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For Companies At a Glance
- Tasks: Lead and inspire our Publicans to create thriving pubs and drive sales growth.
- Company: Join a multi-award-winning pub business in the heart of Burton-Upon-Trent.
- Benefits: Enjoy competitive salary, performance bonuses, private health care, and 25 days holiday.
- Why this job: Be part of an innovative team with top-notch training and growth potential in a vibrant industry.
- Qualifications: Experience in operations management and a passion for the pub industry is essential.
- Other info: Work across North West England, engaging with talented individuals and maximizing sales opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Join Our Award-Winning Pub Business!
Are you passionate about the pub industry and looking for an exciting opportunity to grow your career? Look no further! We are a multi-award-winning pub business based in the traditional home of brewing, Burton-Upon-Trent, and we’re on the lookout for talented individuals to join our dynamic team.
Why Work With Us?
- Innovative Pub Support Centre: Our progressive and modern Pub Support Centre is located in the heart of Burton-Upon-Trent, offering a unique and inspiring work environment.
- Top-Notch Training Facilities: Benefit from our best-in-class Publican training facilities, thanks to a £1m investment in 2018/19. Our state-of-the-art Kitchen Academy features training facilities, a working cellar, and two fully functioning bars.
- The Academy: Enjoy access to our excellent training and conference space, designed to support your professional development.
- Growth Potential: With proven capability to scale-up without further infrastructure investment, your career can grow alongside our business.
- Cutting-Edge Technology: Work with sector-leading digital platforms and processes that ensure advanced, hyperconnected, and seamless public journey experiences, now fully integrated into our retail pubs offer.
Join Us Today!
- If you’re ready to take your career to the next level and be part of a forward-thinking, award-winning pub business, we’d love to hear from you. Apply now and become a key player in our success story!
The Role
Our L&T Operations Managers (OM) are at the forefront of partnering with our Publicans, developing awesome pubs for the community. Operations Managers think big, innovative, and commercially inspire our Publicans to generate sustainable sales and profitability, as well as converting those sales to profit through excellent pub controls and disciplines to exceed targets and drive performance. Inspiring People, Growing Pubs & being proud underpin the OM approach and effective delivery of; Partnership, Guest, Compliance, Sales and Profit.
The Location
North West England (Manchester, Richmond and Cumbria)
The Accountabilities
- Attract, engage, and build relationships, networking with talented individuals to ensure Punch Pubs is the best pub company to partner with.
- Ensure implementation of Publican calibre development plans supported by a performance management culture, setting new Publican’s up for success utilising the Punch Epic framework.
- Devise and maintain a strategic area plan that achieves its substantive Let’s targets.
- Proactively utilising the centrally available Publican Recruitment tools and talent banks in help in managing business failures by staying close to the reality of business and reacting quickly with viable solutions.
- Drive an exciting sales led culture across all pubs – maximising all sales opportunities underpinned by a Business to Business Mindset (B2B)
- Ensure there are clear 5* Publican calibre development plans supported by a positive performance management culture.
- Engage with, support delivery of and promote centrally facilitated tools, that support Publicans to maximise the power of social media in interacting with their communities, guests and in turn generate sales.
- Maximise the Punch guest segmentation tools, HDI insight data to add value to publicans guest led decision making inclusive of (Food, Drink), price, place, and promotion (ROTW).
- Adherence to regulated principles of The Pubs Code.
- Maintaining strong publican relationships by adhering to the Punch call cycle (add 1,2,3 ref)
- Manage drinks range effectively – helping pubs adhere to stocking policy and purchase to tied agreements.
- Management of Large Pack Tie Compliance ensuring CDI is below the targeted % average, with a zero tolerance to buying out.
- Working with the central credit team, and support tools in preventing and managing debt
- Lead and develop Publican business and sales growth skills within your region as a key focus for growth
- Deliver Operational excellence across all Pubs maintaining high standards across the Operational basics.
- Utilising the premiumisation ranging tool to achieve 100% perfect range that drives great margin and sales.
- Seek commercial sales opportunities for Punch Pubs & Co inclusive of converting Tied Non Stockists to Punch
- Develop a clear vision to deliver area plans and aligned budget which focuses on Key Performance Indicators such as organic sales growth, succession planning, improved cost control and operating profit, including effective management of budgets, forecasting and overall P&L management.
- Driving area to achieve long term profitability whilst ensuring all targets and KPIs are achieved
- From your strategic area plan, deploy capex ensuring targeted areas of investment deliver against ROI (full, POI, Ignite levers in punch)
What you\’ll receive:
- Competitive salary
- Performance bonus
- Car Allowance
- Pension
- Life Assurance
- Private Health Care
- 25 Days holiday, plus the option to buy and sell
- Company sick pay
- Retail and Leisure discount scheme
- Full health and wellbeing suite
- Development opportunities
- Plus lot\’s more…..
Operations Manager (Leased & Tenanted) employer: Punch Pubs & Co
Contact Detail:
Punch Pubs & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Leased & Tenanted)
✨Tip Number 1
Familiarize yourself with the pub industry trends and challenges. Understanding the current landscape will help you engage in meaningful conversations during interviews and demonstrate your passion for the sector.
✨Tip Number 2
Network with professionals in the pub business, especially those who have experience as Operations Managers. Attend industry events or join relevant online forums to build connections that could lead to valuable insights and referrals.
✨Tip Number 3
Showcase your ability to drive sales and profitability in previous roles. Prepare specific examples of how you've successfully implemented strategies that led to measurable results, as this aligns with the key responsibilities of the role.
✨Tip Number 4
Research our company culture and values. Being able to articulate how your personal values align with ours will make you a more attractive candidate and demonstrate your commitment to being part of our award-winning team.
We think you need these skills to ace Operations Manager (Leased & Tenanted)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Operations Manager position. Understand the key responsibilities and accountabilities, and think about how your experience aligns with these requirements.
Tailor Your CV: Customize your CV to highlight relevant experience in the pub industry or similar sectors. Emphasize your skills in operations management, sales growth, and team leadership, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the pub industry and your understanding of the company's values. Mention specific examples of how you have inspired teams or driven sales in previous roles.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your ability to meet targets and drive performance. Use metrics to show how you have contributed to profitability and operational excellence in past positions.
How to prepare for a job interview at Punch Pubs & Co
✨Show Your Passion for the Pub Industry
Make sure to express your enthusiasm for the pub industry during the interview. Share any relevant experiences or stories that highlight your passion and understanding of what makes a great pub environment.
✨Demonstrate Your Strategic Thinking
Be prepared to discuss how you would devise and maintain a strategic area plan. Think about examples from your past where you've successfully implemented strategies that led to sales growth and operational excellence.
✨Highlight Your People Skills
Operations Managers need to build strong relationships with Publicans. Be ready to share examples of how you've engaged and inspired teams in previous roles, showcasing your ability to foster a positive performance management culture.
✨Understand the Importance of Compliance
Familiarize yourself with the regulated principles of The Pubs Code and be ready to discuss how you would ensure compliance in your role. This shows that you take the responsibilities seriously and understand the industry's legal framework.
