At a Glance
- Tasks: Manage case loads and chase outstanding debts through calls, emails, and letters.
- Company: Join a growing professional debt collection and legal company specializing in B2B commercial debts.
- Benefits: Enjoy excellent commission potential and work in a fast-paced environment.
- Why this job: This role offers a chance to develop skills in debt recovery while making a real impact.
- Qualifications: Previous experience in debt collection or credit control is required; strong English communication skills are essential.
- Other info: Familiarity with the cashflow advance industry is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Collections Manager – Commercial B2B Debt Collection
Are you a confident, detail-oriented individual with experience in debt collection, credit control, or business-to-business (B2B) financial recovery? Do you have a strong command of English, excellent organisational skills, and the ability to think on your feet? If so, we’d like to hear from you!
My client is a growing professional debt collection and legal company specialising in B2B commercial debts, including many secured by personal guarantees, often within the cashflow advance industry. This is an exciting opportunity to join a fast-paced, expanding business offering excellent commission potential for motivated individuals.
Role Overview:
To manage case loads on chasing outstanding debt.
Key Focus: Telephone, email, and letter-based debt recovery, collecting commercial debts, and working with legal processes.
Key Responsibilities:
Contacting debtors to demand and negotiate payments and settle outstanding balances.
Investigating profiles of debtors and assisting with tracing efforts to locate individuals or entities.
Assisting with the preparation of legal packs and liaising with clients to ensure all necessary documentation is in order.
Using a bespoke database, credit check systems, and the Microsoft Suite to manage accounts and update information.
Preparing and sending written correspondence (emails, letters) to debtors as needed.
Collaborating with solicitors and the doorstep collection network.
Working closely with clients to update and report on debt recovery progress.
Chasing missed payments.
What We’re Looking For:
Experience: Previous experience in telephone debt recovery, credit control, or B2B debt collection. Familiarity with collecting debts in the cashflow advance industry is a plus.
Skills:
Strong command of English and excellent communication skills.
A passion for collections with enthusiasm and energy to be proactive.
Attention to detail and strong organisational abilities.
General computer proficiency (Word, Outlook, etc.).
Ability to think on your feet and resolve issues resourcefully.
Investigative skills to support tracing and debtor profiling.
Knowledge of legal processes related to debt recovery is advantageous.
Collections Manager employer: Fintellect Recruitment
Contact Detail:
Fintellect Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Manager
✨Tip Number 1
Familiarize yourself with the cashflow advance industry. Understanding the nuances of this sector will give you an edge when discussing your experience and how it relates to the role.
✨Tip Number 2
Brush up on your negotiation skills. Since a significant part of the job involves negotiating payments, being able to demonstrate your ability to handle tough conversations can set you apart from other candidates.
✨Tip Number 3
Showcase your investigative skills. Be prepared to discuss specific examples where you've successfully traced debtors or resolved complex cases, as this will highlight your problem-solving abilities.
✨Tip Number 4
Network with professionals in the debt collection field. Engaging with others in the industry can provide insights and potentially lead to referrals, making your application stand out.
We think you need these skills to ace Collections Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in debt collection, credit control, or B2B financial recovery. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your strong command of English and excellent organizational skills, and explain how they will benefit the team.
Highlight Relevant Skills: In your application, emphasize your investigative skills and ability to think on your feet. Provide examples of how you've successfully managed case loads or negotiated payments in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Fintellect Recruitment
✨Showcase Your Experience
Be prepared to discuss your previous experience in debt collection or credit control. Highlight specific examples where you successfully managed case loads or negotiated payments, as this will demonstrate your capability for the role.
✨Demonstrate Communication Skills
Since strong communication is key in this role, practice articulating your thoughts clearly and confidently. Use examples from your past experiences to illustrate how you've effectively communicated with clients and debtors.
✨Highlight Attention to Detail
Prepare to discuss how your attention to detail has positively impacted your work. Whether it's managing documentation or ensuring accuracy in communications, showing that you can maintain high standards will be crucial.
✨Familiarize Yourself with Legal Processes
Brush up on the legal processes related to debt recovery. Being knowledgeable about these aspects will not only impress your interviewers but also show that you're serious about the role and understand its complexities.