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For Companies At a Glance
- Tasks: Lead and mentor the design team, ensuring user-centred designs across all platforms.
- Company: Thredd is a cutting-edge payments partner for innovators in FinTech and digital banking.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Join a forward-thinking company that values creativity and user experience in product design.
- Qualifications: Experience in payments/FinTech and proven leadership in design roles required.
- Other info: Work with top brands like Mastercard and Visa, shaping the future of payments.
The predicted salary is between 43200 - 72000 £ per year.
Head of Product Design
About us
Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid and credit transactions annually, supporting consumer and corporation FinTechs, digital banks and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable and scalable technology.
Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.
About the Head of Product Design role
We are looking for a hands-on Head of Product Design to manage and mentor the design team, playing a key part in leading and contributing to the UX/UI experience for our platform products. You will be ensuring the design standards are aligned with industry best practices, user journeys and brand guidelines.
The Head of Product Design will define the strategy for our products, establish the principles and guidelines to ensure consistency in design language, style and functionality.
What you will be doing as a Head of Product Design
Customer/Client Centricity
- Ensuring high-quality, user-centred designs are delivered across all touchpoints, from ideation to implementation.
- Partnering with sales and customer success teams to gather feedback and ensure that the product platform remains customer-centric
Data & Reporting
- Championing the voice of the user, leveraging research, data, and insights to inform design decisions and improve user satisfaction. (Indirectly linked to data-driven decision-making in design).
- Measuring and improving design impact, acting as the advocate and spokesperson for the user and design perspective in the product development process.
Innovation & Design
- Defining the design goals and direction for the product or product portfolio by understanding user needs, market opportunities, business objectives, and technical constraints.
- Ensuring the design system is maintained in Figma to enable rapid iteration and consistency across the design platform.
- Implementing and refining design workflows, tools, and standards to enhance team efficiency and consistency.
Planning & Prioritisation
- Driving alignment on product design priorities and delivery timelines with senior stakeholders and executives.
- Overseeing design workflow, assign tasks, review deliverables, and provide feedback and guidance to the team.
Strategic Impact
- Define the design goals and direction for the product portfolio by understanding user needs, market opportunities, business objectives, and technical constraints.
- Lead and mentor the design team, including setting design standards, processes, and tools, and driving alignment with organizational goals.
- Communicate design decisions and goals effectively to the broader organization, ensuring alignment across teams and stakeholders.
What you will bring to the Head of Product Design position
- Experience working in payments/FinTech
- Proven experience of leading and mentoring design teams in a hands-on leadership role
- Expertise in cross-functional collaboration including Product Managers, Engineers, stakeholders and users to align design vision with product roadmap and company strategy
- Strong background in defining design goals and direction for products
- Proficiency in managing design systems in Figma
- Familiar with a wide range of design tools such as Figma, Sketch, Adobe Creative Suite and front-end development concepts
- Proven track record of implementing and refining design work-flows, tools and standards to enhance team efficiency, consistency and performance
- Demonstrated ability to partner with Sales and Customer Success teams
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Contact Detail:
Global Processing Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Design Lead
✨Tip Number 1
Familiarise yourself with the latest trends in FinTech and payments. Understanding the industry landscape will not only help you during interviews but also demonstrate your passion for the field, which is crucial for a role like Head of Product Design.
✨Tip Number 2
Showcase your leadership skills by discussing past experiences where you've successfully mentored design teams. Highlight specific examples of how your guidance improved team performance or led to innovative design solutions.
✨Tip Number 3
Prepare to discuss your experience with design systems, particularly in Figma. Be ready to explain how you've implemented or refined design workflows that enhanced efficiency and consistency within your previous teams.
✨Tip Number 4
Emphasise your ability to collaborate cross-functionally. Share examples of how you've worked with product managers, engineers, and sales teams to align design vision with business objectives, showcasing your strategic impact on product development.
We think you need these skills to ace Product Design Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product design, particularly in the payments or FinTech sector. Emphasise your leadership roles and any hands-on experience you have with design systems like Figma.
Craft a Compelling Cover Letter: In your cover letter, express your passion for user-centred design and how your background aligns with Thredd's mission. Mention specific examples of how you've led design teams and improved user satisfaction in previous roles.
Showcase Your Portfolio: Include a link to your portfolio that demonstrates your design process and showcases projects relevant to the role. Highlight your ability to work collaboratively with cross-functional teams and your experience in implementing design workflows.
Research Thredd: Familiarise yourself with Thredd's products and their approach to payments. Understanding their client-centric model will help you tailor your application and demonstrate your enthusiasm for the role.
How to prepare for a job interview at Global Processing Services
✨Showcase Your Design Process
Be prepared to discuss your design process in detail. Highlight how you approach user research, ideation, prototyping, and testing. This will demonstrate your hands-on experience and ability to lead a design team effectively.
✨Emphasise Collaboration Skills
Since the role involves cross-functional collaboration, share examples of how you've successfully worked with Product Managers, Engineers, and other stakeholders. This will show that you can align design vision with broader company strategies.
✨Demonstrate Customer-Centric Thinking
Prepare to discuss how you gather and implement user feedback into your designs. Providing specific examples of how you've championed the voice of the user will resonate well with the interviewers.
✨Familiarity with Design Tools
Make sure to mention your proficiency in design tools like Figma, Sketch, and Adobe Creative Suite. Discuss any experience you have managing design systems and how it has improved team efficiency and consistency.
