General Manager - Telford
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General Manager - Telford

General Manager - Telford

Telford Full-Time 36000 - 60000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Lead the team to deliver perfect burgers and fries while managing daily operations.
  • Company: Join a family-run burger restaurant with a commitment to quality since 1986.
  • Benefits: Enjoy bonuses, paid holidays, free meals, and awesome perks like team events and discounts.
  • Why this job: Grow your career in a fun environment that values integrity, enthusiasm, and teamwork.
  • Qualifications: Bring hands-on leadership skills and a passion for customer service.
  • Other info: Opportunities for advancement into higher roles or new store openings.

The predicted salary is between 36000 - 60000 £ per year.

General Manager

Burgers & Fries and Incredible Careers! We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986.

These days, we’re still just as much a family as we always have been. We have tons of integrity, we’re enthusiastic, we’re competitive and we just get it done – whatever the challenge.

REWARDS

  • An achievable quarterly bonus scheme worth up to £14,000 a year
  • An additional Secret Shopper bonus worth up to £2,000
  • Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
  • 33 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Private medical via Vitality
  • Life assurance

Other Awesome Perks

  • Days out and social events
  • Invite to the annual General Manager conference
  • Team competitions – “Fry Cup” and “Olympics”
  • Five Guys Perks – employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Enhanced Maternity & Paternity Leave
  • Pension scheme

You’ll Be Enthusiastic About

  • Perfect Burgers and Fries
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
  • People – Experienced hands-on leadership skills
  • Customer service
  • Having your people’s development at heart

What You’ll Be Doing

  • Expected to lead from the front and work shoulder to shoulder with crew and managers.
  • Developing, leading and managing the store team while supporting the delivery of perfect burgers and fries.
  • Demonstrate close attention to detail.
  • Creating an awesome working environment where people are happy to come to work and have fun
  • Responsible for reward and recognition
  • You will be accountable for all aspects of your store including the day-to-day operations and long-term planning.
  • Drive the Five Guys culture by always role modelling our values
  • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs.
  • Spotting potential and developing your team to ensure there is a strong talent pipeline.

INCREDIBLE CAREERS WITH FIVE GUYS

  • Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
  • Five Guys isn’t just a job – it can be a career!
  • If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Entertainment Providers

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General Manager - Telford employer: Five Guys

At Five Guys, we pride ourselves on being more than just a burger restaurant; we are a family that values integrity, enthusiasm, and competition. Located in Telford, our work culture fosters a fun and supportive environment where employees can thrive, with generous benefits including an achievable bonus scheme, paid holidays, and opportunities for career advancement. Join us to not only serve perfect burgers and fries but also to build a rewarding career with endless growth potential!
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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager - Telford

Tip Number 1

Show your enthusiasm for the brand! When you engage with us, make sure to express your passion for burgers and fries, and how you align with our values of integrity, competition, and family. This will help you stand out as a candidate who truly understands our culture.

Tip Number 2

Highlight your leadership experience! Since the role requires hands-on leadership skills, be prepared to discuss specific examples of how you've successfully led teams in the past. Share stories that demonstrate your ability to motivate and develop your team.

Tip Number 3

Familiarize yourself with our operations! Understanding the day-to-day workings of a burger restaurant will give you an edge. Research our menu, our cooking methods, and our customer service philosophy to show that you're ready to dive in and lead effectively.

Tip Number 4

Be ready to discuss your vision for the store! Think about how you would drive sales while controlling costs, and how you would create a positive work environment. Presenting a clear plan will demonstrate your strategic thinking and commitment to the role.

We think you need these skills to ace General Manager - Telford

Hands-on Leadership Skills
Customer Service Excellence
Team Development
Operational Management
Attention to Detail
Sales and Cost Control
Performance Management
Strong Communication Skills
Problem-Solving Skills
Ability to Drive Company Culture
Strategic Planning
Employee Recognition and Reward
Adaptability in a Fast-Paced Environment
Passion for Food Quality

Some tips for your application 🫡

Understand the Company Culture: Familiarize yourself with Five Guys' values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Reflect these values in your application to show that you align with their culture.

Highlight Leadership Experience: Emphasize your hands-on leadership skills and experience in managing teams. Provide specific examples of how you've developed team members and created a positive work environment.

Showcase Customer Service Skills: Demonstrate your commitment to excellent customer service. Include examples of how you've ensured customer satisfaction and handled challenges in previous roles.

Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the job description. Use keywords from the posting, such as 'P&L ownership', 'team development', and 'operational excellence' to make your application stand out.

How to prepare for a job interview at Five Guys

Show Your Passion for Quality

Make sure to express your enthusiasm for delivering perfect burgers and fries. Share any relevant experiences where you prioritized quality and customer satisfaction, as this aligns with the company's values.

Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in the past. Highlight your hands-on leadership style and how you foster a positive working environment, as this is crucial for the General Manager role.

Understand the Business Metrics

Familiarize yourself with key performance indicators like P&L management. Be ready to discuss how you would drive sales while controlling costs, showcasing your business acumen.

Emphasize Team Development

Discuss your approach to spotting potential in team members and how you plan to develop their skills. This shows that you value people development, which is a key aspect of the role.

General Manager - Telford
Five Guys
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