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For Companies At a Glance
- Tasks: Help customers navigate the mortgage process and build strong relationships with estate agency teams.
- Company: Join Alan de Maid, a leading estate agency in Bromley with a rich history since 1953.
- Benefits: Enjoy a competitive salary, uncapped commission, and all-expense-paid trips for top achievers.
- Why this job: Be part of a supportive team that invests in your growth and offers clear career progression.
- Qualifications: Must have Full CeMAP or equivalent, excellent customer service skills, and a full UK driving licence.
- Other info: Work in a fast-paced environment with a focus on achieving professional goals and customer satisfaction.
The predicted salary is between 39000 - 78000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Join Our Award-Winning Team as a Senior Mortgage & Protection Advisor in Bromley.
Are you a high-performing mortgage professional looking for the next big step in your career? At Countrywide Mortgage Services, we don\’t just offer jobs-we build careers. As part of our well-established and highly reputable team, you\’ll have access to high-quality leads, industry-leading training, and an uncapped earning potential with an OTE of £65K+. We provide the support, tools, and progression opportunities you need to thrive in a fast-paced, rewarding environment. If you\’re ambitious, customer-focused, and ready to maximize your potential, we want to hear from you!
What We Offer:
- Competitive Compensation: Enjoy a competitive salary with an OTE of £65K+, complemented by an uncapped commission structure.
- Career Development: Benefit from our comprehensive training and development programs, designed to support your career progression.
- Quality Leads: Access leads generated by our dedicated Estate Agency colleagues, ensuring a steady stream of potential clients.
- Rewards and Discounts: Receive quality and loyalty bonuses, along with group discounts on property services.
Your Responsibilities:
- Collaborative Training: Build and maintain relationships with Estate Agency teams, providing them with training and support to enhance overall performance.
- Client Acquisition: Attract new customers and business opportunities, staying motivated to achieve professional goals in a results-driven environment.
- Comprehensive Guidance: Guide clients through the entire mortgage process, offering advice on a range of products and services tailored to their needs.
- Team Engagement: Participate in regular branch meetings to share best practices and foster lasting relationships within the team.
What We\’re Looking For:
- Qualifications: Possession of Full CeMAP or an industry-equivalent qualification.
- Business Development Skills: Proven ability to generate new business in a target-driven environment.
- Customer Service Excellence: Demonstrated outstanding customer care and service experience.
- Personal Attributes: Resilient, positive, organized, numerate, and detail-oriented individuals.
- Communication Skills: Excellent verbal and written communication abilities.
- Technical Proficiency: IT literate, with proficiency in MS Office, internet, and email systems.
- Mobility: A full UK driving license and access to your own vehicle.
Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don\’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you\’re excited about this role but your experience doesn\’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
MS02248
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Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Mortgage Services Consultant
✨Tip Number 1
Familiarise yourself with the latest mortgage products and services. Being knowledgeable about current trends and offerings will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 2
Network with professionals in the mortgage and estate agency sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Alan de Maid.
✨Tip Number 3
Prepare for role-specific scenarios that may come up during interviews. Think about how you would handle various customer situations or challenges in a fast-paced environment, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Showcase your adaptability and resilience in previous roles. Be ready to share examples of how you've successfully navigated changes or challenges, as these traits are crucial for thriving in a target-driven environment.
We think you need these skills to ace Senior Mortgage Services Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mortgage services and customer care. Emphasise your qualifications, such as your CeMAP certification, and any achievements in a target-driven environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving customer experiences in the mortgage process. Mention specific skills that align with the job description, like adaptability and strong communication skills.
Showcase Your Achievements: In your application, include examples of how you've successfully generated new business or improved customer satisfaction in previous roles. Use metrics where possible to demonstrate your impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Connells Group
✨Showcase Your Customer Service Skills
As a Senior Mortgage Services Consultant, outstanding customer care is crucial. Prepare examples of how you've successfully handled customer queries or complaints in the past, demonstrating your ability to improve customer experiences.
✨Demonstrate Your Adaptability
This role requires someone who can thrive in a fast-paced environment. Be ready to discuss situations where you've had to adapt quickly to changes or challenges, showcasing your resilience and flexibility.
✨Highlight Your Sales Achievements
Since generating new business is key, come prepared with specific examples of how you've met or exceeded sales targets in previous roles. Use metrics to quantify your success and show your drive to achieve results.
✨Prepare for Technical Questions
With a requirement for a Full CeMAP qualification, expect questions related to mortgage products and services. Brush up on your knowledge and be ready to explain complex concepts in simple terms, demonstrating your expertise.
