience in creative production and strong project management skills required.
- Other info: Deep technical knowledge of asset types and Adobe Suite is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Content Operations Lead
Contract: 1 Year
Location: London (Hybrid)
For our Design & Content Group in Global Studios, London we are therefore looking for a contractor position: Content Operations Lead (with advanced technical knowledge).
Purpose of the role
To support the transformation of all production and content operations, achieving optimal performance through the defining and delivery of operating standards, change management and of continuous improvement initiatives. Coordinating/orchestrating content production efforts of centrally developed content for them to be used effectively and compliantly by markets globally, while ensuring alignment and consistency with the globally developed communication materials.
Accountabilities
Content Operations Lead (Contractor UK) will be responsible for:
- Managing content operations with a clear overview of all running/planned/incoming activities, and continuously monitor the status vs. agreed plans – and help develop new processes and tools that increase efficiency and drive quality standards.
- Alignment with the team working to the overall common goal (this includes both in-house content team as well as external agencies), guaranteeing content teams always have all relevant information.
- Proactive stakeholder management throughout project lifecycle including running status meetings and maintenance and approval of all project documentation.
- Ensuring all jobs are completed on-time / on-budget / on-quality. This includes orchestrating discussion forums on a regular basis with the Creative team and the Brand team, and proactively manage any ongoing operational issues as they arise.
- Review of many asset types through our Quality Control process (deep technical asset knowledge is required).
- Measuring content flow and performance and make recommendations for improvements based on results.
- Support onboarding, better management reporting, information flow and management, business process, and organizational planning for optimal performance and commercial benefit.
Relationships
Work across Internal Production teams and external Production Agencies. Establish working relationships with appropriate 3rd Parties. Establish and maintain relationships with key \’owners\’ of marketing and creative functions.
Knowledge & Skills
To be articulate and able to communicate complex principles in a concise and simple manner. To be highly motivated and strive to deliver beyond expectations. A comprehensive knowledge of Production Processes and related Studio hardware and applications. Extensive project management and implementation skills. In-depth knowledge of the end-to-end marketing process. Deep technical understanding of asset types enabling you to drive technical conversations internally or with agencies. Knowledge and occasional use of Adobe Suite applications. Understanding of 3D asset delivery and workflows. Technical flair to understand platforms.
Professional Experience
Extensive experience in a Creative Advertising/Creative Production Agency or in-house production facility. Managing at a senior level, in complex matrixed organisation, with multiple stakeholders. Previous hands-on software experience in a content production team would be preferable.
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Content Operations Lead employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Operations Lead
✨Tip Number 1
Familiarize yourself with the specific production processes and tools mentioned in the job description. Understanding these will help you speak confidently about how you can improve efficiency and quality standards during the interview.
✨Tip Number 2
Highlight your experience in managing complex projects and stakeholder relationships. Be prepared to share specific examples of how you've successfully navigated challenges in a matrixed organization.
✨Tip Number 3
Showcase your technical knowledge, especially regarding asset types and the Adobe Suite. Being able to discuss technical details will demonstrate your capability to lead conversations with both internal teams and external agencies.
✨Tip Number 4
Prepare to discuss your approach to continuous improvement initiatives. Think of examples where you've implemented changes that led to measurable improvements in content operations or project outcomes.
We think you need these skills to ace Content Operations Lead
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Content Operations Lead position. Understand the key responsibilities and required skills, especially the emphasis on technical knowledge and project management.
Tailor Your CV: Customize your CV to highlight relevant experience in content operations, project management, and any technical skills related to production processes. Use specific examples that demonstrate your ability to manage complex projects and stakeholder relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and how your background aligns with the company's needs. Mention your experience in creative advertising or production agencies and your understanding of the end-to-end marketing process.
Highlight Technical Skills: Since the role requires advanced technical knowledge, be sure to emphasize your familiarity with Adobe Suite applications, 3D asset delivery, and any other relevant technical skills. Provide examples of how you've used these skills in previous roles.
How to prepare for a job interview at Experis - ManpowerGroup
✨Show Your Technical Knowledge
Since the role requires advanced technical knowledge, be prepared to discuss your experience with production processes and related software. Highlight any specific tools or platforms you have used, especially those relevant to content operations.
✨Demonstrate Project Management Skills
Be ready to share examples of how you've managed projects in the past. Discuss your approach to ensuring projects are completed on-time, on-budget, and on-quality, as this is a key accountability for the role.
✨Communicate Clearly
The job requires articulating complex principles simply. Practice explaining your previous work and experiences in a concise manner, focusing on clarity to ensure the interviewers understand your points.
✨Highlight Stakeholder Management Experience
Prepare to discuss how you've effectively managed relationships with various stakeholders. Share specific instances where you coordinated with teams or external agencies to achieve common goals.
