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- Tasks: Lead the housekeeping team, ensuring cleanliness and guest satisfaction.
- Company: Join Park Plaza, known for stylish accommodations and memorable experiences.
- Benefits: Enjoy £13.50/hour, discounted hotel stays, meals, and wellness days.
- Why this job: Be part of a supportive team that values trust, respect, and teamwork.
- Qualifications: No specific qualifications required; just bring your enthusiasm and commitment!
- Other info: Flexible schedules with rotas published two weeks in advance.
Job Description
Our housekeeping team allows us to take pride in our appearance. Whether it is our guest's rooms or public areas, they keep everything clean and pristine. Join them as a Housekeeping Team Leader and we will give you the training and support to succeed.
Benefits of working for us as a Housekeeping Team Leader:
- Salary: £13.50 per hour
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Two free meals per day – including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme – £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans *
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes *
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
- Company pension plan & award-winning training
We are looking for a Housekeeping Team Leader who will:
- Ensure an efficient operation on the shift and take responsibility for team briefings.
- Focus on checking guest bedrooms and public areas to ensure that high standards of cleanliness are maintained.
- Supervise, mentor and develop the Room Attendants assigned to your section.
- Empower the team to be more involved in the guest experience.
- Listen to the needs of guests and other team members and adapt to meet them.
- Have a courteous and professional attitude with guests and team members.
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
AMRT1_UKCT
Housekeeping Team Leader employer: Park Plaza London Waterloo
Contact Detail:
Park Plaza London Waterloo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Leader
✨Tip Number 1
Familiarize yourself with the specific standards of cleanliness and service that Park Plaza upholds. Understanding their values of Trust, Respect, Teamwork, Enthusiasm, Commitment & Care will help you align your approach during the interview.
✨Tip Number 2
Highlight any previous experience in housekeeping or team leadership roles. Be ready to discuss how you've successfully managed a team and maintained high standards in past positions, as this will demonstrate your capability for the Housekeeping Team Leader role.
✨Tip Number 3
Prepare to showcase your ability to empower and mentor team members. Think of examples where you've helped others grow in their roles, as this is a key aspect of the position you're applying for.
✨Tip Number 4
Research common challenges faced in housekeeping operations and be ready to discuss how you would address them. This shows your proactive approach and readiness to ensure an efficient operation on your shift.
We think you need these skills to ace Housekeeping Team Leader
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Housekeeping Team Leader position. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience in housekeeping and team leadership. Use specific examples that demonstrate your ability to maintain high cleanliness standards and mentor team members.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your values align with theirs, particularly focusing on Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the housekeeping industry.
How to prepare for a job interview at Park Plaza London Waterloo
✨Show Your Leadership Skills
As a Housekeeping Team Leader, you'll need to demonstrate your ability to lead and mentor a team. Be prepared to share examples of how you've successfully managed a team in the past, focusing on your communication and motivational skills.
✨Emphasize Attention to Detail
Highlight your commitment to maintaining high standards of cleanliness. Discuss specific instances where your attention to detail made a difference in guest satisfaction or operational efficiency.
✨Demonstrate Guest-Centric Attitude
Since the role involves enhancing the guest experience, be ready to talk about how you listen to guests' needs and adapt your approach accordingly. Share any relevant experiences that showcase your customer service skills.
✨Align with Company Values
Familiarize yourself with the company's core values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. During the interview, weave these values into your responses to show that you are a good cultural fit for the team.
