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For Companies At a Glance
- Tasks: Lead technical delivery of ServiceNow solutions and engage with customers to solve business problems.
- Company: Atos is a global leader in digital transformation, known for its innovative technology and services.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and the chance to make a social impact.
- Why this job: Join a fast-paced team with a strong reputation for customer satisfaction and cutting-edge technology.
- Qualifications: Experience in software implementation, leadership skills, and expertise in ServiceNow or similar ITSM tools required.
- Other info: Must be eligible for security clearance and prepared to travel.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the ServiceNow Senior Technical Consultant role at Atos
Join to apply for the ServiceNow Senior Technical Consultant role at Atos
About Atos
Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. € 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris.
About Atos
Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. € 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris.
The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
About The Practice
We are an Elite ServiceNow partner, with a leading reputation for customer satisfaction, operating with a global footprint, delivering services to leading brands across all Industries. With over 16 years of ServiceNow partner experience, providing a Centre of Excellence for ServiceNow within Eviden through over 500 experts and 1300 certifications, this is a fantastic opportunity to join a dynamic, fast paced, and growing area.
About The Role
The primary role of the ServiceNow Senior Technical Consultant is to work closely with customers to understand and translate their business and technical requirements, propose solutions to business problems and then lead the technical delivery of the chosen design.
If you have a background in Enterprise Service Management or SaaS technical delivery in one or more of the following two main areas, we want to hear from you
- ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell)
- Web Technologies (XML, HTML, JavaScript, Web Services)
The candidates should be eligible to obtain a security clearance to theBPSS level and to be eligable for SC.
Responsibilities
- Lead functional design workshops and develop specifications aligned with both platform capabilities and client requirements, while actively engaging and challenging customer input.
- Deliver end-to-end technical solutions on ServiceNow, collaborating with Pre-Sales and Delivery teams to support demos, design proofs, and respond to business and technical queries.
- Contribute to team growth by mentoring peers, sharing best practices, and supporting the development of Eviden’s ServiceNow practice.
Qualifications, Skills And Experience
- Extensive experience in software implementation and leadership, including managing small teams, delivering consulting or development projects, and producing both technical and customer-facing documentation.
- Deep expertise in ServiceNow and ITSM tools, with desirable experience in ITSM, ITBM, ITOM, CSM, and HR modules, plus knowledge of enterprise SaaS solutions and relevant certifications.
- Robust technical skill set, including scripting languages (PERL, JavaScript, Python, Shell), web services (REST, SOAP), data formats (XML, JSON), relational databases, and application architecture, with flexibility to travel as required.
Advance your career with us and enjoy
- 25 Days Annual Leave
- Pension Matching
- Private Medical Scheme
- Life Assurance
- Unlimited Learning Opportunities
As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.
We are a care leaver friendly employer, if you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox – UK-Recruitment-Support@atos.net
If you have any questions, please contact our recruiter Inka Tsoneva.
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Choose your future. Choose Atos.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
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Industries
Computer and Network Security and IT Services and IT Consulting
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Contact Detail:
Atos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Senior Technical Consultant
✨Tip Number 1
Familiarise yourself with the latest trends and updates in ServiceNow and other ITSM toolsets. This will not only help you understand the platform better but also demonstrate your commitment to staying current in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the ServiceNow community, including those who work at Atos or similar companies. Engaging in discussions on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led technical projects or teams in the past. Highlighting your leadership skills and problem-solving abilities will resonate well with the hiring team.
✨Tip Number 4
Showcase your ability to mentor and coach others by sharing experiences where you've helped colleagues grow. This aligns with the role's responsibilities and demonstrates your commitment to fostering a collaborative environment.
We think you need these skills to ace ServiceNow Senior Technical Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ServiceNow or other ITSM toolsets. Emphasise your technical skills, particularly in web technologies and scripting languages, as well as any leadership roles you've held.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the ServiceNow Senior Technical Consultant role at Atos. Discuss how your background aligns with their needs, particularly your experience in customer engagement and technical delivery.
Showcase Your Problem-Solving Skills: Provide specific examples in your application that demonstrate your ability to resolve business problems and address technology issues. Highlight any creative solutions you've implemented in previous roles.
Highlight Certifications: If you have any ServiceNow certifications or relevant qualifications, make sure to mention them prominently in your application. This will help establish your expertise and commitment to the field.
How to prepare for a job interview at Atos
✨Understand the Role
Make sure you have a solid grasp of what the ServiceNow Senior Technical Consultant role entails. Familiarise yourself with the responsibilities and required skills, especially around ServiceNow and ITSM toolsets. This will help you tailor your answers to demonstrate your fit for the position.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with web technologies and scripting languages like JavaScript and XML. Highlight specific projects where you've successfully implemented solutions using these technologies, as this will showcase your hands-on experience and technical expertise.
✨Prepare for Customer Engagement Scenarios
Since the role involves customer engagement, think of examples where you've effectively communicated with clients or stakeholders. Be ready to discuss how you validated customer requirements and provided creative solutions to their business problems.
✨Demonstrate Leadership and Mentoring Experience
As a senior consultant, you'll likely be expected to lead small teams and mentor others. Prepare examples that illustrate your leadership skills and how you've supported the growth of your team members in previous roles.
