At a Glance
- Tasks: Lead and mentor a dynamic team of Sales Engineers while driving sales strategies.
- Company: Join KnowBe4, a top-rated workplace known for security training and a fun culture.
- Benefits: Enjoy bonuses, tuition reimbursement, and a relaxed dress code in a high-tech environment.
- Why this job: Be part of a collaborative team that values growth, transparency, and exciting workplace activities.
- Qualifications: 2-year degree preferred; strong communication, leadership, and problem-solving skills required.
- Other info: Background checks may be part of the hiring process; no recruitment agencies.
The predicted salary is between 48000 - 72000 £ per year.
Sales Engineer Manager (Position located in London, England)
About KnowBe4
KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a ‘Great Place To Work’ in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
A Sales Engineer Manager leads a team of Sales Engineers, overseeing their performance, development, and alignment with sales goals. They are responsible for resource allocation, performance management, and fostering collaboration between Sales Engineering and other departments. Sales Engineer Managers play a key role in developing and implementing best practices, ensuring consistent high-quality technical support for the sales process. They also contribute to hiring decisions, training programs, and strategic planning for the Sales Engineering function.
Responsibilities
- Team Leadership and Development:
- Manage and mentor a diverse team of Sales Engineers, Senior Sales Engineers, and Principal Sales Engineers
- Provide guidance and support to team members at various career stages, fostering their professional growth
- Conduct regular performance evaluations and create individualized development plans
- Sales Strategy and Execution:
- Align Sales Engineering efforts with overall sales strategies and goals
- Work closely with Sales leadership to optimize the sales process and increase win rates
- Ensure effective collaboration between Sales Engineers and Sales Representatives
- Develop and implement best practices for technical sales engagements across all levels
- Technical Expertise and Knowledge Management:
- Maintain a high level of technical knowledge across the product portfolio
- Foster a culture of continuous learning and knowledge sharing within the team
- Oversee the development and maintenance of Sales Engineering tools and resources
- Collaborate with Product Management to ensure the team stays updated on product developments
- Customer Engagement and Relationship Management:
- Participate in high-stakes or strategic customer engagements when necessary
- Ensure the team delivers high-quality technical presentations, demonstrations, and proofs of value
- Cross-functional Collaboration:
- Represent the Sales Engineering perspective in cross-departmental initiatives and projects
- Contribute to product strategy and roadmap discussions based on customer feedback and market insights
- Performance Management and Reporting:
- Establish objectives and track key performance indicators (KPIs) for the Sales Engineering team
- Provide regular reports on team performance, win rates, and other relevant metrics
- Identify areas for improvement and implement corrective actions as needed
- Resource Allocation and Capacity Planning:
- Manage team workload and allocate resources effectively across different territories and account types
- Ensure appropriate coverage and support for various customer segments and deal sizes
- Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight.
Minimum Qualifications
- 2 year degree preferred
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Strong verbal and written communications
- Excellent time management and organization skills
- Technical capacity
- Leadership
- Collaborative and team work skills
- Problem solving analysis skills
- Customer/client focused
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code – all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit
No recruitment agencies, please.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Computer and Network Security
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Sales Engineer Manager (Position located in London, England) employer: KnowBe4
Contact Detail:
KnowBe4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Engineer Manager (Position located in London, England)
✨Tip Number 1
Familiarize yourself with KnowBe4's culture and values. They emphasize radical transparency and continuous professional development, so be prepared to discuss how you embody these principles in your leadership style.
✨Tip Number 2
Highlight your experience in managing diverse teams and fostering collaboration. Be ready to share specific examples of how you've successfully aligned team efforts with sales strategies in previous roles.
✨Tip Number 3
Demonstrate your technical expertise by discussing relevant tools and resources you've developed or utilized in past positions. This will show your ability to maintain high technical knowledge across product portfolios.
✨Tip Number 4
Prepare to discuss your approach to performance management and how you've tracked KPIs in previous roles. KnowBe4 values data-driven decision-making, so showcasing your analytical skills will be beneficial.
We think you need these skills to ace Sales Engineer Manager (Position located in London, England)
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand KnowBe4's culture and values. Highlight how your personal values align with their emphasis on radical transparency, extreme ownership, and continuous professional development in your application.
Tailor Your CV: Make sure your CV reflects your experience in team leadership, sales strategy, and technical expertise. Use specific examples that demonstrate your ability to manage and mentor a diverse team, as well as your success in aligning sales engineering efforts with overall sales goals.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Sales Engineer Manager position. Discuss your relevant experience and how you can contribute to KnowBe4's mission of helping organizations make smarter security decisions. Be sure to mention any experience you have with customer engagement and cross-functional collaboration.
Highlight Relevant Skills: Emphasize your strong verbal and written communication skills, time management abilities, and problem-solving analysis skills in your application. These are crucial for the role and will help you stand out as a candidate who can effectively lead a team and drive sales success.
How to prepare for a job interview at KnowBe4
✨Showcase Your Leadership Skills
As a Sales Engineer Manager, you'll be leading a diverse team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and mentored team members in the past.
✨Align with Sales Strategies
Understand the company's sales strategies and be ready to explain how you would align the Sales Engineering efforts with these goals. Highlight any previous experiences where you optimized sales processes or increased win rates.
✨Demonstrate Technical Expertise
Familiarize yourself with the product portfolio and be ready to discuss how you maintain technical knowledge. Share examples of how you've fostered a culture of continuous learning within your teams.
✨Emphasize Collaboration Skills
Collaboration is key in this role. Prepare to talk about your experience working cross-functionally and how you've contributed to initiatives that required input from multiple departments.