At a Glance
- Tasks: Lead and motivate your team while ensuring an amazing shopping experience for customers.
- Company: Join Rituals, a brand dedicated to creating meaningful moments through exceptional customer service.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and team collaboration.
- Why this job: Be a key player in a supportive culture that values feedback and teamwork.
- Qualifications: Bring your energy, people skills, and retail experience to inspire and coach your team.
- Other info: This role is perfect for those who thrive in fast-paced environments and love helping others succeed.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential, and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!
Qualifications
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance-oriented.
On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision-making and problem-solving skills.
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Assistant Store Manager - Craigavon (40 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Craigavon (40 hours)
✨Tip Number 1
Show your passion for customer service! When you meet with the hiring team, share specific examples of how you've created meaningful shopping experiences in the past. This will demonstrate that you understand the core values of the role.
✨Tip Number 2
Highlight your leadership skills! Be prepared to discuss how you've motivated and coached your team in previous roles. Use stories that showcase your ability to inspire others and drive performance.
✨Tip Number 3
Familiarize yourself with Rituals' brand values and culture. During your interview, reference how your personal values align with theirs. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare to discuss your problem-solving skills. Think of examples where you've successfully navigated challenges in a retail environment. This will help you stand out as someone who can handle the responsibilities of an Assistant Store Manager.
We think you need these skills to ace Assistant Store Manager - Craigavon (40 hours)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant Store Manager position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in retail or hospitality, particularly any roles where you managed a team or contributed to customer satisfaction. Use specific examples to demonstrate your skills in people management and problem-solving.
Showcase Your Leadership Skills: Make sure to illustrate your ability to motivate and inspire a team. Share anecdotes that reflect your coaching style and how you've helped team members achieve their potential. This will resonate well with the company's focus on teamwork and performance.
Craft a Personal Cover Letter: Write a personalized cover letter that reflects your personality and enthusiasm for the role. Use a friendly tone and include a bit of humor if it feels natural. Make sure to express why you want to work for Rituals and how you can contribute to their culture of trust and positive feedback.
How to prepare for a job interview at Rituals
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to motivate and inspire a team. Prepare examples from your past experiences where you successfully led a team or improved team dynamics.
✨Emphasize Customer Experience
Since the role focuses on providing a meaningful shopping experience, be ready to discuss how you've previously enhanced customer satisfaction. Share specific strategies or initiatives you've implemented that resulted in positive feedback from customers.
✨Highlight Your Coaching Abilities
The job requires coaching team members to help them reach their potential. Think of instances where you've mentored or trained others, and be prepared to explain your approach to developing talent within a team.
✨Demonstrate Problem-Solving Skills
You’ll need to make decisions and solve problems effectively. Prepare to discuss challenges you've faced in previous roles and how you approached them, focusing on the outcomes and what you learned from those experiences.